Several Job Opportunities at SimplyTrak

The Role: 

To improve the market position and grow profit through attracting new customers and by increasing the revenue generated from existing customers.   

Job Description: 

• Maintain customer relationships and ensure customer loyalty through excellent customer service
• Maintain regular and effective communication with clients via telephone, face-to-face and written communication
• Maintain a current and accurate knowledge of competitor products, be able to highlight their disadvantages and promote relevant benefits;
• Be able to demonstrate a full knowledge of all company products, relevant selling points and benefits;
• Manage and maintain a sales pipeline and ensure all business development opportunities are followed through to conclusion;  
• To ensure efficient and effective operating standards for sales administration, planning and reporting systems; 
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales;  
• Develop strategic sales plans and strategies;
• Identify and target influential people inside the client, customer and third party organisations and build relationships with them;
• Present to and consult with management on business trends with a view to developing new services, products, and distribution channels;   
• Work with technical staff and other internal colleagues to meet client’s needs, concerns, and objectives;   
• Advise Managing Director of client feedback/comments relating to product content and pricing as well as company performance;   
• Develop and agree targets, pricing and margins along with the Managing Director and ensure they are met by team;  
• Track progress against targets on an ongoing basis and take necessary action with Managing Director to refocus efforts if targets are not being met;   
• Communicate new product developments to prospective clients;
• Support mobilization of new business with agreed handover to Operations;
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends;   
• Represent the company on business development and sales-related projects and meetings;
• Create client proposals, contracts and any further documentation, following the company’s procedure;
• Maintain, develop and expand the company’s service portfolio range  
• Keep abreast of all industry developments and being aware of and responsive to economic trends and government policies;   
• Maintain relationships with all product related partners and suppliers and identifying new potential partners/suppliers, as required;
• Performs other assigned duties as delegated from time to time.   

Experience

• Minimum of 5 years working experience in Sales, with also an Online/Digital Marketing expertise. The candidate of interest should have worked in the technology space, where he/she had to work in a distribution capacity. As our solutions are highly sophisticated, we would require a candidate with a good grip on technology, and ample experience as well
• Ideal candidate should have experience in distribution of products and rendering of services from an OEM supplier and/or from the Nigerian E-commerce industry

Education

• Minimum of a Second Class Upper Bachelor’s Degree or its equivalent in Business Administration, Marketing or a technology related field.   
• MBA Preferred  

Requirements 

• Solid understanding and hands on experience of technology related to the industry. 
• Strong knowledge of local industries, employers, and business market.   
• Awareness of current trends in the industry.
• Proven experience in developing account penetration and development strategies, and making sales.   
• Experience with managing teams to meet objectives.  
• Ability to call confidently on the highest-level decision makers in an organization.
• Demonstrate success at working in a fast-paced, highly-competitive, deadline-oriented environment. 
• Self-motivated individual who exhibits a sense of urgency in all sales- and service-related activities. 
• Exceptional communication, presentation, follow-up, negotiation, and closing skills. 
• The position requires a strong emphasis on the ability to listen and lead account teams

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Job Description:

• Collating, preparing and interpreting reports, budgets, accounts, commentaries and financial statements
• Undertaking strategic analysis and assisting with strategic planning
• Producing long-term business plans
• Undertaking research into pricing, competitors and factors affecting performance
• Controlling income, cash flow and expenditure
• Managing budgets
• Developing and managing financial systems/models
• Carrying out business modelling and risk assessments
• Supervising staff
• Liaising with managerial staff and other colleagues
• Prepares monthly statements by collecting data; analyzing and investigating variances; summarizing data, information, and trends.
• Prepares state quarterly and annual statements by assembling data.
• Complies with state and federal tax filing requirements by studying regulations; adhering to requirements; advising management on required actions; calculating quarterly estimated tax payments; assembling data for quarterly and annual tax filings.
• Responds to financial inquiries by gathering, analyzing, summarizing, and interpreting data.
• Provides financial advice by studying operational issues; applying financial principles and practices; developing recommendations.
• Prepares special reports by studying variances; preparing budgets; developing forecasts.
• Updates job knowledge by keeping current with financial regulations and accepted practices; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes finance and organization mission by completing related results as needed.

Required Qualifications and Skills

• The ideal candidate for this role should have had educational background in Finance and Accounts, Financial Accounting, and Managerial accounting in particular. This candidate should have either a BSC in Finance/Accounting, or/and an MSC in a related field. Either an ACCA or CFA qualification would also be ideal.
• Ability to use Accounting Software Packages  in addition to Microsoft Office tools
• Minimum of 5 years’ Experience on the job at a Managerial level in the Financial Institution Industry.
• Good interpersonal and Managerial Skills
• Good oral and written communication skills
• Self-motivation, commercial awareness, initiative and the ability to work as part of a team
• Excellent problem-solving, analytical, technical, IT and numerical abilities are crucial.

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KEY RESPONSIBILITIES 

• Formulation of Administration and Personnel policies within the Company and its Subsidiaries.
• Develop and manage budget relating to HR/Admin (recruitment, rewards, purchases and welfare initiatives)
• Establish resource planning process and implement into the business planning cycles
• Design and implement competitive employee compensation and benefits programs
• Establish a “talent pipeline” capable of quick response and implement best practice recruitment process for the company and its subsidiaries.
• Negotiate, coordinate and maintain working relationship with vendors related to HR and Administration.
• Identify, initiate, develop and implement HR improvement projects, processes and procedures
• Supervision of benefits and allowances; leave, pension, medical, payroll and other staff allowances.
• Acting as intermediary between contractors, companies and other governmental agencies/private organizations such as ITF, PFA’s Insurance companies, HMO’s etc.
• Measure and analyze key performance indicators to drive functional and business performance improvements related to human resources investments
• Provide employee development expertise and support systems to drive continuous learning and knowledge sharing.
• Ensure effective administration of merit-driven performance appraisal systems for the company.
• Make recommendations to the Managing Director on issues relating to appointment, promotions, transfer, career development and succession plans for all staff
• Plan, develop and implement strategy of HR management and development (including recruitment and selection policy/practices, discipline, grievance, counselling, pay and conditions, training and development, succession planning.
• Monitor measures and report on HR issues, achievements, opportunities and development plans within agreed formats and timescales.
• Liaise with other functional/departmental managers so as to understand all necessary aspects and needs of HR development, and to ensure they are fully informed of HR objectives.
• Initiates the evaluation and development of HR strategy and performance in co-operation with the executive team
• Co-ordinating and managing the activities of the Administrative Department.
• Provide oversight function for the development of strategies for long range workforce planning and talent acquisition: including forecasting, staffing review, sourcing, recruitment, and resources redeployment to meet ongoing and evolving organizational needs.
• Provide oversight function of the company’s payroll management and timely and accurate processing and reporting requirements.
• Maintain historical human resource records by designing a filing and retrieval system; keeping past and current records.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

  SKILLS REQUIREMENT

• Advanced knowledge of all aspects of human resources, including (but not limited to) employment and labor law, human resource best practices, worker’s compensation, HR policies and procedures
• Ability to develop and maintain highly effective relationships, externally and internally
• Ability to influence professionals of Management Team
• Solid sense of confidentiality and discretion
• Exceptional interpersonal, leadership, and communication skills
• Extensive knowledge of Microsoft Office and HRIS systems
• Excellent organisational skills and ability to multi-task
• Professional and approachable
• Tactful and diplomatic

OTHER REQUIREMENTS

• Candidate must possess an educational background in Human Resource, either at the BSc Level, or MSc.
• CIPM certification is compulsory
• 3-5 years’ working experience in Human Resources Management
• Candidate should have had experience with an organization that transgressed from Start up (with a staff of 5 to 10), to a medium sized company with staff strength of at least 30.Experience from a technology service back ground is an added advantage. 
• Candidate should have hands on expertise in process management, line management, HR reviews and assessment, Recruitment drive, Monitoring employee progress, reward/discipline approach to management, and most especially, the experience in using HR technology management tools