Jobs at Project Growth

Key Responsibilities:
Product Listing Optimization

• Utilize expertise in the Amazon portal to optimize product listings for maximum visibility and sales.
• Conduct keyword research and implement SEO strategies to improve product search rankings.
• Optimize product titles, descriptions, and images to enhance product discoverability and conversion rates.

Amazon Advertising Management

• Manage Amazon advertising campaigns to increase product visibility and drive sales.
• Develop and implement advertising strategies, including Sponsored Products, Sponsored Brands, and Sponsored Display ads.
• Monitor campaign performance and optimize ad placements, targeting, and budget allocation for maximum ROI.

Search Ranking Improvement

• Implement strategies to improve product search rankings on Amazon.
• Monitor search trends and algorithm updates to stay ahead of the competition and adapt strategies accordingly.
• Work with internal teams to optimize product offerings and enhance search relevance.

Competitor Analysis

• Conduct regular analysis of competitor listings, pricing, and advertising strategies.
• Identify opportunities for differentiation and competitive advantage in the Amazon marketplace.

Requirements:
Amazon Marketplace Expertise

• Proven experience in utilizing the Amazon portal to optimize product listings and drive sales.
• In-depth knowledge of Amazon's algorithms, search ranking factors, and advertising platforms.

Advertising Skills

• Proficiency in managing Amazon advertising campaigns, including Sponsored Products, Sponsored Brands, and Sponsored Display ads.
• Experience in developing and executing advertising strategies to achieve business objectives.

SEO Knowledge

• Strong understanding of SEO principles and best practices, particularly as they apply to Amazon product listings.
• Ability to conduct keyword research and optimize product content for search visibility.

Analytical Skills

• Strong analytical skills with the ability to interpret data and metrics to make informed decisions.
• Experience using analytics tools to track and measure campaign performance.

Communication Skills

• Excellent verbal and written communication skills.
• Ability to effectively communicate strategies, insights, and recommendations to internal teams and stakeholders.

Preferred Attributes:
E-commerce Experience

• Experience working in e-commerce or retail industries, particularly with a focus on the Amazon marketplace.
• Familiarity with other e-commerce platforms and marketplaces.

Creative Thinking

• Creative mindset with the ability to develop innovative strategies to optimize product listings and drive sales.
• Ability to think outside the box and identify new growth opportunities.

Adaptability

• Flexibility to adapt to changing marketplace dynamics and algorithm updates.
• Willingness to continuously learn and stay updated on industry trends and best practices.

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Key Responsibilities:

• Custom Design Creation: Use Canva to create custom designs that align with the company’s edgy aesthetic.
• Social Media Management: Design social media graphics, post content, and manage social media accounts to maintain an active and engaging online presence.
• Newsletter Creation: Leverage AI tools to write captivating newsletters, enhancing customer engagement and communication.
• Video Editing: Perform basic video editing to produce compelling video content for various platforms.
• Administrative Support: Assist with minor administrative tasks such as managing the founder’s inbox, replying to emails, and organizing communication.
• Platform Proficiency: Familiarity with Microsoft 360 for handling various tasks and documents.
• GHL Experience: Experience with GoHighLevel (GHL) is a significant advantage, particularly for CRM and automation tasks.

What Success Looks Like:

• Consistent Branding: Deliver designs and content that consistently reflect the company’s edgy and innovative brand.
• Increased Engagement: Boost social media engagement through regular, high-quality posts and interactions.
• Effective Communication: Produce newsletters and email communications that captivate and inform the audience.
• Operational Efficiency: Support administrative tasks effectively, ensuring smooth day-to-day operations.

Required Skills and Qualifications:

• Design Skills: Proficiency in Canva for creating visually appealing designs.
• Social Media Savvy: Experience in managing and posting on social media platforms.
• AI Utilization: Ability to leverage AI tools for content creation, particularly newsletters.
• Video Editing: Basic skills in video editing to produce and enhance video content.
• Administrative Abilities: Competence in handling minor administrative tasks and managing communication efficiently.
• Platform Proficiency: Familiarity with Microsoft 360 and GHL is highly advantageous.
• Communication Skills: Excellent written and verbal communication skills.
• Time Zone: Ability to work within PST to EST time zones.

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Key Responsibilities:
Customer Dispute Management:

• Address and resolve customer disputes by leveraging comprehensive knowledge of company policies and marketplace/merchant guidelines.
• Handle disputes related to a variety of issues, including:
• Items not received
• Return requests
• Items not as described
• Unrecognized transactions
• Missing or damaged items
• Craft and edit response drafts to ensure effective communication and resolution of disputes.
• Ensure timely management and resolution of all disputes.

Documentation and Support:

• Provide supporting documentation for dispute resolutions.
• Maintain accurate and detailed records of all dispute interactions and resolutions.

Requirements:
Technology and Automation:

• Proficiency in utilizing the company’s proprietary technology and automation tools.
• Ability to manage and prioritize multiple tasks using internal systems.

Interpersonal and Communication Skills:

• Excellent interpersonal skills with a strong ability to work collaboratively within a team.
• Exceptional verbal and written communication skills, with the ability to convey information clearly and effectively.

Adaptability and Problem-Solving:

• Ability to thrive in a fast-paced technology-driven environment.
• Demonstrated analytical skills with the ability to exercise good judgment and initiative.

Qualifications:

• A college degree is preferred, but equivalent industry experience will be considered.
• Above average computer proficiency and the ability to quickly learn new software and systems.

Preferred Attributes:

• Strong attention to detail and organizational skills.
• Ability to maintain composure under pressure and handle difficult customer interactions professionally.
• Commitment to continuous improvement and willingness to take on additional responsibilities as needed.

Qualifications:

• 3-5 years of experience in DTC marketing, with a focus on e-commerce.
• Proven track record in enhancing UI/UX for e-commerce platforms.
• Experience with Shopify store management and optimization.
• Proficiency in using Klaviyo for email marketing, with a knack for creating engaging content with provided assets.
• Strong analytical skills, with experience in using data to drive e-commerce growth.
• Excellent problem-solving abilities and attention to detail.
• Availability to work EST hours is required