Jobs at Transsion Holdings

Job Responsibilities

• Assist to establish a comprehensive sales strategy and organize the implementation of a complete sales plan
• Develop sales channels, be responsible for product sales, PSI management, payment collection, and customer relationship maintenance
• Deeply understand the Home Appliance industry, and grasp the latest information on sales. channels. Market, align the team in time
• Assist local team management, improve local team planning and personnel position design, and continuously improve team business and collaboration ability
• Reporting: To prepare all applicable reports in time for accuracy and in order to ensure that they match the functional requirements, policies, and standards

Requirements

• Understand the brand management mode of consumer goods and home appliance products, have relevant knowledge, be familiar with the sales process, and understand the market situation
• Rich customer management experience and channel management experience, sensitive to customer demand and market, and strong customer service awareness

Education:

• B.Sc. / HND in Marketing, Business Administration, or related disciplines
• Certification in the related field is a plus.

Work Experience:

• More than 5 years of relevant working experience in the Home Appliance industry

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Responsibilities for UXR

• Responsible for UX and user research related work for mobile applications, understanding user needs and behaviors, collecting user feedback through user research and surveys to help the team understand user needs and expectations.
• Develop usability test plans, including user interface design, user flow design, and information architecture design, to ensure the usability and ease of use of products.
• Evaluate and improve the user experience of the product through data analysis and user feedback, to ensure that the product continuously meets user needs and expectations.
• Follow industry trends and best practices, continuously learn and develop skills and knowledge.
• Have a high sensitivity to changes in data and user satisfaction, work with the product and insight manager to conceptualize ideas and provide overalsolutions with a high-quality product experience.

Qualifications for UXR

• 2 years + of work experience in UI/UX design on mobile applications
• Proficient in user experience design (interaction and visuadesign, information architecture, prototype, content...etc.)
• Familiar with design software such as Sketch, Figma, Protopie, etc.
• Solid design skills and vision, good communication and collaboration skills, able to work closely with team members to ensure the quality and effectiveness of product user experience design.
• Possess design thinking and strong user empathy, able to deeply participate in user research, interaction design, and prototype development work.

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Responsibilities

• Develop and implement strategies and plan to build and maintain a vibrant and engaged community.
• Cultivate relationships with community members to foster positive interactions and build trust.
• Collaborate with internateams to gather insights and feedback from the community to inform organizationadecisions and strategies.
• Monitor and analyze community engagement metrics, such as member activity, feedback, sentiment, and trends.
• Prepare reports and provide insights to inform community engagement strategies
• Develop strategies to grow the community, including attracting new members, retaining existing members, and fostering community advocacy.
• Select and manage key potentiausers for company product with online/offline activities, and co-creation workshop.

Qualifications

• Bachelor's degree in communications, marketing, public relations, or a related field.
• Preferably NYSC (Corp member) or has about 1 year working experience in community management or related roles, preferably in an online or digitacommunity setting.
• Excellent interpersonaskills, ability to engage and connect with diverse audiences, resolve conflicts, and maintain a positive and inclusive community environment.