Job Openings at Chipper Cash

Details

• Chipper Cash is looking for a Senior Quality Engineer to join us as we continue our amazing growth trajectory.
• Chipper is more than just a mobile wallet; it's how people send money to their grandparents for medicine, how parents send money to their children for school supplies, and how the African continent connects to the global economy.
• Our products and business are growing in number. We need forward-thinking thinkers and hard-nosed explorers to help us pave the way in exciting areas like cryptocurrency, cross-border transactions, and expanding opportunities for generational wealth through stock market access.

Your Mission

• The Quality Engineer will be in charge of designing, implementing, and maintaining software quality and methods.
• This position allows you to advance and ensure the highest quality of cutting-edge technology that supports some of our core services and systems.
• With a solid understanding of engineering methodologies, tools, and standards, you'll be able to create strategies and procedures for testing and evaluating the precision and accuracy of the latest features, all while keeping the mobile customer experience a top priority.

What You’ll Be Doing

• Gain and maintain a strong understanding of Chipper Cash’s users and how they use our mobile application
• Define test strategies based on an understanding of user personas and goals
• Work with software engineers, designers, researchers, and other cross-functional team members to solve customer problems, and rally around KPIs
• Work within an agile framework
• Write user-focused test plans and test cases for product release
• Work with Test Engineers to create an automated testing strategy
• Mentor more junior team members
• Collaborate with members of the QE team to define and refine processes
• Help to keep the team abreast of industry news and changes that will help refine how we do work.

What You Should Have

• Strong written and verbal communication skills and ability to communicate with technical and non-technical teams
• Exceptional analytical and problem-solving skills
• Strong research skills, including the ability to understand user experience and fit it into testing
• Ability to adapt priorities on the fly based on emerging needs for users and development
• Strong desire and ability to mentor and coach teammates
• Proficiency in Google Apps or Microsoft Office
• Strong testing experience 
• Strong experience with JIRA or similar ticketing systems
• Strong experience with mobile development tools, CI/CD, and GitHub
• Strong experience testing mobile applications and integrating automation test writing with manual exploration.

About Our Tech Stack:

• Fullstack Typescript
• Fully automated CI/CD using Semaphore and Github Unit testing with Jest/Mocha.

Mobile:

• React Native - Android / iOS application
• Monitoring with BugSnag & Amplitude
• Global state management with Redux
• Chipper UI design system powered by: Styled Components & StoryBook.

Backend:

• Node.js - service-based architecture
• PostgreSQL application databases
• RabbitMQ for inter-server communication
• Server hosting on Heroku and Google Cloud Platform Monitoring with Datadog & Logz.io
• Snowflake for data warehousing and analysis
• Python for in-depth data analysis, transformation, and reporting.

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Details

• Our mission here at Chipper is to unlock global opportunities and connect Africa, one transaction at a time. Every day we're chipping away at the huge challenge of moving money freely across oceans and Africa as well providing various opportunities for saving and earning money by introducing investment tools and educating on them.
• Chipper has recently released both Crypto trading and onchain products to its user base to provide with various investment assets to save and earn money. The initial adoption went very well. 
• As a new Senior Product Manager at Chipper you are hired to lead this product area and given the opportunity to work on one of the new strategic features:
  • P2P Chipper to Chipper account crypto transfers
  • Adding an ability to pay with crypto for other Chipper products (airtime, bill payments)
  • Crypto news and educational courses
  • USDC settlement wallets.
• Pick one feature to work on next. Now, you have to run a discovery project to evaluate this value proposition, propose a product strategy with a clear action plan to bring the product to market.
• Please create a proposal to be presented to a panel of business, design, and engineering leaders. Your proposal should include:
  • A strategic vision for your product
  • Scope for your first version
  • Visualize how this feature would work
  • Key metrics to measure success
  • Business case and operating model for this new product
  • Potential risks to launch and operate your product
  • Team organization to deliver on your vision.
• For our discussion, you’ll often have to move based on assumptions. We put more emphasis on your thought process and the content of your presentation than process descriptions and perfectly calculated numbers or validated insights.

What We’d Like To See

• Your understanding of the product-market fit of the feature and its alignment with the Chipper’s strategy and the existing product.
• Your target for user engagement, unit economics and development effort of the feature.
• How do you envision key elements of the user experience (feel free to develop a story map and wireframes)?
• What scope would you pick for the MVP and why?
• How would you validate your hypotheses during a real discovery phase?
• How would you compose your team during discovery and development phase?
• Who would be key stakeholders to involve in the discovery and the development process?
• How do you approach the launch date? What needs to be in place? How do you create excitement?
• How would you monitor the success of the feature during launch? How would you identify what to improve?
• What happens after shipment of the product? What issues can arise? How do you prepare and who needs to be involved?

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About The Role

• We’re looking for a product manager to lead the Marketplace (Airtime, Data purchases, Bill payments) product area.
• You’ll partner with our engineering, design, legal, and operations teams to formulate solutions to the complex challenges of our rapidly growing marketplace. The Product Management team is built on mutual respect, high trust, and high autonomy.
• You'll work with a strong, entrepreneurial, and product-focused group of engineers and designers in a highly collaborative environment. 
• As a Product Manager in the Marketplace product area, you will be responsible for driving key product initiatives within your product.
• You, along with the cross-functional team of Engineers, Designers, and User Researchers will be responsible for reducing the time to value for our customers and making the product robust and compliant. 
• This role requires a leader who thrives in ambiguity, identifies opportunities and moves fast to capture them, and has an unrelenting tenacity. The successful candidate will have strong organizational and influencing skills and use data to guide his/her decision-making.

What You Will Be Doing

• You are responsible for the discovery, development, and improvement of new and existing features
• You’re responsible for expanding the product into new markets
• You own and shape the backlog and a roadmap
• You are responsible for coordinating resources, creating project timelines, to ensure on-time delivery in high quality
• You manage external product partners as well as internal stakeholders and communication
• You interface with operations, customer support, finance, and LRC to ensure that the desired economic and operational KPIs are met throughout the lifecycle while making sure the product is compliant and doesn’t put the company at risk
• You analyze user feedback and drive continuous product improvement.

What You Should Have

• 2+ years (ideally) of experience in a product management role with a track record of delivering new products from scratch. Experience with banking or other financial products is a plus
• An ideal candidate would have previous experience working in the Fintech industry, in topics such as Cards, Payments, Investments, P2P transfers, alternative payment methods, can be on a traditional bank, a neobank, or any other relevant fintech
• User-centric design approaches and strong product instincts 
• Ability to take a nebulous, vague list of desires & requirements and distill them down into engineering actionable items
• Bias for Execution; you focus on defining the right MVP, making difficult trade-offs, and shipping effective features
• Exceptional Curiosity; you’re unafraid to ask questions, tinker, and learn to help drive product success
• Ability to analyze data from a variety of sources to identify key insights, pinpoint optimization opportunities, and inform product decisions
• Experience with SQL
• A strong leadership mindset focused on lifting those around you to achieve stronger results together.

Work Opportunity

• In this role, you will have the opportunity to make a massive impact on the company, on the product, and, most importantly, on the lives and livelihoods of our users.
• Enjoy working from home? Coffee-shops? Co-working spaces? Pick any of the above! 
• Our team is fully remote.

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About The Role

• Currently, Chipper offers business accounts as well as Network API as a product for businesses and merchants to disburse and collect payments to and from individual users on the Chipper platform.
• We’re looking for an experienced Product Lead to discover and shape the brand new product area: Chipper for Business, expanding the portfolio of products for SMBs. You’ll be leading the team in discovering the various needs of businesses on the African continent and those in the US, UK, and other countries which transact with people in Africa.
• You’ll shape the product strategy and the roadmap for the group of products and lead the team of product managers, engineers, designers, and user researchers to discover and deliver value for businesses of various sizes.
• You’ll work proactively across the whole stack of products Chipper has for individuals and figure out the ways we can package them into business offerings.  You will also leverage the Chipper platform and its power moving money inside Africa and beyond defining new products of high value for businesses. 
• The ideal candidate will be joining an existing team of one product manager, a number of engineers, and designers already working on the new Network API product. Your goals would be defining the product strategy and the roadmap for the Chipper Business portfolio of products, developing and testing various business models, as well as hiring, mentoring, and coaching product managers joining the team.
• This role requires a leader who thrives in ambiguity, identifies and quickly captures opportunities, and possesses an unrelenting tenacity. The successful candidate will have strong organizational and influencing skills and use data to guide his/her decision-making.

What You Will Be Doing

• Responsibilities include: developing market intelligence, strategy, and the roadmap for the Chipper For Business product area
• Expand the Chipper For Business products into new markets
• Manage external product partners as well as internal stakeholders with clear and collaborative communication
• Interface with operations, customer support, marketing, finance, and LRC to ensure that the desired economic and operational KPIs are met throughout the product life cycle while ensuring the product is compliant and doesn’t put the company at risk.
• Analyze customer feedback and drive continuous product improvement.

What You Should Have

• 3+ years of experience in senior product management roles with a track record of delivering new products from scratch.
• Experience with products for SMBs definitely is a plus.
• Experience with other financial products is also a plus
• The ideal candidate has previous experience working in the Fintech industry, in topics such as Cards, Payments, Investments, P2P transfers, alternative payment methods, as well as traditional banks, neobanks, or any other relevant fintech
• You are an expert on SMBs and understand that their needs, in many cases, substantially differentiate from retail customers
• Strong analytical and strategic thinking and the ability to use data and customer insights to inform decisions and inspire new thinking
• Enjoy working with engineers, designers, and the greater team of stakeholders to solve complex problems
• Keen attention to detail - making sure that our products are not only amazing for customers, but also meet all of our regulatory requirements
• Customer-centric: goes the extra mile to create great customer experiences
• A self-driven individual who is comfortable in an environment where priorities are shifting frequently
• Eager to try new experiences, strong motivation to get things done, and not afraid to make mistakes
• True team player - actively helping those around you to be successful.

Work Opportunity

• In this role, you will have the opportunity to make a massive impact on the company, on the product, and, most importantly, on the lives and livelihoods of our users.
• Enjoy working from home? Coffee-shops? Co-working spaces? Pick any of the above! 
• Our team is fully remote.

go to method of application »

Details

• We’re looking for a Senior Software Engineer to join the Money Movement, Internal Financial Systems team and help continue our amazing growth trajectory.
• Chipper Cash is more than just a mobile wallet. It’s how people send money home to their grandparents for medicine, how parents send money to their children for school books, and how the African continent connects to the worldwide economy.
• Our products and business are growing rapidly and we need innovative thinkers and digital explorers to help us pave the way in exciting areas such as cross-border transactions, cryptocurrency, and expanding opportunities for generational wealth through access to the stock market.

Your Mission

• You’ll be responsible for developing and maturing the engineering systems that handle the flow of money within the Chipper platform.
• Specifically your work will impact areas such as payments between users, wallet balances, ledgers, global liquidity, and other areas as we expand and scale.
• The systems you’ll work on and create are the core of our platform and are the building blocks that products such as Crypto, Stocks, Debit Cards, and our Network API rely on.

What You Will Be Doing

• Design, develop, and maintain Chipper’s money movement systems and infrastructure
• Analyze technical problems, design and document solutions, and champion their adoption
• Review technical specifications and code from other engineers, proactively providing guidance and suggestions to improve individuals and systems
• Improve, promote and maintain our coding and quality standards and continue to raise the bar on our engineering practices
• Pair, mentor, and learn with and from other engineers on the team and wider engineering organization
• Collaborate and work with a distributed, diverse, and talented group of people across engineering, product, design, operations, growth, and more
• Foster a welcoming and inclusive environment that empowers people to grow and succeed
• Help out in other areas as needed, such as with issue resolution, incidents and investigations, engineering wide initiatives, and other high impact work
• Have the opportunity to work cross-functionally and in multiple domains, such as external fund movement, crypto currency, mobile applications, cloud infrastructure, and more.

What You Should Have

• Multiple years of experience designing and developing backend engineering systems
• Great communication skills, both written and verbal, to collaborate with other engineers and product managers
• Ability to think and reason about technical systems and problems, and come up with solutions that are simple yet performant and mature
• A high degree of collaboration, autonomy, responsibility, and initiative. You will be part of a team environment that rewards and expects supportive autonomy, where you are supported and given trust and ability to operate independently without micromanagement
• A kind, compassionate, empathetic, and inclusive mindset
• We look for well-rounded software engineers of all backgrounds. Exceptional candidates may have experience working in payments, global money movement, leading complex projects with multiple engineers, and working in a modern JavaScript engineering environment.

About Our Tech Stack

• Fullstack TypeScript
• Fully automated CI/CD using Semaphore and Github.

Backend:

• Node.js - service based architecture
• PostgreSQL application databases
• RabbitMQ for inter-server communication
• Server hosting on Heroku, AWS, and GCP
• Monitoring with Datadog & Logz.io
• Snowflake for data warehousing and analysis
• Python for in-depth data analysis, transformation, and reporting.

Mobile:

• React Native - Android / iOS application
• Monitoring with BugSnag & Amplitude
• Global state management with Redux
• Chipper UI design system powered by: Styled Components & StoryBook.

Remuneration
At Chipper Cash we prioritize people. We offer competitive salary and benefits including generous PTO that you’ll actually be encouraged to take, equity in the company, outstanding health and wellness benefits, generous parental leave, retirement matching, a welcoming and inclusive culture that embraces the open-minded traveler with a love for humanity and all our differences, and much more.

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Location: Nigeria

Details

• Chipper Cash is looking for a TechOps Engineer to join us as we continue our amazing growth trajectory.
• Chipper is more than just a mobile wallet, it’s how people send money home to their grandparents for medicine, how parents send money to their children for school books, it’s how the African continent gets connected to the economy worldwide.
• Our products and business are growing rapidly and we need innovative thinkers and gritty explorers to help us pave the way in exciting areas like cryptocurrency, cross-border transactions, and expanding opportunities for generational wealth through access to the stock market.

Your Mission

• The TechOps Engineer will be the primary conduit between Customer/Product Operations and Engineering.
• In this role you will be responsible for automating processes, determining incident types and severity, creating and maintaining runbooks, and communicating incident statuses back to the Business.
• This is a high impact position that requires good communication skills, attention to detail and a willingness to dig into issues.

What You Will Be Doing

• Troubleshooting reported issues to determine scope, severity and area
• Creating and maintaining runbooks that define repeated processes around issues and remediations
• Continually evaluating existing processes to determine effectiveness and efficiency
• Assuring that data remediations are performed in a consistent manner, in a timely fashion, and results reported back to the Business.
• Provide follow-up and proactive communication around issues, ticket statuses and time-to-resolve
• Take lead on active incidents and manage them effectively
• Conduct PostMortems on past incidents and publish those results to the Business.

What You Should Have

• 1 - 2 years experience in a similar role
• A curious mind that enjoys putting on your detective hat and solving problems
• A calm demeanor that works well under pressure
• Excellent communication skills and attention to detail
• An internal drive to identify the source of a problem and pursue to resolution
• Ability to work effectively across multiple business units.

About Our Tech Stack

• Fullstack Typescript
• Fully automated CI/CD using Semaphore and Github Unit testing with Jest/Mocha.

Mobile:

• React Native - Android / iOS application
• Monitoring with BugSnag & Amplitude
• Global state management with Redux
• Chipper UI design system powered by: Styled Components & StoryBook.

Backend:

• Node.js - service-based architecture
• PostgreSQL application databases
• RabbitMQ for inter-server communication
• Server hosting on Heroku and Google Cloud Platform Monitoring with Datadog & Logz.io
• Snowflake for data warehousing and analysis
• Python for in-depth data analysis, transformation, and reporting.

Remuneration
At Chipper Cash we prioritize people. Benefits/perks may vary depending on the nature of your employment with Chipper Cash and the country where you work. We offer competitive salary and benefits. US-based employees gain access to healthcare benefits, a 401(k) plan and company match, unlimited PTO that you’ll actually be encouraged to take, equity in the company, outstanding health and wellness benefits such as our new Chipper Care Policy, generous parental leave, and a welcoming and inclusive culture that embraces the open-minded traveler with a love for humanity and all our differences, and much more.

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Details

• We’re looking for a Software Engineer to join the Commerce Services team and help continue our amazing growth trajectory.
• Chipper is more than just a mobile wallet, it’s how people send money home to their grandparents for medicine, how parents send money to their children for school books, it’s how the African continent gets connected to the economy worldwide.
• Our products and business are growing rapidly and we need innovative thinkers and gritty explorers to help us pave the way in exciting areas like cryptocurrency, cross-border transactions, and expanding opportunities for generational wealth through access to the stock market.

Your Mission

• You’ll be responsible for developing and maturing Chipper’s Cards product and services.
• We launched Virtual Debit Cards in Nigeria in 2021 and are now looking to launch in more countries as well as expand our offerings. New country launches, rewards programs, and physical cards are all potential areas you may impact and work on.

What You Will Be Doing

• Design, develop, and maintain Chipper’s card systems, integrations, and infrastructure
• Build out new features and products to help grow and scale Cards worldwide
• Communicate and work directly with the technology partners Chipper uses for card issuance, transaction processing, and other card services
• Analyze technical problems, design and document solutions, and champion their adoption
• Review technical specifications and code from other engineers, proactively providing guidance and suggestions to improve individuals and systems
• Improve, promote and maintain our coding and quality standards and continue to raise the bar on our engineering practices
• Pair, mentor, and learn with and from other engineers on the team and wider engineering organization
• Collaborate and work with a distributed, diverse, and talented group of people across engineering, product, design, operations, growth, and more
• Foster a welcoming and inclusive environment that empowers people to grow and succeed
• Help out in other areas as needed, such as with issue resolution, incidents and investigations, engineering wide initiatives, and other high impact work
• Have the opportunity to work cross-functionally and in multiple domains such as airtime, bill payments, money movement, mobile applications, cloud infrastructure, and more.

What You Should Have

• Multiple years of experience designing and developing backend engineering systems
• Experience working with API integrations to third party technology partners
• Great communication skills, both written and verbal, to collaborate with other engineers and product managers
• Ability to think and reason about technical systems and problems, and come up with solutions that are simple yet performant and mature
• A high degree of collaboration, autonomy, responsibility, and initiative. You will be part of a team environment that rewards and expects supportive autonomy, where you are supported and given trust and ability to operate independently without micromanagement
• A kind, compassionate, empathetic, and inclusive mindset
• We look for well-rounded software engineers of all backgrounds. Exceptional candidates may have experience working in card services, financial technology, leading complex projects with multiple engineers, and working in a modern JavaScript engineering environment.

About Our Tech Stack

• Fullstack Typescript
• Fully automated CI/CD using Semaphore and Github Unit testing with Jest/Mocha.

Mobile:

• React Native - Android / iOS application
• Monitoring with BugSnag & Amplitude
• Global state management with Redux
• Chipper UI design system powered by: Styled Components & StoryBook

Backend:

• Node.js - service based architecture
• PostgreSQL application databases
• RabbitMQ for inter-server communication
• Server hosting on Heroku and Google Cloud Platform Monitoring with Datadog & Logz.io
• Snowflake for data warehousing and analysis
• Python for in-depth data analysis, transformation, and reporting.

Remuneration
At Chipper Cash we prioritize people. We offer competitive salary and benefits including paid time off that you’ll actually be encouraged to take, equity in the company, outstanding health and wellness benefits, generous parental leave, retirement matching, a welcoming and inclusive culture that embraces the open-minded traveler with a love for humanity and all our differences, and much more.