Jobs at Moniepoint Inc.

Job Summary

• The Senior QA Engineer role plays an important part in our company’s product development process
• Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs while being cost-effective.

What You’ll Get To Do

• Collaborate closely with product managers and developers to understand product requirements and design specifications.
• Develop and implement a comprehensive test strategy and detailed test plans.
• Author thorough functional and integration test cases; coordinate reviews with developers, product managers, and business stakeholders to identify gaps and complex scenarios.
• Execute test cases, publish test reports, and communicate results with product and business stakeholders.
• Track and report quality metrics such as defect density, test coverage and open defect counts.
• Design and develop robust test automation approach.
• Own all aspects of testing, test scripts development, and configuration management.
• Create mocks and stubs to enable isolated component & integration testing.
• Act as the primary point of contact for Product Managers and Developers to ensure requirements are testable and understood.

What You’ll Get To Do

• Collaborate closely with product managers and developers to understand product requirements and design specifications.
• Develop and implement a comprehensive test strategy and detailed test plans.
• Author thorough functional and integration test cases; coordinate reviews with developers, product managers, and business stakeholders to identify gaps and complex scenarios.
• Execute test cases, publish test reports, and communicate results with product and business stakeholders.
• Track and report quality metrics such as defect density, test coverage and open defect counts.
• Design and develop robust test automation approach.
• Own all aspects of testing, test scripts development, and configuration management.
• Create mocks and stubs to enable isolated component & integration testing.
• Act as the primary point of contact for Product Managers and Developers to ensure requirements are testable and understood.

To succeed in this role, we think you should have

• Bachelor’s Degree in Computer Science or a related engineering discipline.
• 7+ years of experience in Quality Engineering.
• Proven ability to write clear, concise, and comprehensive test plans, and approaches.
• Strong programming skills in Java/TypeScript/JavaScript with a focus on test automation.
• Strong experience in testing APIs, microservices, mobile native, and web applications.
• Strong knowledge of SQL, NoSQL databases, and pub-sub technologies.
• Proficiency in working with Linux/Unix environments and cloud infrastructure (GCP, Docker).
• Experience in non-functional testing, including performance, security, and monitoring/alerting.
• Knowledge of CI/CD pipelines (Jenkins / GitHub Actions / Harness).
• Familiarity with Jira, Test case management, Postman, Playwright/Selenium, RestAssured.
• Strong experience in Agile/Scrum methodologies.
• Excellent problem-solving, troubleshooting, and debugging skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams.

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Reports To: Lead, Onboarding

Job Purpose

• The Data Entry Specialist ensures that customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform.
• Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer.
• Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation.

Key Responsibilities
Data Entry & Record Management:

• Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles.
• Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload.
• Ensure all records adhere to Moniebook's data standards and naming conventions.

Onboarding Data Support:

• Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines.
• Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry.
• Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team.

Data Validation & Quality Assurance:

• Conduct checks to identify and correct errors, duplicates, or outdated records.
• Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency.
• Flag and document data anomalies, routing them to the appropriate team for resolution.

Process & Documentation:

• Maintain accurate records of data entry activities, import logs, and correction history in the CRM.
• Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes.
• Identify recurring workflow bottlenecks and recommend improvements to the Operations lead.

Cross-Functional Collaboration:

• Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows.
• Coordinate with internal teams to gather missing customer data without delaying onboarding timelines.

What Success Looks Like

• 99%+ data entry accuracy across merchant account builds and catalogue uploads.
• Zero go-live delays attributable to data readiness.
• All ad-hoc data requests fulfilled within defined SLA windows
• Open task backlog kept below 5% at any given time.
• Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround.

Qualifications

• 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech.
• Exceptional attention to detail with a track record of high accuracy across large data volumes.
• Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas).
• Familiarity with CRM platforms or POS/back-office SaaS tools.
• Strong organisational skills with the ability to manage multiple projects simultaneously.

Preferred:

• Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context.
• Exposure to retail operations, inventory systems, or point-of-sale platforms.
• Experience supporting an onboarding, implementation, or customer success team.
• The candidate should be based in Alimosho and Ojo. Please indicate your preferred location.

About You:

• You're obsessively detail-oriented and take genuine pride in clean, accurate data.
• You're process-driven but proactive, you follow workflows and flag problems before they escalate.
• You're a team player who understands that your work sits at the heart of the customer journey.
• You're calm under pressure and can handle high volumes without cutting corners.
• You're tech-savvy and always looking for smarter, faster ways to work.

go to method of application »

Reports To: Lead, Onboarding

Location: Abuja Municipal, Bwari, Gwagwalada and Kuje

Job Purpose

• The Data Entry Specialist ensures that customer accounts, product catalogues, inventory records, and pricing data are accurately entered and maintained within the Moniebook platform. 
• Working closely with Onboarding Specialists and Account Managers, you keep data clean and ready from day one, enabling fast go-lives, reliable reporting, and a smooth experience for every retail customer. 
• Success is measured by accuracy rates, turnaround time, and your contribution to a scalable, error-free operational foundation.

Key Responsibilities

Data Entry & Record Management:

• Input, update, and maintain merchant data, including product catalogues, SKUs, pricing, inventory levels, and customer profiles.
• Process bulk data imports from spreadsheets and CSV files, validating format and completeness before upload.
• Ensure all records adhere to Moniebook's data standards and naming conventions.

Onboarding Data Support:

• Prepare merchant accounts ahead of onboarding by populating required product, inventory, and configuration data within agreed timelines.
• Review merchant-submitted data templates for errors or missing fields and follow up to resolve gaps before entry.
• Support the setup of catalogue structures, tax configurations, and payment settings as directed by the Onboarding team.

Data Validation & Quality Assurance:

• Conduct checks to identify and correct errors, duplicates, or outdated records.
• Cross-reference data across spreadsheets, CRM, and POS backend to ensure consistency.
• Flag and document data anomalies, routing them to the appropriate team for resolution.

Process & Documentation:

• Maintain accurate records of data entry activities, import logs, and correction history in the CRM.
• Document common errors and resolutions to build a shared knowledge base and reduce repeat mistakes.
• Identify recurring workflow bottlenecks and recommend improvements to the Operations lead.

Cross-Functional Collaboration:

• Fulfil ad-hoc data requests from Onboarding Specialists, Account Managers, and Support teams within SLA windows.
• Coordinate with internal teams to gather missing customer data without delaying onboarding timelines.

Qualifications

• 1-3 years in data entry, data operations, or a similar role — preferably in SaaS, retail tech, or fintech.
• Exceptional attention to detail with a track record of high accuracy across large data volumes.
• Proficiency in Excel or Google Sheets (data cleaning, VLOOKUP/XLOOKUP, basic formulas).
• Familiarity with CRM platforms or POS/back-office SaaS tools.
• Strong organisational skills with the ability to manage multiple projects simultaneously.

Preferred:

• Experience with bulk CSV imports, data migration, or catalogue management in a SaaS context.
• Exposure to retail operations, inventory systems, or point-of-sale platforms.
• Experience supporting an onboarding, implementation, or customer success team.
• The candidate should be based in Abuja Municipal, Bwari, Gwagwalada and Kuje. Please indicate your preferred location.

About You:

• You're obsessively detail-orientated and take genuine pride in clean, accurate data.
• You're process-driven but proactive; you follow workflows and flag problems before they escalate.
• You're a team player who understands that your work sits at the heart of the customer journey.
• You're calm under pressure and can handle high volumes without cutting corners.
• You're tech-savvy and always looking for smarter, faster ways to work.

What Success Looks Like:

• 99%+ data entry accuracy across merchant account builds and catalogue uploads.
• Zero go-live delays attributable to data readiness.
• All ad-hoc data requests fulfilled within defined SLA windows
• Open task backlog kept below 5% at any given time.
• Achieve >4.5+ average rating score from Onboarding Specialists and Account Managers on data quality and turnaround.

go to method of application »

What You'll Be Doing

• Collaborate with cross-functional teams (product, design, QA) to define, design, and ship high-impact features.
• Design scalable architecture and implement performant backend services using Java and Spring Boot.
• Write clean, maintainable, and well-documented code with a strong focus on reliability and testability.
• Integrate third-party services and APIs while ensuring robust error handling and graceful degradation.
• Continuously improve system performance and developer experience through automation and refactoring.
• Debug complex issues across the stack and proactively identify opportunities for technical improvement.
• Participate in code reviews, architecture discussions, and share best practices with the team.
• Document technical decisions, systems, and processes for future team reference and transparency.

What We're Looking For

• BS/MSc Degree in Computer Science, Engineering, or a related technical field.
• At least 5+ years of professional experience in software engineering, with a strong focus on backend systems.
• Expertise in Java and Spring Boot; solid understanding of modern backend architecture and best practices.
• Experience building and scaling web services, APIs, and distributed systems.
• Familiarity with Agile development methodologies and CI/CD pipelines.
• Proficient with relational databases and ORM frameworks (e.g., Hibernate).
• Exposure to frontend frameworks like AngularJS or React is a plus.
• Strong debugging skills and a methodical approach to problem-solving.
• Excellent communication skills and a team-first attitude.

Our Tech Stack:
As part of our engineering team, you’ll work with modern technologies and tools that enable us to build scalable, reliable, and high-performing systems. Some of the technologies you’ll be hands-on with include

• Java (latest versions): Powering our core backend systems with a focus on performance and maintainability.
• Spring & Spring Boot: Building modular, production-grade microservices with robust dependency management.
• Docker & Kubernetes: Containerized deployments and orchestration for consistent, scalable environments across dev, staging, and production.
• PostgreSQL & DynamoDB: A combination of relational and NoSQL databases to handle structured data and dynamic scaling needs.
• Elasticsearch: For fast, flexible full-text search and analytics across large datasets.
• AWS Cloud Infrastructure: Deploying and managing microservices using a cloud-native architecture that supports global scalability.

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Job Summary

• We are seeking a Team Lead, SRE to guide a squad of site reliability engineers responsible for the reliability of our highly distributed financial platform. 
• You will be designing high-level reliability architecture, while also mentoring engineers, defining the technical roadmap, and driving the culture of Site Reliability Engineering within a team. 
• You will balance strategic leadership with deep technical work to ensure our systems and our people can scale linearly with our hyper-growth.

Responsibilities

• Set the technical direction for the SRE team. Architect self-healing systems, define reliability standards (Production Readiness Reviews), and drive the adoption of observability as Code and automation best practices.
• Define and enforce the end-to-end standard for system visibility. You will guide teams to deeply instrument their code (logging, tracing, metrics) and govern the monitoring ecosystem to ensure alerts are actionable, strictly minimizing noise (alert fatigue) while maximizing our ability to detect and resolve issues proactively.
• Lead, mentor, and grow a team of Senior and Associate SREs. Conduct code reviews, facilitate technical workshops and foster a culture of engineering excellence.
• Act as the ultimate escalation point for major incidents. Beyond firefighting, you will refine the Incident management process, ensuring the process is efficient and that RCAs lead to actionable engineering fixes.
• Partner with Engineering Managers and Product Leads to define Service Level Objectives (SLOs) that align with business goals.

Requirements

• Minimum of 6 years of experience in SRE or Backend Engineering, with at least 2 years in a Lead or Senior/Staff role mentoring others.
• Expert-level proficiency in Java, Go, Rust, or Python. You set the standard for code quality within the team.
• Mastery of distributed systems patterns. You can design scalable architectures, debug complex microservices interactions, and explain architectural trade-offs to stakeholders.
• Deep expertise with Google Cloud Platform (GCP) or AWS.  You have extensive experience running Kubernetes (GKE) at scale and troubleshooting deep infrastructure issues.
• Proven experience defining observability strategies for large teams. You have deep expertise in architecting the complete telemetry stack: from custom instrumentation to monitoring and actionable alerting.
• Strong communication skills with the ability to de-escalate high-pressure war rooms with calm authority.