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  • Posted: Jul 10, 2023
    Deadline: Not specified
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    Synapse Services is the largest provider of Mental Healthcare Service in West Africa. We provide patient centred care in a calm and serene environment with a robust mixture of Local and Internationally trained professionals.
    Read more about this company

     

    Senior Operations Officer

    Job Responsibilities

    • Day-to-day delivery of all facilities operations working with the locality admin and central office.
    • Keep a database of equipment detailing Purchase Info, Specifications, Warranty, and manuals.
    • Ensure equipment (Vehicles, Inverters, Air conditioners, Generators etc.) work optimally.
    • Be actively involved in the procurement, repair and maintenance process:
    • Source for technicians/engineers/vendors/3rd Party service providers,
    • Obtain multiple quotes/invoices/bids, compare, and negotiate
    • Initiate requests for approval,
    • Inspect the supply/repairs and ensure the delivery note/work completion form is filled and properly filed.
    • Assist the organization in keeping operations costs in check.
    • Make requisitions for Office Supplies, Store Items, and Food Items and ensure stock controls are in place.

    Facility Management

    • Work with Security Guards, Cleaners, Drivers and other operational staff to ensure service runs smoothly.
    • Ensure the facility and its environs are kept clean and tidy; overgrown shrubs and grass are trimmed using lawnmowers and hedge trimmers.
    • Inspect the Facilities (Building, Equipment, Furniture & Fittings) regularly, identify issues if any and perform minor on-site repairs.
    • Manage relationships with Artisans, Vendors, Contractors and all service providers.
    • Provide day-to-day operational assistance to departments and employees with concerns and or complaints.
    • Ensure there’s a coordinated system for staff to document all operational requests/complaints affecting service delivery using the Complaints Book.

    Maintenance

    • Implement the maintenance schedule to ensure the periodic maintenance/servicing of all facility equipment and update the routine maintenance log as needed.
    • Coordinate and oversee Installation, Repair and maintenance activities and ensure that work is completed on schedule and in line with work orders.
    • Be handy and possess demonstrated competency in one or more of the following:
    • Basic electrical fault finding and repair
    • Plumbing repair and installation
    • Air Conditioning Servicing and elementary fault finding

    Other

    • Maintain accurate Records, regularly update Logs and prepare relevant Weekly/Monthly Reports.
    • Be in charge of making subscriptions/renewals (Internet, Cable TV (DSTV), Water, etc.)
    • Represent the organization in neighbourhood groups and tenancy meetings.
    • Ensure the facility is fully compliant with legal, health and safety requirements and regulations and best practices.
    • Undertake other duties as required

    Requirements

    • Minimum of 3 years experience working in a similar role preferably in a healthcare sector
    • National Diploma/HND in Engineering, Project Management or any related discipline
    • Certifications in HSE or Procurement and Supply Management are desired
    • Proactive, Willingness and ability to learn
    • Computer literacy
    • Excellent communication skills
    • A valid driver's license and the willingness to travel
    • Ability to work under pressure and handle multiple projects simultaneously
    • Must have availability to work weekends and off-hours
    • Must be able to lift heavy objects

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    Mental Health Support Worker

    Job Summary

    • Member of a multidisciplinary team; assists in the provision of safe and empathetic personal care to people who experience mental illness, and who use mental health services, under the guidance of a qualified nurse.

    Principal Duties and Responsibilities

    • Support the nurses on duty and other clinicians while they carry out their duties
    • Receive and implement instructions from the nurses in charge of the wards at all times
    • Welcome patients and facilitate a friendly environment to enable them acclimatize to their new environment
    • Ensure the safety of patients and their living environment at all times; ensure patients are never left unattended in the facility or while on external activities
    • Physical care of patients: assist when circumstances require, in maintaining personal hygiene – bathing, dressing –, feeding, making beds, arranging personal effects, etc.
    • Interact with and support patients during therapeutic activities and recreation
    • Assist to de-escalate and/or restrain aggressive/violent patients when required Supervise the scheduled regular cleaning of patients’ rooms and shared areas during all shifts Complete all observation charts and handover checklists promptly and conscientiously, with adequate attention to detail
    • Ensure that electrical appliances e.g. bulbs, air conditioners, heaters, etc. are switched off when not in use
    • Promptly report damages, and supervise repairs and maintenance activities in the facility
    • Perform any other duties as assigned by the Nurse or clinicians.

    Requirements and Experience

    • Only SSCE or OND holders are required
    • Previous work experience in a mental health or general health care facility will be an advantage.
    • Compassionate and patient
    • Strong-willed, able to solve crises and work in a team
    • Good communication skill.

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    Pharmacy Technician

    Job Description

    The roles and responsibilities of this include but are not limited to:

    • Dispense, label and package prescribed drugs to patients and ensure they are counseled on how to take their drugs in order to minimize side effects and maximize benefits
    • Render clinical advice to patients concerning their drug regimen so as to encourage compliance and adherence to therapy
    • Actively listen to and address all patients’ concerns and also follow up to ensure medications are effective
    • Ensure patients safety by ensuring the past medication history are checked each time a drug is prescribed or refilled
    • Offer advice on non-prescription remedies such as maintaining good diet and exercise, life style modification use of herbal and natural health products to obtain general wellness
    • Participate in drug procurement, employ cost-effective decision making
    • Identify opportunities for improving business processes and suggest new systems and/or operational changes to management
    • Instruct patients on the dosage and dietary requirements for drug consumption
    • Provide Clinicians with information on proper drug therapy for patients
    • Monitor and audit drug inventory, ensures compliance with all regulatory guidelines and reporting
    • Instruct patients on the dosage and dietary requirements for drug consumption
    • Provide Clinicians with information on proper drug therapy for patients Perform drug assay to verify purity, strength, and other parameters considered for dosage
    • Review over-the-counter (OTC) and medical prescriptions to ensure they are suitable for a patient
    • Provide patients with information regarding drug interactions, side effects and storage requirements
    • Maintain record of patient profiles, inventory, and registries
    • Monitor patients to track the efficiency/side effect of drugs and make changes where appropriate.
    • Collaborate with multidisciplinary team to assist with problem identification and resolution
    • Evaluate medication and ensure standardization of medical care for the department
    • Ensure strict adherence to the policies and procedures guarding the security of controlled substances
    • Perform any other duties as directed by the MD.

    Requirements and Experience

    • Licensed Pharmacy Degree
    • Must have a current license
    • 2 years previous experience (post-NYSC) in Pharmacy management.

    go to method of application »

    Clinical Psychologist

    Job Description

    • Provide psychological assessment and consultation services
    • Diagnose psychological, emotional or behavioral disorders of patients and develop treatment plan
    • Provide therapy to groups and individuals
    • Prospect for new clients by networking, and using other acceptable means of generating interest from potential clients and ultimately converting them into clients.
    • Develop and implement individual treatment plan for different age groups (children inclusive)
    • Identify innovative tactics, corresponding business plans and sustainable operations to drive revenue and volume growth with a bid to grow business.
    • Work with multidisciplinary team alongside doctors, nurses and social workers, psychiatrists and occupational therapists
    • Facilitate diverse group therapeutic sessions
    • Counsel individuals and groups regarding problems such as stress, substance abuse, and family situations, in order to modify behavior.
    • Modify treatment activities or approaches as needed to comply with changes in clients’ status
    • Guide clients in the development of their skills or strategies for dealing with their problems
    • Have an understanding of Bio Psychosocial Approach for assessment and treatment plan for every patient.
    • Select, administer, score, and interpret psychological tests in order to obtain information on individuals' intelligence, achievements, interests, and personalities
    • Be conversant with different treatment methods like cognitive behavioral therapy, dialectic behavioral therapy, talk therapy, person centered therapy etc.
    • Be conversant with the electronic medical record system for proper documentation of progress notes and treatment plan.
    • Evaluate clients’ physical or mental condition based on review of client information
    • Collaborate with other staff members to perform clinical assessments or develop treatment plans
    • Refer patients, clients or family members to community resources or to specialists as necessary
    • Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations
    • Coordinate family inclusive therapy to assist them in understanding, dealing with or supporting patients
    • Evaluate the effectiveness of counselling programs on clients’ progress in resolving identified problems and moving towards defined objectives
    • Meet with families, probation officers, police or other interested parties to exchange necessary information during the treatment process
    • Plan, organize or lead structured programs of counselling, work, study, recreation or social activities for clients
    • Plan or conduct programs to prevent substance abuse or improve community health or counselling services
    • Psycho educate client on the importance of medication compliance.
    • Learn about new developments in counselling by reading professional literature, attending courses and seminars or establishing and maintain contact with other social services agencies
    • Gather information about community mental health needs or resources that could be used in conjunction with therapy
    • Have an understanding of neuron developmental pathways, how to diagnose, carry out assessments and draw up appropriate treatment plan to meet specific needs.
    • Ensure that after discharge client is transferred to a robust aftercare plan for proper follow up and management.

    Requirements

    • A minimum of Master's Degree in Clinical Psychology
    • Minimum of 2 years Clinical and Business development experience
    • Business Acumen
    • Strong verbal and written communication skill
    • Proactive problem-solving approach
    • Stress tolerance
    • High level of professionalism
    • Ability to uphold strict confidentiality Required Skills/Competencies:
    • Ability to observe, assess, and record symptoms, reactions, and progress.
    • Knowledge of crisis intervention techniques.
    • Ability to develop and convert business opportunities
    • Ability to effectively communicate medical information, test results, diagnoses and/or proposed treatment in a manner easily understood by the client.
    • Ability to generate relevant partnership proposals with support from the clinical team
    • Interviewing and psychological/developmental evaluation skills
    • Knowledge of psychological test administration, scoring, and interpretation.
    • Ability to maintain emotional stability to cope with human suffering, emergencies, and other stresses.
    • Male candidates are encouraged to apply

    Method of Application

    Interested and qualified candidates should forward their CV to: jobs@synapseservices.org using the position as subject of email.

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