Job Vacancies at Pulse Nigeria

Position Summary

• We are looking for an experienced Senior Digital Account Manager. Our Senior Digital Account Managers are post-sale Digital Marketing Strategists responsible for the successful management of digital strategy for our client brands. 
• You will answer key questions such as how brands are communicated and experienced through digital interactions, and how 360 digital interactions fit into broader customer experiences. 
• You will help to achieve the client’s strategic brand and business objectives by providing them with guidance and working with the internal team to achieve seamless strategy delivery.

Duties & Responsibilities

• This position will be based in our Lagos office, reporting to the Director of Accounts & Operations.
• Develop effective post-sale strategies for clients in accordance with their requirements and ensure seamless execution.
• Proactively suggest innovative digital strategies to improve the quality of client campaigns.
• Ensure accountability is established during the project planning process.
• Produce content calendars according to dictated deadlines and to the highest standard.
• Full responsibility for ensuring work is delivered to the highest standard, on time and to budget.
• Achieve 100% realizations on all assigned accounts.
• Ensure proper internal QA is done before any work is shared with the client for review.
• Manage client relationships and provide clients with excellent service and support.
• Manage client expectations, bringing issues/concerns to clients' attention before they become problems, offering potential solutions, and advising of potential delivery delays.
• Provide campaign performance reporting and analysis to clients.
• Communicate effectively with all team members and develop strong, trusting relationships with all internal partners.
• Research and analysis of customers, market conditions and competitor data for relevant decisions and advice.
• Review new and trending technologies for regular knowledge updates to ensure our client offering remains innovative.

Desired Skills & Experience

• At least a Bachelor's Degree level of education is preferred.
• Minimum of 5 years of experience working as a Client Account Manager.
• A professional qualification in digital marketing is a plus.
• Great relationship-building skills to foster client relationships.
• Grea project management skills.
• An innovator, trendsetter, and creative thinker who can connect 360° digital to all other aspects of a client’s business and drive growth opportunities.
• A great content creator able to craft compelling digital marketing strategies that deliver results for clients.
• Great copywriting, verbal and written communication skills.
• Results-oriented and able to work both independently and within a team environment.

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Locations: Nigeria, Ghana, Kenya and Senegal

Position Summary

• We are looking for Senior Digital Strategists to join our teams in Ghana, Nigeria, Kenya and Senegal who will drive revenue growth for Pulse by developing and pitching winning creative digital strategies for clients to solve their business challenges and aid them in achieving their marketing goals and objectives. 
• Our Senior Digital Strategists drive commercial opportunities among top brands across Africa and beyond by prospecting, nurturing leads and networking with customers and client-side decision-makers to close deals.

Job Duties & Responsibilities

• Identifying prospective clients and developing connections with decision-makers.
• Analysing prospective clients’ digital footprint to develop digital & content strategies for their businesses.
• Conduct pitches and presentations to persuade potential customers that Pulse is the preferred partner to meet their corporate goals.
• Work with the Account Management team to ensure services sold are delivered to clients with the goal of maximizing client retention.
• Perform inbound lead follow ­up in a timely manner to ensure a healthy sales pipeline.
• Ensure that the defined sales process is followed at all times.
• Achieve a monthly sales revenue target.
• Ensure all activity is recorded in the CRM to ensure full visibility into the sales pipeline.
• Contribute to learning sessions and knowledge sharing within the Sales team and other teams.
• Represent Pulse at events and serve as a brand ambassador.
• Communicate effectively to all team members and maintain strong, trusting relationships with all internal collaborators.
• Stay up to date on the latest trends, industry issues and solutions and suggest improvements and innovations to help Pulse and our clients and partners maintain a competitive edge.

Desired Skills & Experience

• Experience in sales or business development - Digital/ Creative/ Media/ Marketing/ Advertising industries preferred.
• A creative thinker who can connect 360° digital to all aspects of a client’s business and drive growth opportunities.
• Good understanding of digital marketing - a professional qualification is desirable.
• Excellent networking skills and a demonstrated ability in key client/partner relationship management
• An entrepreneurial mindset and ability to work effectively in a fast-paced, start-up environment with dynamic business priorities.
• Excellent communication and organisational skills, and excellent analytical and problem-solving skills.
• Experience with Zoho CRM is desirable.

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Position Summary

• We are looking for a Creative Digital Strategist to join the team. You will be responsible for ideation and creation of strategy across a variety of platforms, both digital and offline, for potential and existing clients.
• You will translate customer data into actionable insights and propose strategies that will help clients to achieve their campaign objectives.

The Role

• This position will be based in our Lagos office, reporting to the Head of Creative Digital Strategy.

Duties and Responsibilities

• Develop sales and marketing material to support the Sales teams across Africa.
• Dissect client briefs and propose innovative creative and marketing strategies that will enable brands to connect to their audiences and achieve their business goals in the most effective manner.
• Develop compelling proposals to communicate these strategies.
• Contribute and sometimes lead in-house ideation sessions.
• Conduct digital audits that yield rich insights into consumer and competitor’s online behavior and key motivational/attitudinal behaviour.
• Develop a total understanding of online target audience and mindset modes.
• Assist in creating budgets for proposed strategies in line with the company rate card, working with all relevant internal sales and execution teams.
• Support the sales team in any and all activities that will help the team meet its overall revenue and profit targets including occasional client meetings and prospecting.
• Attend sales team meetings and share best practice with colleagues across Africa.

Desired Skills & Experience

• 1-3 years of experience in a marketing, strategy, or analyst position - Digital/ Creative/ Media/ Marketing/ Advertising industries preferred
• A creative thinker who can connect 360° digital to all aspects of a client’s business and drive growth opportunities
• Great presentation skills and ability to create awesome pitch decks
• Proficient in Powerpoint.
• An entrepreneurial mindset and ability to work effectively in a fast-paced, start-up environment with dynamic business priorities
• Excellent communication and organisational skills.