Latest Jobs at Jumia Nigeria

Job Objective

• As Senior Commercial Analyst (Commercial Performance Manager), you will manage and coordinate the work of a small team of commercial analysts.
• This aims at bringing an exceptional growth for revenue, volume, margin, assortment and conversion rate.
• You will be definitely a main contributor for delivering a world-class customer experience and ensuring Jumia becomes the most beloved shopping destination for Africans.
• You will also be responsible for anticipating and structuring the commercial activity.

Your Role will include 5 dimensions clearly identified:

• Business steering monthly and daily from topline to bottom line.
• Commercial event organization.
• Price management to ensure we offer the lowest prices across all markets.
• Weekly analysis of our Jumia actual trajectory versus business plan.
• Influencing / Coordinating other departments to ensure seamless execution.

Key Responsibilities

• Coordinating the execution of the Performance Steering Actions (PSAs) with the Seller Management team.
• Giving daily and weekly visibility on key deviations versus Business Plan.
• Defining, coordinating and executing Jumia promotional events, from Black Friday and Jumia Anniversary to weekly commercial events.
• Promoting the diversity on our websites by coordinating commercial teams and marketing teams to highlight strong categories, level 3.
• Fostering deduplication on our platform (having a maximum number of vendors selling the same SKUs).
• Increasing the number of fast moving marketplace SKUs secured in Jumia Express to ensure a best in class commercial experience.
• Centralizing all BI requests from local and central commercial teams to ensure commercial has specs for each.
• Development needed and receive the right level of prioritization by our BI team.

Qualification & Experience

• Top Business / Engineering Schools and Universities.
• 6+ years experience.- A significant experience in ecommerce, management consulting, venture capital, company creation or category management (retail) would be a plus.
• Proficiency in MS Office and Excel (VBA would be a plus).
• Ability to analyse large data sets to make strategic decisions.

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Job Objective

As Hub Manager (Aba), you will be responsible for managing the administrative processes within the Hub/Warehouse, overseeing the management of business processes ensuring data integrity, adhering to financial principles, policy, and procedures. You will provide accurate and reliable business management information to support performance measures within the assigned region.

Responsibilities

• Oversee administrative Duties of the Hub, ensuring all Hub staff should be appropriately Groomed for good representation of the Brand.
• Queue Monitoring (Zero attempt, SLA adherence and checks.
• Ensuring Physical Goods deliveries are scheduled to leave timely based on agreed SLAs.
• Ensure Hub Achieves Closed Success Rates of 85% and Attempt Success Rate above 75% with Zero losses on On-Demand Services delivery and delivery time at 20 minutes.
• Responsible for KPI monitoring and cash reconciliation.
• Retrieval Assigning, and creation of DRS
• Build and collaborate 3PL relationship with a common purpose/goal to achieve business benefits and objectives.
• Supervising the completion of all checks and Hub/Fleet documentation required by law.
• Effective management of costs which include fleet fueling cost, repairs, servicing and general hub and fleet maintenance.
• Management of Customer complaint and resolution.
• Training of third-party partners on SOPs.
• Supervision of all Hub Operations.

Requirements and Experience

• Bachelor’s degree (Business Administration, Logistics- supply chain, Economics, Engineering)
• 1-2 years of related warehousing/store and inventory management experience, preferably in a Manufacturing environment
• Advanced Excel for data analysis, to create macros, pivot tables, analytical
• capabilities and workbooks.
• Relevant professional certification in Logistics or supply chain management will
• be an added advantage
• Relevant years FMCG, E-Commerce or commercial experience
• Ability to negotiate and communicate in flawless English, French, and/or Arabic (depending on base location)
• Demonstrated competency in data reporting and analysis
• Experience in a multinational environment
• Experience or high level of comfort in logistics operations
• Experience of E-commerce best practices, with an understanding of customer and seller behavior

Location: Aba, Abia State