Fres Jobs at Kuda Bank

Role

• We are looking for a result-driven and analytical senior software engineer (backend) who will troubleshoot and improve existing backend applications and processes.
• S/he will use his or her understanding of programming tools and languages to analyze current codes, formulate more efficient processes, solve problems and create a more seamless experience for users.

Responsibilities:

• Build high-quality reusable code that can be used in the future
• Develop functional and sustainable web applications with clean codes
• Troubleshoot and debug applications
• Conduct tests and optimise performance
• Work together with engineers building client-facing applications to integrate UI elements with server-side logic
• Implement modern technologies to improve legacy applications
• Collect, analyse and address technical and design requirements
• Help to create reusable code and libraries for future use
• Train and support internal teams
• Interact with developers, designers and system administrators to identify new features
• Stay informed about emerging technologies

Requirements

• 5+ years of industry experience
• Bachelors or higher in Computer Science or a related field or equivalent
• Experience with DevOps principles
• Experience with Microservices and Event-Driven architecture
• Strong computer science fundamentals, algorithms, and data structures background
• Model of software engineering best practices, including agile development, unit testing, code reviews, design documentation, debugging, and troubleshooting
• Solid experience with C#, .Net, .Net Core
• Strong computer science fundamentals, algorithms, and data structures background
• A deep understanding of Source Code Management
• Possess an in-depth understanding of Cloud Technologies (Azure, AWS)
• A great understanding of databases and SQL
• An in-depth understanding of REST APIs, SOAP & RPC
• Strong understanding of the Software Development Life Cycle (SDLC)
• Experience in technical writing and API documentation
• Familiar with project management tools (e.g Trello, Jira, etc)

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Role Overview

As a Direct Sales Agent, you will play a pivotal role in driving Kuda’s growth objectives through proactive sales efforts, effective relationship-building, and unwavering commitment to compliance and customer satisfaction.

• Prospect and generate leads through cold calling, networking, and referrals.
• Actively market Kuda’s array of financial products, including personal & business banking, loans, and POS terminals, to prospective customers within the designated territory.
• Achieve and exceed monthly sales targets by acquiring new customers and expanding customer base through persuasive techniques and a deep understanding of the bank’s offerings.
• Negotiate pricing and terms of sale to close deals and achieve sales targets according to the company's pricing.
• Conduct product demonstrations and presentations to potential clients.
• Ensure thorough compliance with all bank policies and regulatory requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering).
• Educate potential clients on the benefits of transitioning to electronic banking solutions and ensure their seamless onboarding to our platform.
• Maintain accurate records of all sales activities and customer interactions in CRM software.
• Participate in roadshows, community fairs, and other local events to promote the bank’s services and garner leads.
• Provide feedback to the marketing and product teams on customer experiences and product improvements.
• Understand the needs and requirements of prospective clients and proffer solutions to meet their specific business needs.
• Provide ongoing support to clients, including training and troubleshooting assistance.

Requirements

• Bachelor’s degree or HND in Marketing, Business Administration, Finance, or a related field.
• Proven experience as a Direct Sales Agent or similar sales/customer service role; experience in the banking or financial services sector is highly preferred.
• Strong interpersonal and communication skills, with the ability to negotiate and influence potential clients.
• Excellent organizational and time management skills; capable of managing multiple priorities efficiently.
• High motivation, enthusiasm, and dedication to achieving targets.
• Familiarity with digital banking services and mobile technology.

Target and Incentives:  

• Monthly sales target to be achieved.
• Incentives and bonuses based on meeting or exceeding sales targets.
• Additional rewards for surpassing performance goals and customer satisfaction metrics.