Job Roles at Pem Security Guard Network Limited

Job Description

• As a Security Guard at Pem Security, you will play a critical role in safeguarding our clients' premises, assets, and personnel.
• Your presence and vigilance will be instrumental in deterring potential threats, maintaining a secure environment, and upholding the reputation of Pem Security as a trusted provider of top-notch security services.

Key Responsibilities

• Surveillance: Maintain a vigilant presence by conducting regular patrols, monitoring surveillance systems, and identifying any unusual activities or potential security breaches.
• Access Control: Control access to premises by verifying credentials, preventing unauthorized entry, and ensuring all visitors are logged and escorted as necessary.
• Emergency Response: Respond swiftly and effectively to security incidents, alarms, and emergencies, following established protocols to ensure the safety of all individuals on site.
• Report Generation: Prepare accurate and timely incident reports, detailing observations, actions taken, and any pertinent information.
• Customer Service: Interact professionally and courteously with clients, visitors, and employees, providing assistance and information as needed.
• Security Measures: Enforce security policies, procedures, and regulations to maintain a secure environment for all occupants.

Requirements

• Education: High School Diploma or equivalent.
• Experience: Previous experience as a security guard or in a related field is preferred.
• Observational Skills: Keen observation skills to detect potential security threats or unusual activities.
• Communication: Effective communication skills to interact with clients, colleagues, and visitors.
• Integrity: High level of honesty, integrity, and professionalism.
• Physical Fitness: Ability to stand, walk, and conduct patrols for extended periods.
• Crisis Management: Basic knowledge of emergency response procedures and crisis management.
• Licensing: Possession of relevant security guard licensing and certifications as required by local regulations.
• Availability: Flexibility in working hours, as security operations may require shifts, weekends, and holidays.

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Job Description:

• As a General Operational Manager at Pem Security, you will be a key figure in maintaining a safe and secure environment for our clients. Your role involves overseeing and leading a team of security personnel's and supervisors, ensuring that security protocols are followed, incidents are effectively managed, and client expectations are exceeded. Your leadership and expertise will be instrumental in upholding our commitment to top-notch security services.

Key Responsibilities:

• Team Leadership: Provide strong leadership to the security team, guiding and motivating them to perform at their best while fostering a culture of teamwork and excellence.
• Site Management: Oversee security operations at assigned sites, ensuring the deployment of security officers, maintaining access control, and conducting regular patrols.
• Incident Response: Respond to security incidents promptly and effectively, managing situations to ensure minimal disruption and risk mitigation.
• Client Liaison: Establish and maintain positive relationships with clients, addressing their security concerns, providing updates, and ensuring their satisfaction.
• Training: Coordinate and provide training to security personnel, ensuring they are equipped with the skills and knowledge to handle various security scenarios.
• Reports and Documentation: Prepare accurate incident reports, maintain proper documentation, and ensure that security logs are up-to-date.
• Risk Assessment: Conduct regular risk assessments and collaborate with the security management team to develop strategies for improving security measures.
• Emergency Preparedness: Develop and implement emergency response protocols, ensuring that all team members are well-informed and prepared for various scenarios.
• Quality Assurance: Regularly review security procedures, identify areas for improvement, and implement enhancements to ensure optimal security services.

Requirements:

• Experience: Proven experience as a Operational Manager or similar role in the security industry.
• Leadership Skills: Strong leadership and people management skills, with the ability to motivate and guide a team.
• Security Expertise: In-depth knowledge of security protocols, procedures, and best practices.
• Communication: Excellent communication and interpersonal skills, with the ability to interact effectively with clients, team members, and management.
• Problem-Solving: Strong problem-solving and decision-making skills, with the ability to handle challenging situations calmly and effectively.
• Organizational Skills: Exceptional organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
• Conflict Resolution: Proficient in conflict resolution techniques and handling challenging interactions.
• Availability: Flexibility in working hours, as security operations may require shifts, weekends, and holidays.
• Certifications: Relevant security certifications and training are preferred.