Jobs at IRW Nigeria

Job Summary

• As a Sales Officer your primary responsibility will be to boost sales and achieve revenue targets by identifying and engaging new customers. 
• You will build and maintain strong relationships with clients, ensuring they receive excellent service and enjoy our fresh, high-quality juices. 
• Additionally, you will conduct market research to understand customer preferences, analyze competitor activities, and provide insights to support strategic growth. 
• Your success in this role will rely on collaboration with the team and a proactive approach to driving sales in a competitive market.

Responsibilities

• Develop and execute effective sales strategies to achieve company sales targets and objectives.
• Identify and pursue new sales opportunities across various sectors within the agricultural industry.
• Build and maintain strong relationships with existing customers to ensure continued business and satisfaction.
• Conduct market research to understand customer needs, industry trends, and competitor activities.
• Present and promote the company’s products and services to potential clients, highlighting their value and benefits.
• Create and deliver sales proposals, quotations, and contracts to prospective clients.
• Conduct regular follow-ups with clients to close deals and achieve sales quotas.
• Ensure accurate and up-to-date records of all sales activities, customer interactions and transactions.
• Attend industry events, conferences, and trade shows to generate leads and expand the client base.
• Collaborate with the marketing team to develop sales materials and promotional campaigns.
• Monitor client satisfaction and resolve any concerns to maintain strong relationships.
• Provide feedback on customer preferences, challenges and demands to inform product development and service improvements.
• Ensure compliance with all company sales policies, procedures and guidelines.
• Report regularly on sales performance, key metrics, and pipeline activities to the sales management team.
• Work closely with the customer support and operations teams to ensure smooth delivery of products and services to clients.

Requirements

• Minimum 1 years of sales experience in the FMCG.
• Minimum of SSCE
• Proven ability to meet and exceed sales targets and develop lasting customer relationships.
• Strong communication, negotiation, and interpersonal skills.
• Ability to identify and understand customer needs and provide appropriate solutions.
• Solid understanding of market research and sales strategies.
• Ability to work independently, manage time effectively, and meet deadlines.
• Strong organizational and administrative skills, with attention to detail.

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Role Summary

• As an Operations Officer, your primary responsibility will be to oversee the daily operations of the business, ensuring efficient production, distribution, and customer satisfaction.
• You will collaborate with cross-functional teams to maintain product quality, streamline processes, and drive operational excellence.
• Your role is crucial in supporting business growth while upholding high standards of service and operational efficiency.

Responsibilities

• Coordinate and manage daily production schedules to ensure timely delivery of fresh, high-quality drinks.
• Oversee inventory levels of raw materials and finished products, ensuring adequate supply to meet customer demands.
• Monitor and ensure compliance with food safety, quality, and operational standards.
• Collaborate with sales, marketing, and logistics teams to align operations with business objectives.
• Identify and implement process improvements to enhance operational efficiency and reduce costs.
• Maintain accurate records of production activities, inventory, and deliveries.
• Resolve operational issues and address customer concerns in a timely manner.
• Conduct regular inspections of equipment and facilities to ensure optimal performance and compliance.
• Train and supervise team members to maintain a high standard of performance and accountability.
• Prepare and present operational reports to management, highlighting key metrics and areas for improvement.
• Handle customer requests.

Requirements

• Candidates should possess an OND qualification
• 1-2 years experience in operations, preferably in the FMCG or food and beverage industry.
• Strong organizational and time management skills.
• Proficiency in inventory management and operational tools.
• Excellent problem-solving and decision-making abilities.
• Knowledge of food safety regulations and quality standards.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Proven ability to manage teams and improve operational workflows.