Latest Jobs at Ibis

Job Description

• Assist the sales manager at all times
• Brief customers and guests about the hotel’s facilities and its overall business
• Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel
• Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required
• Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence
• Manage/direct all advertising, public relations and promotional
• Actively participates in sales presentations, property tours and customer meetings
• Manages performance issues that arise within the Sales and Reservations teams
• Effectively communicates with other departments
• Conducts a daily briefing with department on current key activities
• Anticipate and address guest issues and establish proactive processes to promote guest satisfaction.

Job Requirements

• HND / Bachelor's Degree in Hotel Management, Business Management, Economics, Finance or in any related field
• Minimum of 2 years Sales management experience
• Relevant trainings or Certifications in related field of Sales and Marketing
• A strong understanding of overall hotel business, its facilities and policies
• Ability to develop new sales techniques
• Must have strong decision making skills
• Excellent oral and written communication, negotiation and manipulative abilities
• Ability to work effectively in a team environment
• Computer skills (word, excel and PowerPoint), etc.

go to method of application »

Objectives of this Position

• Contributes to guest satisfaction:
• by preparing "hot" and/or "cold" dishes in line with the concept procedures and the supervisor's instructions
• by helping deliver the dishes
• by respecting the food health and safety standards and procedures
• Contributes to the appropriate management of raw materials.

Duties and Responsibilties
Professional Techniques / Production:

• Creates and presents the dishes in line with technical guidelines and the supervisor's instructions
• Adapts work to fluctuations in volume of guests, to special events and particular guests
• Helps receive deliveries and tidies food items according to the storage guidelines
• Guarantees the high standard of the dishes prepared.

Hygiene / Personal Safety / Environment:

• Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
• Respects the instructions and safety guidelines for the equipment (s) he uses
• Applies the hotel's security regulations (in case of fire etc.).

Skills / Qualifications Required

• OND, HND or a Bachelor’s Degree in Hospitality/ Hotel Management, Culinary Arts or any related field or a Professional Kitchen Apprenticeship
• Certification or training in Basic Cookery or a Chef’s Training Course
• 3 - 5 years’ work experience in any hospitality organization
• Good culinary skills
• Ability to communicate well in English
• Team spirit
• Menu knowledge and preparation techniques
• Ability to perform job functions with attention to detail, speed and accuracy
• Ability to follow directions.