Fresh Jobs at ETC Workforce Services Limited

Job Summary

• Our Client Company is seeking a result-driven Sales / Business Development Executive to expand our client base, with a key focus on attracting FMCG companies and other businesses in need of reliable transport and logistics solutions.
• The ideal candidate will identify opportunities, build strong relationships, and drive revenue growth.

Key Responsibilities

• Identify and target potential FMCG companies and other businesses that require logistics and haulage services.
• Develop and implement strategic plans to win new clients and grow market share.
• Conduct market research to identify new business opportunities and stay informed on industry trends.
• Generate leads, prepare proposals, and present tailored logistics solutions to clients.
• Build and maintain strong relationships with existing and prospective clients.
• Negotiate and close contracts that align with the company’s growth goals.
• Collaborate with the operations and logistics teams to ensure service delivery meets client expectations.
• Achieve or exceed sales targets and provide regular reports on business development activities.
• Represent client company at industry events, networking functions, and client meetings.
• Follow up on customer feedback to ensure high levels of client satisfaction and repeat business.

Requirements

• Minimum of OND / HND / Bachelor’s Degree in Business Administration, Marketing, Logistics, or related field.
• Proven experience in sales, business development, or client acquisition, preferably in the logistics or FMCG sector.
• Strong network and knowledge of the FMCG market is an added advantage.
• Excellent negotiation, communication, and presentation skills.
• Goal-oriented, self-motivated, and able to work independently.
• Good understanding of logistics and supply chain solutions.
• Ability to travel as required to meet clients and attend industry events.

go to method of application »

Job Summary

• The Customer Service Representative will work remotely to provide exceptional support to clients, ensuring smooth communication and efficient resolution of inquiries related to logistics operations.
• The role involves handling client interactions, tracking shipments, and collaborating with the operations team to deliver excellent customer experiences.

Key Responsibilities

• Respond to customer inquiries via phone, email, and online platforms.
• Track and monitor shipments, providing timely updates to clients.
• Resolve customer issues and escalate complex cases when necessary.
• Maintain accurate records of customer interactions in the CRM system.
• Coordinate with operations and dispatch teams to ensure timely deliveries.
• Collect and relay customer feedback to improve service delivery.

Requirements

• Bachelor’s Degree or equivalent experience in Business, Logistics, or a related field.
• 1 - 2 years of customer service experience (logistics/supply chain preferred).
• Excellent communication and problem-solving skills.
• Strong organizational skills and attention to detail.
• Proficiency in MS Office tools and CRM/customer support software.
• Ability to work independently and manage tasks remotely.