Jobs at Newedge Finance Limited

Job Summary

• We are looking for a dynamic and result-driven Sales Agents to promote and sell our company products and services directly to customers.

Key Responsibilities

• Identify and approach potential customers in assigned locations.
• Promote and sell company products and services.
• Provide customers with detailed information about productfeatures, pricing and installation options.
• Build and maintain strong relationships with customers.
• Achieve personal and team sales targets.
• Report sales activities and customer feedback accurately.

Qualifications & Requirements

• SSCE minimum.
• Strong communication and interpersonal skills.
• Previous experience in sales, marketing or customer-facing roles is an advantage.
• Ability to work independently and outdoors for extended periods.

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Job Summary

• A Delinquency Management Officer is responsible for monitoring overdue customer accounts, reducing loan defaults, and ensuring timely repayment through effective follow-up, negotiation, and recovery strategies.

Key Responsibilities

• Monitor and track delinquent loan accounts.
• Contact customers through calls, emails, SMS, or visits regarding overdue payments.
• Negotiate repayment plans and settlement arrangements.
• Maintain accurate records of collection activities and customer interactions.
• Analyze repayment behavior and identify high-risk accounts.
• Ensure compliance with company policies, financial regulations, and debt recovery procedures.
• Prepare daily, weekly, and monthly delinquency reports.
• Escalate unresolved or high-risk cases to management or legal teams when necessary.
• Collaborate with customer service, risk, and credit teams to improve loan recovery performance.
• Educate customers on repayment obligations and available payment options.

Requirements & Qualifications

• Bachelor’s degree in Finance, Business Administration, Accounting, Economics, or related field.
• Previous experience in collections, loan recovery, customer service, or credit control is an advantage.
• Strong communication and negotiation skills.
• Good analytical and problem-solving abilities.
• Ability to work under pressure and meet recovery targets.
• Proficiency in Microsoft Excel and loan management systems.
• Knowledge of debt recovery regulations and financial procedures.

Skills Required:

• Negotiation skills
• Customer relationship management
• Attention to detail
• Conflict resolution
• Time management
• Report writing
• Data analysis
• Persuasion and communication

Work Environments:

• Fintech companies
• Loan agencies
• Debt recovery firms.