Fresh Jobs at Save The Children

Role Purpose

• The overall aim of the role is to support the country programme (humanitarian and development) in promoting and building a ‘Safe Organisation’ and zero tolerance to sexual exploitation and abuse (SEA) of child and adult beneficiaries through awareness raising and beneficiary sensitisation focusing on the prevention of sexual exploitation and abuse (PSEA) by staff and representatives as well as facilitating confidential reporting of safeguarding and PSEA concerns/incidents through appropriate channels.

Scope of the Role:

• Save the Children is committed to ensuring that all children, who have contact with the organisation, are safeguarded to the maximum possible extent from child abuse and sexual exploitation.
• This commitment is implemented through the organisation’s Safeguarding Framework which incorporates the Child Safeguarding Policy; Protection from Sexual Exploitation, Abuse and Harassment (PSEAH) Policy; Anti-Harassment, Intimidation and Bullying Policy; and SCI Code of Conduct.
• It applies equally to all beneficiaries irrespective of their age, gender, disability, ethnicity, sexuality, marital status or religion; and is achieved through ensuring that all staff, partners and other representatives are aware of the problem of child abuse and sexual exploitation, the risks to children and their responsibility to ensure children are not harmed or put at risk during programme implementation activities:
  • Reports to: Program Manager
  • Matrix report: Safeguarding Coordinator
  • Staff directly reporting to this post: None.

Key Areas of Accountability

• Identify and address training needs of staff and stakeholders in humanitarian response in relation to keeping children safe and protecting adults at risk
• Coordinate safeguarding capacity building and mobilise project staff, partners, volunteers and other stakeholders to undergo induction and annual training in Safeguarding, PSEA and Safe Programming training through formal and informal training sessions, webinars, discussion of case studies, quizzes etc.
• Train and support the Safeguarding Focal Points, thematic leads and supporting functions in the fulfilment of their respective safeguarding responsibilities.
• Develop and prepare materials for all safeguarding and Safe Programming related trainings.
• Assist in organising and facilitation of safeguarding induction for newly recruited staff, volunteers, beneficiaries, stakeholders and partners in the field office.
• Facilitate translation of safeguarding IEC materials to local dialects and lead in the procurement and dissemination of all safeguarding IEC materials produced.
• Develop safeguarding messages for various groups of stakeholders and facilitate publication.
• Conduct safeguarding risk assessment for all sectors, projects, programmes and activities involving children in collaboration with respective leads for such activities.
• Compile partners’ activity documents, analyse partners risk assessment result and support on identified gap.
• Conduct safeguarding proposal risk assessment, design mitigation plan and develop safeguarding financial activity plan.
• Compile and develop monthly safeguarding training data/activity report with coordination of focal points and forward to the Country Office.
• Assist sectors on reviewing of proposals through a child-safety lens to ensure safe program is implemented and coordinate with the MEAL (Monitoring, Evaluation, Accountability and Learning) team during the evaluation processes for the compliance of indicators of safe programming.
• Lead in all aspects of safeguarding investigations of reported child safeguarding, PSEA and unsafe programming incidents/concerns and manage the online reporting system by ensuring that all updates on investigations are up-to-date.
• Organise learning forum on safeguarding best practices at different level – schools and CFS, TLS, BRG etc.
• Provide technical guidance on safeguarding to partners, volunteers, SCI representatives and other key stakeholders including consultants.
• Conduct supervision and monitoring visits to project and construction sites as required.
• Maintain clear records of number of staff, partners, volunteers, contractors, vendors, consultants and other parties trained in safeguarding.
• Support the capturing and sharing of lessons learnt on safeguarding, PSEA and safe programming in across the country’s programme.
• Carry out any other duties either in addition to or instead of those outlined above

Skills & Experience

Essential:

He/she is expected to have the following:

• A Graduate or Master's Degree in Gender, Child Protection, Human Rights, Humanitarian Action, Anthropology, Development, Conflict or related Degree.
• Substantial experience of child safeguarding, child protection, PSEA, SGBV or MEAL issues and practice, within humanitarian or insecure settings, including leading or participating in investigations.
• Direct or indirect experience of child protection practice, the Convention on the Rights of the Child, and the Universal Declaration on Human Rights.
• Knowledge of the UN Convention on the Rights of the Child, the Nigeria Child Rights Acts, VAPP Act, child protection and GBV policies and practice as well as current issues in relation to safeguarding of beneficiaries in the Nigeria context.
• Good data management, data analysis, computer literacy and excellent documentation and report writing skills in English are a must.
• Ability to communicate complex and sensitive information as well as facilitate training to a wide and diverse audience.

Desirable:

• Ability to foster and maintain strategic alliances across multiple stakeholders.
• Willingness to travel to and work in hard-to-reach areas; highly developed interpersonal and communication skills including influencing, negotiation and coaching.
• Experience of assisting in the development of local procedures, SoPs, manuals and guidance on safeguarding, PSEA and Safe Programming.
• Experience on facilitation and coordination of training and workshop.
• Experience in conducting assessment, monitoring and report writing.
• Practical experience in the participation of children on the intervention of program activities.
• Fluency in written and spoken English and Pidgin.

Skills and Behaviours (Our Values in Practice)

Competencies and values:

• Respect, integrity, diversity, commitment to excellence, adaptability, able to perform under stress, innovation, building relationships, communicating effectively, coaching and mentoring, facilitating change, developing teams, initiating action, strategic decision making, planning and organizing, leading through vision and mission and a personal commitment to children’s development and protection.

Accountability:

• Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

Ambition:

• Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
• Widely shares their personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to

Creativity:

• Develops and encourages new and innovative solutions
• Willing to take disciplined risks

Integrity:

• Honest, encourages openness and transparency

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Child Safeguarding

• Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight). In this context all posts are considered to be level 3 posts in view of potential situations which may allow staff unsupervised access to vulnerable children and young people.

Role Purpose

• The Accountability Assistant will work to put the children and communities we serve at the centre of our work through supporting the humanitarian response to integrate child-friendly, gender-sensitive, inclusive, accessible and appropriate accountability systems (including information sharing and Feedback and Reporting Mechanisms) and support child participation. The Accountability Assistant will work closely with the MEAL, Child Safeguarding, and programme teams to support accountability to children and communities. 
• In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

Scope of the Role:

• Reports to: MEAL Officer 
• Staff reporting to this post: NIL
• Budget Responsibilities: NIL
• Context: Humanitarian 

Key Areas of Accountability

• Support the implementation of the Country Office Accountability to Children and Communities Framework. 
• Support data collection on, and analysis of, of information needs, appropriate and trusted information sharing approaches, and inclusive and accessible feedback and reporting channels, based on primary and/or secondary data, led by the MEAL Manager / MEAL Officer.
• Ensure information about Save the Children (SC) and its partners (where relevant) as well as key programme outcomes and activities are shared with children and the wider community in appropriate, timely and accessible ways. This may involve developing information sharing materials such as posters, facilitating the development of “Frequently Asked Questions” documents, and helping programme implementation and child safeguarding teams to develop information sharing plans. 
• Support child and community participation processes across the programme cycle (including in needs analysis, design, implementation, monitoring and evaluation). This could involve facilitating/supporting child-friendly discussions, adult focus group discussions, community meetings, child or community committees and other approaches. 
• Support the development and roll-out of accessible and inclusive feedback and reporting channels, to enable Save the Children to receive feedback from children and adults. The channels will vary depending on context, but may include focus group discussions, surveys, helpdesks, hotlines, face-to-face feedback, social media, and other channels. 
• Ensure feedback is handled in line with the agreed Feedback Handling Standard Operating Procedure, and that feedback and responses are registered in Feedback Database. Quality assure the documentation of feedback (quality of data, categorisation, etc.).
• In line with the Feedback Handling Standard Operating Procedure, receive and register feedback and their responses in Feedback Database. Make sure that feedback is logged in a professional and timely manner.
• Refer feedback to the appropriate team, including rapid identification and referral of serious concerns such as those related to child safeguarding, unsafe programming, sexual exploitation and abuse, and fraud and corruption. 
• Respond and communicate in a dignified and respectful manner with children and adults regarding their feedback, including informing them of what decisions have been made related to their feedback, and ensuring this is documented in the Feedback Database. Where relevant, support implementation staff to close the feedback loop meaningfully. 
• Contribute to Programme Key Performance Indicator (PKPI) quarterly reporting at national level. 
• Contribute to a strong understanding of child rights principles, accountability to children and communities and child participation through inductions and training, together with other Accountability staff
• Contribute to the analysis and interpretation of feedback and findings from participatory processes for programme management and decision making.

Generic technical competencies:

• G1 “Skilled”: Works to protect and promote children’s rights as defined by the UN Convention on the Rights of Children 
• G1 “Skilled”: Displays a commitment to the safe, meaningful and ethical participation of all children
• G7 “Skilled”: Demonstrates the ability to embed safeguarding policies, concepts and approaches in all work 
• G5 “Skilled”: Displays a commitment to ensuring everything we do considers children the most affected by discrimination and inequality
• G8 “Skilled”: Demonstrates an understanding of the phases of humanitarian response 

MEAL technical competencies:

• P6 “Skilled”: Shows an understanding of accountability standards and guidance in own work
• P6 “Skilled”: Demonstrates an understanding of the principles of safe Feedback and Reporting Mechanisms, database management and quality assurance
• P6 “Skilled”: Acts to close the feedback loop with communities to promote transparency and accountability
• P2 “Skilled”: Uses available standards and processes to ensure appropriate ethical practice and data quality 
• S4 “Skilled”: Demonstrates understanding of child-friendly participatory MEAL approaches

Child Rights Governance Technical Competencies:

• P1 “Skilled”: Utilises a rights-based approach in the design and implementation of programmes

Behavious (Values in Practice)
Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

• Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
• Widely shares their personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically and on a global scale.

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to.

Creativity:

• Develops and encourages new and innovative solutions
• Willing to take disciplined risks.
• Integrity:
• Honest, encourages openness and transparency; demonstrates highest levels of integrity

Qualifications
Education and Experience:

• Bachelor’s Degree in a relevant discipline (Health Sciences, Social Sciences, Development Studies or other)
• 0 - 1 year experience working in a related position in particular, Humanitarian experience.
• Formal training in Accountability, Monitoring and Evaluation, Data Management, Core Humanitarian Standard, Data Quality Assurance (DQA) is an asset

Experience and Skills:

Essential:

• Experience of working with children and/or with groups most affected by discrimination and inequality
• Creativity, curiosity and enthusiasm, and the ability to develop and test new ways of working and solutions to problems.
• Commitment to actively listening to other people’s ideas and viewpoints.
• Excellent interpersonal, oral and written communication skills.
• Passionate, self-directed and the ability to manage multiple competing demands and commitments, and to work flexibly in a team.
• Fluency in at least Hausa language. 
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Ability and willingness to travel occasionally to conduct visits to project locations. 
• Ability and willingness to dramatically change work practices and hours temporarily, and work with incoming surge teams, in the event of emergencies.
• Commitment to the aims and principles of Save the Children. In particular, a good understanding of the Save the Children mandate and child rights, and an ability to ensure this continues to underpin our support.

Desirable:

• Experience of supporting meaningful and ethical child and community participation.
• Experience in assessing information needs and communication preferences, and of designing appropriate information and communication approaches.
• Experience of establishing and/or managing Feedback and Reporting Mechanisms. 
• Experience working for an NGO, civil society organisation or similar. 
• Experience of analysing and presenting data in a way that facilitates effective decision-making.