Latest Jobs at Pagatech Limited

ABOUT THE ROLE

• The Reconciliation Officer will provide support to department activities with specific responsibility for the processing, recording, updating, and reconciling financial information.
• The Officer will contribute to the efficient and effective workings of the finance department by executing daily tasks with a strong attention to detail. This role will utilize good teamwork, strong accounting knowledge, time management skills and effective problem solving to ensure success.

PRIMARY RESPONSIBILITIES

• Perform Reconciliations, analyse, investigate, and resolve variances andreconciling items.
• Review and reconcile third party and Pagatech transactions to ensure accurate billing in a timely manner.
• Maintain accounting controls by following policies and procedures, complying with financial legal requirements.
• Effectively and efficiently manage resolution of disputed transactions in collaboration with customer support and the affected business partner.
• Assisting with Monthly and Year End tasks.
• Other ad-hoc tasks as assigned by management.

KEY COMPETENCIES

• Initiative
• Self- driven and hardworking
• Organized
• Multitask and manage competing priorities
• Detail oriented
• Good team player
• Flexibility
• Problem solving skills
• Time management skills
• Strong MS Office skills, especially WORD and EXCEL
• Attention to Details
• Speed and accuracy
• Task ownership
• Ability to learn fast.
• Communication skills

KNOWLEDGE AND SKILL REQUIREMENTS

• Knowledge and experience of reconciliation and e-settlements.
• Bachelor’s degree with a minimum of a 2:1 (Preferably in Finance /Accounting)
• At least 4 years’ relevant experience in demonstrable experience.
• Must be able to work in a high-velocity, high performance environment
• Must have completed the mandatory NYSC

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ABOUT THE ROLE

• The Regional Sales Manager is responsible for delivering on agent, customer, merchant and revenue growth targets through effective development and management of a distribution network. The role involves hands-on supervision of a 50+ person field sales/operational support team, ensuring teamwork and capability development, and delivering on commercial targets defined for each period.
• To be successful you will need to be comfortable spending significant time in the field motivating the team and agents and driving both to exceed set targets. You must be someone with a strong ability to influence and work collaboratively with teams that do not report into you.
• The ideal candidate must have a clearly-demonstrated track record in channel recruiting and management and should have produced meaningful sales revenues at a fast-moving consumer goods company or similar. The candidate must also have demonstrated skills in driving volumes through a channel, relationship building, monitoring and evaluating results to devise strategies. The candidate must also have demonstrated an ability to motivate a team, provide mentorship, and understand how to grow sales staff.
• The successful candidate will also need to be someone who cares about others, relatable, trustworthy, takes initiative, calm under pressure, and have great communication skills – verbal, non-verbal, and written.

PRIMARY RESPONSIBILITIES 

• Responsible for providing leadership to the region by ensuring that the appropriate structures, systems, and competencies and sales values are developed to exceed revenue targets
• Working via the field team to manage recruitment, activation and ongoing support of agents across the region
• Delivering on revenue targets for all products through agent-related transactions
• Selection, training, and ongoing performance management of regional staff
• Focus on optimization of team performance, enhancement of morale and productivity
• Drive collaboration (regional) with cross functional teams who support the activities of the agent network (Brand Strategy & Marketing, Product Development, Customer Experience, Finance etc.)
• Budgeting and accounting for utilization of regional funds, human and material resources, and other assets
• Keeping abreast of global trends and best practices relevant to the business, with a view to interpret and adapt same to fit our environment
• Ensure regional stakeholders’ compliance with regulatory requirements and Company standards
• Preparing weekly, monthly and annual operational and management reports
• Overall leadership in the region, including representing the Company and its management when and as needed

KEY COMPETENCIES 

• Strong leadership
• Excellent Analytical, tactical and strategic thinking
• Strong ability to motivate, influence and advice people
• Strong planning and organizational skills
• Good understanding of northern state markets, consumer preferences and trends
• Attention to detail
• Initiative and curiosity
• Ability to multi-task and manage competing priorities
• Good judgement and decision-making ability
• Conflict resolution
• Excellent communication skills – verbal, non-verbal and written

KNOWLEDGE AND SKILL REQUIREMENTS

• Bachelor’s degree required
• At least 5years of relevant experience in sales at an FMCG with at least regional management experience
• Excellent knowledge of MS Office and sales tracking software
• Must be able to work in a high-velocity, high performance environment.
• Must be able to develop and communicate competitive landscape analysis
• Ability to lead cross functional teams
• A detailed understanding of the wholesale and retail distribution marketplace, including their potential customers, partner suppliers, and competitors. In addition, knowledge of what motivates and drives retailers in most northern states
• Drive channel satisfaction improvement

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ABOUT THE ROLE

• The Inside Sales Consultant (ISC) is responsible for managing the existing agents, reactivating inactive agents, growing the agent network base, and boosting revenue via various telemarketing skills. Furthermore, the ideal candidate must be able to converts pre-qualified sales leads, generate new businesses, and use upselling tactics to secure the best possible deal and follow up with agents to ensure an excellent customer service experience.

PRIMARY RESPONSIBILITES

• Make calls to agents to check their activities, address their needs, complaints, or other issues with products or services
• Respond efficiently and accurately to agents, explaining possible solutions, and ensuring that the agents feel supported and valued
• Engage in active listening with agents, confirming or clarifying information and diffusing angry agent as needed
• Build lasting relationships with agents based on trust and reliability
• Utilize software, database, script, and tools appropriately to achieve results
• Understand and strive to meet  and exceed Inside sales call metrics while providing excellent and consistent customer service
• Make sales or recommendations for products or services that may better suit agent needs
• Take part in training and other learning opportunities to expand knowledge of the company and position
• Adhere to all company policies and procedures by maintaining records of the telephonic communications and interactions using the available tools/applications

KEY COMPETENCIES

• Strong leadership skills
• Strong interpersonal/communication skills
• Takes initiative and ownership
• Must be self-driven and excited about winning
• Detail oriented
• Flexible: willingness to test ideas quickly and take learnings
• Good interpersonal skills

KNOWLEDGE AND SKILL REQUIREMENTS

• Bachelor’s degree from an accredited university or college 
• Must be proficient with Microsoft Excel and other Microsoft Office applications
• Excellent use of Freshdesk & Xcally tools
• Must be proficient with Microsoft Excel and other Microsoft Office applications
• Must be able to understand and report issues appropriately
• Strong analytical and problem-solving skillsr
• Provide outstanding customer service