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  • Posted: May 11, 2022
    Deadline: Not specified
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    Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve. By delivering unrivaled levels of business and IT support, we make sure nothing gets in the way of our clie...
    Read more about this company

     

    Quality Business Partner

    Overview

    • We’re looking for an analytical, organized Quality Business Partner with excellent understanding of support business and operations.
    • You will serve as a business leader across both regional and global locations, responsible for the development and maintenance of the quality system, processes, and overall service quality auditing.
    • As part of the quality leadership team, you will report to the Global Quality Lead and work collaboratively with operations leaders to ensure compliance and improved alignment with our organizational quality standards.
    • This role is also responsible for continuous improvement of the customer experience, operational excellence, and efficiency.
    • A career in tech. Work with the biggest and best names in technology.
    • We are looking for teammates who want to be part of the tech movement. People who want to progress their career now and gain experience for tomorrow.
    • You will work with some of the biggest and best names in technology.Our employee mission is to help you progress in both your career and in life.
    • To create a great experience for you that can translate to customers. We celebrate diversity in every way. In fact, it’s the reason we’ve grown so fast.
    • If you like being part of a global team, are passionate about technology and creative problem solving, and want to leave a mark bigger than yourself, we should talk.

    Responsibilities
    This role will:

    • Work independently and as part of a QA management team
    • In liaison with the QA management, promote compliance within the company and represent QA, as required
    • Design of our global quality management system
    • Development of quality processes in support of Customer Experience and Operational Excellence
    • Proactively identify customer impacting, process compliance or operational deficiency issues through analytics and implement preventive actions
    • Serve as a strategic quality business partner between regional and global business functions
    • Develop and support Quality Assurance and Continuous improvement strategies for the aligned business and at company level
    • Working with system details and strategic perspective with the same ease
    • Leads implementation of organization projects and processes to ensure overall quality is continuously improving.
    • Program ownership, collaboration with Operations and other functions to develop quality solutions and new business initiatives for continuous improvement
    • Contribute to the information provided to QA management to summarize quality issues arising from audits and other related activities, as requested
    • Plan and conduct complex audits
    • Maintain and/or develop records/documents as assigned

    Qualifications

    • Typically, a Bachelor's Degree in a Technical or Business discipline or equivalent experience and a minimum of 3 years related experience or a Master's Degree and a minimum of 2 years of experience.
    • Proven record of relevant experience
    • Black Belt, Lean Six Sigma, Kaizen certification, with a working experience in Continuous Improvement, Change Management, Process Improvement
    • 1+ Years Project Leadership/Program Management Experience, PMP certification is a plus
    • Minimum 1-year experience in customer support and/or vendor management
    • Training or experience as quality auditor
    • Background in advance analytics, data transformation/visualization
    • Proven ability to work with cross-functional teams and drive results
    • Proficient with various office productivity applications particularly Excel, PowerBI, SharePoint, etc
    • Knowledge of SQL, PowerApps, Power Automate is a plus.

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    Developer Technical Lead

    Requisition ID: 5808
    Location: Victoria Island, Lagos
    Categories: Information Technology
    Work location type: WFH optional

    Overview

    • We’re searching for a Developer Technical Lead with a proven track record of leading successful software teams. 
    • The role will focus around leading and running a product-based development team consisting of Senior, Mid-level, and Junior developers who would take an active part in further development of the company’s corporate websites and internal tools, services, and applications, working closely with development and product teams. 
    • The role will be based in Bulgaria within the Software Development unit under the Operations Manager.

    Responsibilities
    This role will:

    • Lead a software development project team (up to 10 developers) and act as the technical expert, owning the development process while supporting, motivating, mentoring, and coordinating team members.
    • Create coding standards and practices and perform code reviews, contributing ideas to improve processes and troubleshooting problems when they arise.
    • Assist development team with Unit testing and Cross testing methodologies.
    • Lead client/customer meetings in English, ensuring all relevant information to the team and project is shared and discussed.
    • Control the Sprint velocity and capacity of your team, acting as the SCRUM Master and ensuring successful sprint releases.
    • Develop software solutions using .NET Framework (C#, MVC, HTML, CSS, JS), API framework, and 3rd party APIs.
    • Improve architecture and optimize the performance of internal software systems.
    • Design and develop integrations between our applications and other systems.

    Qualifications
    In this role:

    • Bachelor's Degree in Computer Science, Software Engineering, or any related field in addition to 4+ years as a developer.
    • Experience in C#, HTML, CSS, JavaScript .NET Core, MS SQL.
    • Experience in Spring/Maven/Hibernate/ Software Development Life Cycle (SDLC) in addition to being expert in at least 2 popular frameworks (Angular/React/Vue, etc.)
    • Experience with databases and Object-Relational Mapping (ORM) frameworks and distributed systems architecture.
    • Proven track A team player with strong attention to detail, critical and analytical thinking, problem solving and time management skills with the ability to self-manage and focus on the business impact while keeping the team motivated.
    • Should be adept at working independent and in small dynamic teams of individual contributors and with a proven track record of delivering commercially viable products.
    • Professional fluency in English is essential, both written and spoken.

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    .Net Developer

    Overview

    • We’re searching for a .Net Developer with a proven record of driving results within a product-based development team.
    • In this role, you will be responsible for working alongside other Developers, acting as a member of the team, and reporting to the Development Lead.
    • The role will require close alignment and interaction working alongside the Solution Architects, DBAs, PMs/BAs, and the Creative and Test Teams, and a thorough understanding of the SDLC.
    • The role will be based in Bulgaria within the Business Analytics unit and under the Business Analytics Global Manager.

    Be part of a company that helps progress people for a bright digital world:

    • YNV is a holding company that has brands in tech support, training, software, fintech, and real estate. Our family of companies benefits from a unique synergy, sharing services and building off each other to support continued growth.
    • We are guided by four core principles: A commitment to digital reimagination, hyper-agility and client responsiveness, a caring culture that transfers directly to clients, and long-term thinking.

    Responsibilities
    This role will:

    • Act as a member of the development project team, working on the development process with the Senior Developers and Development Lead.
    • Analyze and develop web applications with clean code.
    • Research new technologies, multitask on multiple web projects with other team members, contributing ideas to improve processes and development practices.
    • Follow software development processes and coding conventions, using Scrum Agile disciplines and principles.
    • Break down detailed specifications and implement business requirements based upon the needs of the company and its clients.
    • Troubleshoot issues in a timely manner in a highly scalable web environment.
    • Assist the development team with Unit testing and Cross testing methodologies.
    • Be active in meetings with customers in English, ensuring all relevant information to the team and project is shared and discussed.
    • Support, mentor, and coordinate with other team members and our clients.

    Qualifications
    In this role:

    • Bachelor’s Degree in Information Systems, Technology, or equivalent experience in addition to 2+ years of experience in the software development industry is required.
    • Understanding of Microsoft Visual Studio C#, ASP.NET MVC, LINQ, Entity Framework, and SQL Server (T-SQL) is required.
    • Experience with code coverage, testing frameworks, secure coding, and refactoring.
    • Good understanding of HTML5 and CSS3 is required.
    • Experience in AngularJS will be considered as an advantage.
    • Experience working with Web API, Ajax techniques with JSON and XML.
    • Experience in Scrum/Agile/Kanban and Unit Testing, Test-Driven Development.
    • Experience on design UI and web layout with responsive web design and cross-browser compatibility.
    • Excellent communication and documentation skills are required.
    • Professional fluency in English is essential, both written and spoken.

    Method of Application

    Use the link(s) below to apply on company website.

     

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