Latest Jobs at 247Bet

Role Description

• This is a full-time hybrid role for a QA Engineer, based in Lagos. As we approach launch, quality is non-negotiable — real money moves through our platform, and a bug in a bet slip, wallet, or cash-out flow is a customer trust problem, not just a defect. You'll own testing across our web, mobile, and backend systems, building automated coverage for the flows that matter most: registration and KYC, deposits and withdrawals, bet placement and settlement, copy-betting, and our social features. This is a hands-on role for someone who thinks adversarially about software, sweats edge cases, and takes pride in being the last line of defence before code reaches customers.

What You'll Do

• Design, build, and maintain automated test suites across API, web (React/Next.js), and mobile (React Native) surfaces
• Own end-to-end test coverage for critical money flows — deposits, withdrawals, bet placement, settlement, cash-out, and bonus crediting
• Test real-time and event-driven behaviour, including live odds updates, in-play betting, and copy-bet execution
• Build and manage test environments and test data, including simulating sportsbook events and settlement scenarios
• Integrate automated tests into CI/CD pipelines and enforce quality gates on releases
• Perform exploratory, regression, and release testing ahead of each deployment
• Reproduce, document, and triage bugs with clear severity assessment and detailed reproduction steps
• Verify fixes and drive defects to closure with engineering
• Test under real-world Nigerian conditions — flaky networks, low-end Android devices, and interrupted sessions
• Contribute to load and performance testing for peak traffic events (major football fixtures, promotions)

What We're Looking For

• 3+ years of QA/test engineering experience, with at least 2 years in test automation
• Strong hands-on experience with automation frameworks such as Playwright, Cypress, Selenium, or Appium
• Experience testing REST APIs and backend services (Postman, REST-assured, or code-based API testing)
• Solid understanding of SQL and the ability to validate data directly in PostgreSQL
• Experience testing mobile applications on Android and iOS, including real-device testing
• Familiarity with CI/CD pipelines (GitHub Actions, GitLab CI, or similar) and integrating tests into them
• A structured, methodical approach to test planning, case design, and defect management
• Serious attention to detail and the persistence to chase intermittent bugs to root cause
• Clear written communication — your bug reports should leave no room for interpretation
• A Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience

Nice to Have

• Experience testing betting, gaming, fintech, or other high-transaction-volume platforms
• Familiarity with wallet, payment gateway, or KYC integration testing
• Exposure to performance/load testing tools (k6, JMeter, Gatling)
• Experience with event-driven systems (Kafka or similar) and testing asynchronous flows
• Scripting ability in C#, TypeScript, or Python for building test tooling
• ISTQB or equivalent testing certification

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Role Description

• This is a full-time hybrid role for a Head of Digital Marketing and Growth, based in Lagos. This role owns the entire acquisition and growth engine — turning marketing spend into engaged, retained, profitable users. You'll lead performance marketing, CRM, lifecycle, and growth experimentation across the funnel, and build the team and infrastructure to scale it. With our August 2026 launch ahead, you'll be central to taking the platform to market and driving sustainable growth. This is a high-impact role for a data-driven marketer who can balance aggressive acquisition with disciplined economics and responsible gaming.

What You'll Do

• Own digital marketing and growth strategy across the full funnel — acquisition, activation, retention, and referral
• Lead performance marketing across paid social, search, programmatic, affiliates, and influencer channels
• Own CRM and lifecycle marketing — onboarding, engagement, reactivation, and retention campaigns
• Build, lead, and scale the growth and digital marketing team
• Define and own growth metrics — CAC, LTV, ROAS, conversion, and retention — and optimise relentlessly against them
• Run a structured experimentation programme across channels, creative, and funnel touchpoints
• Partner with product on activation, onboarding, and in-product growth loops (including copy-betting and referral mechanics)
• Manage agency, affiliate, and vendor relationships and the marketing budget
• Build the analytics and attribution infrastructure to measure spend and growth accurately
• Ensure all marketing complies with advertising standards and responsible-gaming requirements

What We're Looking For

• 7+ years in digital marketing / growth, including team leadership
• A track record of scaling user acquisition profitably in a consumer app, fintech, gaming, or e-commerce business
• Deep performance-marketing expertise across paid social, search, and affiliates
• Strong command of CRM, lifecycle marketing, and retention
• Highly data-driven, fluent in CAC/LTV/ROAS and funnel analytics
• Experience building and leading high-performing growth teams
• Strong understanding of the Nigerian digital and sports-betting market
• Excellent analytical and communication skills with a bias for experimentation

Nice to Have

• Experience in sports betting / gaming or another high-velocity consumer product
• Familiarity with attribution, analytics, and CRM tooling (e.g. Xtremepush, AppsFlyer, GA4, or equivalent)
• Experience launching a consumer product into a new market
• Network within the Nigerian creator, sports, or affiliate ecosystem

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Role Description

• This is a full-time role for a Customer Service Representative, based in Lagos. Our customers trust us with their money, and how we respond when something goes wrong — a delayed withdrawal, a disputed settlement, a verification issue — defines whether they stay. You'll be the voice of 247Bet across live chat, email, and social channels, resolving queries quickly, accurately, and with genuine care. Support runs around the clock in betting, so this role involves shift work, including evenings, weekends, and major match days. This is a role for someone patient under pressure, sharp with detail, and motivated by actually solving the customer's problem rather than closing the ticket.

What You'll Do

• Respond to customer queries across live chat, email, in-app support, and social media within agreed response times
• Resolve first-line issues covering registration, KYC/verification, deposits, withdrawals, bet settlement, bonuses, and app usage
• Investigate account and transaction queries accurately using our back-office tools before responding
• Escalate complex cases — payment failures, settlement disputes, suspected fraud — to the right team with complete, well-documented context
• Identify customers showing signs of gambling harm and apply our responsible gambling procedures with care and discretion
• Follow KYC, AML, and regulatory requirements in every customer interaction
• Log all interactions properly and contribute to help-centre articles and canned responses
• Feed recurring customer pain points back to product and engineering so root causes get fixed
• Support customers during peak periods — big fixtures, promotions, and launch campaigns — where volumes spike sharply

What We're Looking For

• 1–3 years of customer service experience, ideally in a high-volume digital environment (betting, fintech, banking, telecoms, or e-commerce)
• Excellent written English — clear, warm, and error-free, because most of our support is chat and email
• Fluency in Nigerian Pidgin and the ability to switch registers naturally depending on the customer
• Strong attention to detail when reviewing accounts and transactions — a wrong answer about money is worse than a slow one
• Calm, professional handling of frustrated customers, including on public social channels
• Comfort working shifts, including nights, weekends, and public holidays on a rota
• Basic digital fluency — able to work across a helpdesk platform, back-office tools, and spreadsheets simultaneously
• Empathy, patience, and sound judgement on when to resolve versus when to escalate
• A minimum of OND/HND/Bachelor's degree in any discipline

Nice to Have

• Experience in a sports betting or gaming support team, with knowledge of common bet types and settlement rules
• Genuine interest in football and familiarity with how Nigerian bettors talk about the game
• Ability to support customers in Yoruba, Hausa, or Igbo
• Experience with helpdesk/CRM tools (Zendesk, Freshdesk, Intercom, or similar)
• Familiarity with responsible gambling principles and vulnerable customer handling
• Experience handling customer interactions on X (Twitter), Instagram, and WhatsApp