Overview
Jhpiego seeks a Quality Improvement- Program Officer for the Global Fund funded, “Quality Improvement and Leadership and Management Strengthening through Technical Assistance” project in Jigawa state. The project aims to provide support to Global Fund programs in Nigeria to implement an innovative approach for integrated supportive supervision (ISS) that includes collaborative improvement, training, a web-enabled supervision checklist, and supervision of supervisors to improve health worker performance and quality of care for integrated HIV/TB/Malaria/ services. The Program officer will support MEL reporting, program management, engagement with stakeholders, provide admin support in collaboration with Admin and Finance team in Abuja, as well as contribute to strengthening leadership and management skills among Ministry of Health staff for QI and improved integrated service delivery in health facilities and communities. The Program Officer will work under the supervision of the Quality Improvement Advisor working closely with the State Ministry of Health and other government agencies and with the QI specialist.
Responsibilities
- The Program officer will support QI program planning, implementation and reporting
- Coordinate and ensure administrative support, documentation and logistics support for QI, leadership and management activities in the state/LGA/facilities
- Assist in the development of work plans, budgets, liaising with GoN stakeholder and implementing partners regarding activities.
- Support Project team in preparation of activities, including scheduling meeting, creating attendance list, corresponding with attendees, preparing materials, setting up meeting rooms, taking meeting minutes, amongst other task
- Support strategic collaboration activities with MoH and key stakeholders to learn from evidence generated by the project, and adapt interventions as appropriate;
- Support project deliverables with a focus on M&E sections;
- Develop dissemination plans that capture lessons learned and best practices, and determine dissemination opportunities across the countries;
- Provide M&E summaries for the project, including presentation of updates to key stakeholders;
- Collaborate and communicate on a regular basis with the QI and MEL advisor, address feedback and comments as provided by the advisor.
- Ensure data collected are uploaded to Creative web-based platform;
- Analyze ongoing quantitative / qualitative data at different points in the program leading to the specific program / contract results;
- Support to maintain records and files, distributing of project information and documentation
- Assist in the asset management and documentation
- Assist in the smooth running of project office, maintenance of assets and project materials
- Ensure availability and efficient use of general office consumables, safe storage and proper use of equipment, update newly purchased items to inventory
- Conduct preliminary review of vendor invoices and advances to ensure completeness, accuracy, reasonability and validity according to Jhpiego and donor guidelines
- Assist with drafting, editing and proofreading of technical materials and appropriate reports of program activities and results for technical leads and supervisors as requested.
- Ensure expense reports, payment schedules are properly prepared, scanned and shared with the Country office, also ensuring financial documents are filed in an orderly manner
- Responsible for the collation, harmonization and regular updates of program management tools such as scorecard, stakeholders database, facility directory and other tools as maybe be requested.
- Coordinate staff travel logistics and retirements.
- Perform other duties as assigned
Required Qualifications
- Bachelor's Degree in Social sciences, Public Health or related field, and equivalent job experience 2-3 years' in programmatic support of international health projects
- Experience in providing programmatic, administrative, financial support to public health programs
- Strong familiarity with health system and HIV, TB and Malaria service delivery context in Jigawa and Nigeria
- Ability to interact with established networks of senior level international health professionals, ministry of health officials and other partners
- Comfortable with a team approach to programming and the ability to manage several major activities simultaneously
- Proficiency in word processing, Microsoft Office
SALARY RANGE: NGN638,000 - NGN 721,000 Monthly Gross
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Overview
The Program manager will work with the project lead and other project staff to provide oversight on Technical Assistance provided to government of Nigeria on the C19 RM grant. The program manager will provide coordination, tracking, reporting, technical project management, stakeholders engagement and accountability, including strategic, programmatic, technical, financial and grants management integrity for COVID19 projects. S/he will be responsible for oversight of workplan implementation, ensuring compliance donor and organizational regulations, developing monitoring and early warning systems and supporting in overall program management. The Program manager will ensure quality assessment and quality TA provision is achieved using quality improvement tools tacking system. The program manager will develop, maintain, strengthen and expand a quality collaborative approach and ensure effective program documentation.
Responsibilities
- Supports in providing management and technical oversight of programs, ensuring TA program support aligns with C19 RM program, donor and GoN priority areas and are effectively and efficiently implemented
- Provides management support to ensure optimum support to business performance management, work planning, project implementation, budget development and tracking, and stakeholders management within established policies and principles of Jhpiego, the laws of host country and within the regulations and standards set by the donor;
- Ensures that rigorous analytical management systems are in place and that senior staff are capable of enforcement of compliance of these systems to achieve financial administrative and programmatic goals;
- Oversees workplan monitoring systems development and implementation
- Provide coordination of various administrative and finance support units to ensure projects receive the quality and quantity of services required in a timely manner;
- Provides timely and accurate programmatic reports and other contractual deliverables to project lead and donors as required;
- Works with the Project leadership in communicating with donors and partners about the project
- Contribute to TA focused activity implementation, facilitate training, mentoring and coaching as required
- Ensure adoption of quality improvement strategies to reinforce quality across TA program areas – Routinely measure quality improvement of the TA program areas in collaboration with core TA program staff
- Ensure that project activities are executed successfully, completed within time frames and project scope achieved in quality
- Ensure timely and high-quality program reports for review and thereafter onward submission to Jhpiego and the donor as stipulated
- Contribute to scientific writing for development of manuscripts for publication and presentations as necessary
- Remain informed on the current programs in Global health security fields by review of current literature and is alert to any implication of such strategic information for project activities.
- Ensure that Jhpiego and GHS projects delivers on all its promises to donors and other stakeholders (achieve set targets, deliver quality services) - Liaise with multiple stakeholders and collaborators to improve program efficiencies
- Coordinate GoN stakeholder’s engagement between PR, SRs and other partners for effective collaborations, engagement and inclusion
- Ensure appropriate monitoring of project budget to achieve financial, administrative, and programmatic goals
- Guide and support in the establishing of sound management system to ensure cohesive implementation of project activities.
- Contribute to the development and maintenance of systems that effectively respond to donor and GoN requirements regarding implementation procedures, reporting and evaluation.
- Assume other duties as assigned by the supervisor and Jhpiego management
Required Qualifications
- Advanced degree or equivalent experience in public health, sociology, or related health, medical, or social science discipline; masters-level degree preferred.
- Program management and Quality Improvement certification strongly preferred
- Demonstrated experience working with CDC programs and strong familiarity working with Government of Nigeria (NACA, NCDC, FMOH) and others
- 8+ years’ experience in management, operational and technical expertise with a preference in Global health security and public health program implementation.
Knowledge,Skills and Abilities
- Experience in COVID19 programs
- Familiarity with Nigeria’s health systems and reporting structure and demonstrated ability to collaborate with government level officials to strengthen program implementation
- Demonstrated ability in working and collaborating with a wide range of local and international partner organizations
- Demonstrated experience in maintaining donor relations
- Excellent skills in facilitation, team building and coordination
- Excellent writing and communications skills, including demonstrated technical writing skills for publication
- Ability to work effectively with diverse international teams and willingness to learn and empower others
- Ability to work in a complex environment with multiple tasks, short deadlines and intense pressure to perform
- References will be required.
Nigerian nationals are strongly encouraged to apply.
Monthly Gross Salary Range : (NGN875,000 – NGN 950,000)
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Job ID: 2022-4799
Category: International Positions
Employment Status: Temporary
Overview
- The optimizer will support RISE team to ensure sustainable, high quality and efficient care and treatment services through the provision of technical support to RISE state and Country office program.
- With supervision and guidance from the RISE Laboratory lead, the adhoc staff will monitor daily and weekly achievements, collate, analyze and write report of daily achievement and contribute to program efficiencies.
Responsibilities
- Provide support to RISE program with focus on all Laboratory program area support for Care and Treatment and Pediatrics/PMTCT.
- Participate in technical meetings within country office and state level
- Collates and report outputs from Laboratory Continuous Quality Improvement and corrective and preventive action
- Supports laboratory service delivery and laboratory related activities are in line with national and international standards and comply with all applicable local, state, and federal regulations.
- Collates and share line list of clients eligible for VL from EMR, to facilitate proactive tracking and bleeding of all eligible clients for VL daily at State levels
- Collates and share weekly outputs from VL drive, EID, CD4 and GeneXpert for all identified eligible clients from the States
- Facilitates the implementation of key interventions of HIV RTCQI e.g., retesting, quality control, proficiency testing, competency assessment of counselor testers and QA assessment of facility and community testing points
- Coordinates inventory control management for RTKs and other laboratory supplies in the facility and among the community teams
- Collect and manage relevant national and sub-national data including drafting data collection tools, leading data collection, managing and analyzing data sets and dashboards, synthesizing analyses from data to support decision making
- Conduct operational assessments and gap analyses to inform program implementation design and decision making at national and sub-national levels;
- Support monitoring of project progress including preparing periodic reports and/or presentations on areas of focus while closely maintaining deadlines;
- Maintain excellent working relationships with relevant national, provincial, district and facility staff;
- Perform any other duties as assigned by leadership
- Manage RISE adhoc accountability matrix and volunteer database
- Prepare and process relevant Laboratory services program documents as necessary.
Required Qualifications
- Bachelor's Degree (preferred) Health / Social Sciences, Public Health or its equivalent experience with a formal qualification.
- Minimum of 2 years’ experience working with an international and or local NGO
- 1 year experience in clinical services delivery at the health facility level
Knowledge, Skills and Abilities:
- Strong reporting and data analytic skills required
- Excellent organizational skills including the ability to handle a variety of assignments under pressure of deadlines
- Strong analytical skills; ability to process and interpret data trends
- Initiative and ability to identify needs, especially in a busy environment
- Ability to work under tight deadlines.
- Excellent people skills.
- Strong organizational skills and keen attention to detail.
- Proficient in the use of Microsoft Office Suite.
- Ability to work effectively in teams, adapt and integrate easily with the team,
- Ability to effectively apply their knowledge and skills to the job, and to consistently learn and improve performance.
- Ability to innovate and find new ways of working and improving results
- Ability to take ownership of assigned responsibilities, to be productive, fulfill commitments and use resources responsibly.
- Be self-motivated, proactive and have a positive attitude to work requiring minimum supervision.
Remuneration
- Monthly Gross Salary: N200,000.
- Jhpiego offers competitive salaries and a comprehensive employee benefits package including: medical and dental plans; paid vacation, holidays and sick leave; personal accident insurance; 403(b) retirement plan; life and disability insurance; travel insurance; education assistance plan and more.
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