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Job Summary:

• The QA/QC Manager oversees all aspects of quality assurance and quality control processes within the organization to ensure compliance with regulatory standards and customer expectations.
• This role involves developing and implementing quality management systems, conducting audits and inspections, analyzing data to identify areas for improvement, and leading a team of QA/QC professionals.

Job Responsibilities:

• Design, implement, and maintain quality management systems (QMS) to ensure compliance with industry standards and regulations.
• Establish quality control procedures and protocols to monitor and maintain product/service quality throughout the production/service delivery process.
• Provides and coordinates required on the job training hours. Assist in the certification of NDT for Level I and Level II inspectors.
• Plan and conduct internal audits and inspections to assess adherence to quality standards, procedures, and regulations.
• Coordinate with external auditors and regulatory agencies to facilitate external audits and inspections.
• Collect, analyze, and interpret quality-related data to identify trends, patterns, and areas for improvement. 
• Prepare reports and presentations summarizing quality metrics, audit findings, and improvement initiatives for management review.
• Lead continuous improvement initiatives to enhance product/service quality, efficiency, and cost-effectiveness. 
• Implement corrective and preventive actions (CAPAs) to address non-conformities and prevent recurrence of quality issues. 
• Establish quality requirements and specifications for suppliers and vendors. 
• Conduct supplier/vendor audits and evaluations to ensure compliance with quality standards and contractual requirements. 
• Provide training and guidance to staff on quality management principles, procedures, and best practices. 
• Foster a culture of quality and accountability within the organization through training and awareness programs. 
• Stay abreast of relevant industry regulations, standards, and best practices to ensure compliance.
• Ensure that our client's services meet all applicable regulatory requirements and certifications. 
• Any other duties that may be assigned from time to time. 

Requirements:

• Bachelor's degree in Quality Management, Engineering, Science or other relevant field. 
• Proven experience in quality assurance/quality control roles, preferably in a supervisory or managerial capacity. 
• Strong knowledge of quality management principles, standards, and methodologies (e.g., ISO standards, Six Sigma). 
• Excellent analytical, problem-solving, and decision-making skills. 
• Effective communication and interpersonal skills, with the ability to collaborate cross-functionally and lead teams. 
• Attention to detail and a commitment to maintaining high standards of quality and compliance. 
• Certification in quality management (e.g., Certified Quality Manager, Certified Quality Auditor) is an added advantage. 
• Ability to work efficiently in a multicultural environment Requirements

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Job Description:

As a Business Development Representative (BDR) at our startup, you will play a key role in accelerating our growth within Nigeria.

• Your primary responsibility will be to identify and engage potential clients, build relationships, and drive revenue for our payroll, compliance, and benefits products.
• Identify and target potential clients within Nigeria, understanding their unique needs and challenges related to payroll and complaints.
• Conduct outreach through various channels, including emails, and social media, to generate leads and schedule meetings with prospects.
• Work closely with other team members to coordinate and assist in product demonstrations and presentations for potential clients.
• Utilize your creativity and initiative to develop innovative sales strategies tailored to different market segments within Nigeria.
• Maintain accurate records of all interactions and progress using our CRM tools (Hubspot).
• Stay updated with industry trends, market demands, and competitors' offerings to adapt sales strategies accordingly.

Requirements

• 3+ years of proven experience as a Business Development Representative or sales
• Strong knowledge of Nigeria and the business landscape.
• Exceptional communication skills in English, both written and verbal.
• Experience in remote sales and understanding of the challenges & opportunities associated with remote work.
• Ability to work independently and manage tasks efficiently in a cross-cultural environment.
• Proficiency in using CRM software and sales automation tools.
• Experience in sales within a Fintech or HRTech start-up is required
• Proven ability to meet and exceed sales targets with a persistent and proactive approach.