Job Openings at Project Growth

Key Responsibilities:

• Client Liaison: Serve as the primary point of contact between the client’s project manager and internal teams. Foster strong relationships and ensure clear communication throughout project lifecycles.
• Stakeholder Management: Organize and coordinate multiple stakeholders, assign tasks, plan timelines, and ensure team accountability for meeting deadlines and KPIs.
• Feedback Translation: Translate client feedback into actionable steps with clearly defined goals. Ensure that feedback is effectively incorporated into project plans and deliverables.
• Project Execution: Oversee the execution of projects, ensuring that all aspects are completed on time, within scope, and to the highest standards. Represent the consultancy's standards in providing feedback to internal teams.
• Fluent English: Communicate effectively in English, both verbally and in writing.

What Success Looks Like:

• Effective Client Management: Build and maintain strong relationships with clients, ensuring their needs are met and expectations are exceeded.
• Strategic Execution: Develop and implement effective project strategies that drive client success and achieve desired outcomes.
• Timely Delivery: Successfully manage project timelines, deliverables, and stakeholder expectations to ensure on-time and on-budget completion.
• Actionable Insights: Convert client feedback into practical, actionable steps with clear goals and objectives, leading to continuous improvement and satisfaction.

Qualifications:

• Experience: 3-5 years of experience as a Project Manager, with a proven track record of successfully managing projects and client relationships.
• Consulting Background: Experience in consulting is advantageous, providing a strong foundation in strategic thinking and client interaction.
• Strategic Thinking: Ability to think strategically and develop innovative solutions to meet client needs.
• Fluent English: Excellent communication skills in English, both verbal and written.
• Stakeholder Management: Demonstrated experience in managing multiple stakeholders, simultaneous workstreams, and keeping teams accountable.

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Key Responsibilities:

• Client Consultation & Relationship Management: Serve as the primary resource for answering provider questions, addressing consultations, and handling complex conversations. Ensure high client satisfaction and retention by offering regular updates and strategic insights.
• Advertising Budget Expansion: Partner with PSMs (Provider Success Managers) to develop and execute strategies to increase client advertising budgets. This includes expanding current campaigns, diversifying advertising approaches, or restarting previously successful campaigns.
• Campaign Performance Analysis: Regularly review and analyze Meta Ads performance. Present clear, data-driven campaign results to clients, convincing them of the value of increasing their investment in advertising.
• Retention & Growth Initiatives: Proactively engage with providers to drive retention and growth. Suggest and implement innovative marketing strategies based on individual client needs and industry trends.
• Consultations & Program Enrollment: Conduct consultations with potential clients, presenting marketing programs, and convincing them to sign up. Handle challenging conversations, turning objections into opportunities.

Qualifications:

• 3+ years of account management experience in a marketing agency, preferably within the Medspa or health & wellness industry.
• Strong understanding and experience with Meta Ads.
• Proven ability to analyze campaign results and provide actionable insights to clients.
• Excellent communication and negotiation skills, with the ability to present complex ideas in a clear and compelling manner.
• Experience in handling high-stakes conversations and driving client growth.
• Ability to work in a fast-paced environment and manage multiple client relationships simultaneously.

Preferred:

• Experience working in Medspa marketing or healthcare-focused campaigns.
• Familiarity with CRM tools and campaign management software.