Job Offers at Amy Consulting

Job description

• Our client is an NGO with interests in Humanitarian Service and Empowerment.
• The ideal candidate would be responsible for providing support with the planning, implementation, and evaluation of programs and initiatives.
• He / she will coordinate with various stakeholders, ensuring program effectiveness, and driving the achievement of organizational goals. He / she will have a strong passion for social impact.

Key Responsibilities:

Program Planning and Management:

• Providing support with the development of strategies, goals, and objectives for empowerment programs in alignment with the organisation's mission and vision.
• Create detailed program plans, timelines, and budgets, and ensure adherence to set deadlines and financial parameters.
• Conduct needs assessments and research to identify humanitarian related challenges and opportunities for intervention.
• Oversee the implementation of programs, ensuring high-quality delivery and efficient use of resources.
• Coordinate and collaborate with internal and external stakeholders, including team members, partner organizations, and community representatives.
• Conduct regular program reviews, identify areas for improvement, and implement necessary changes.
• Identify and establish strategic partnerships with relevant organizations, government agencies, educational institutions, and community groups to enhance program reach and impact.

Key Requirements:

• Bachelor's degree in a relevant field.
• Proven experience (at least 1 year) in program management.
• Strong understanding of program design, implementation, and evaluation methodologies.
• Proficiency in Microsoft Office Suite.
• Fluency in written and spoken English.

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Key Responsibilities:

• Welcome customers and help process their payments.
• Receiving cash and cash payments, presenting change, and issuing receipts.
• Tally money in the cash drawer at the beginning and end of each work shift.
• Place food orders in the appropriate bags after processing payments.
• Ensuring a balance of the cash register at the end of the shift or working period.
• Providing assistance to other restaurant staff when needed.

Requirements:

• SSCE (Minimum).
• Computer literacy (required).
• Previous experience in a customer service role is an advantage.
• Excellent communication and interpersonal skills.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Good mathematical skills.

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• Our client, an Islamic Lifestyle Brand is currently looking for a qualified Customer Service Assistant who will be responsible for providing support to the team with day-to-day operations and customer service.

KEY RESPONSIBILITIES:

• Attending to customer queries and questions in a timely and professional manner across Instagram and WhatsApp.
• Attending to walk-in customers in a professional and courteous manner.
• Ensuring that the store is tidy at all times and products are clean.
• Preparing and fulfilling customer orders accurately and giving full disclosure on delivery timelines.
• Following up with customers to ensure goods have been received in good condition.
• Liaising with delivery agents to ensure goods are delivered in a timely manner.
• Providing quotations and checking product availability.
• Handling payment transactions and confirming said transactions before fulfilling orders.
• Adhering to a company's policies and procedures at all times when assisting customers.

KEY REQUIREMENTS:

• Excellent verbal and written communication.
• Attention to detail and initiative.
• Good customer service skills coupled with an ability to handle difficult customers.
• Ability to work long hours and under pressure.
• Flexibility.
• Organizational skills.
• Excellent computer skills.

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Job description

• Our client, an Art Skills Acquisition Centre and Gallery located at Lekki, Lagos is looking for a highly organized and charismatic individual for the role of Hub Manager who will oversee all aspects of the workspace operations including a programme of ongoing events. The ideal candidate will be responsible for maintaining full occupancy of the recreational and educational creative workspaces and lounge, and maintaining stakeholder relationships to further develop opportunities for recreation and creative s activities.

Key Responsibilities:

• To support affordable creative workspace development in Lekki;
• To manage, oversee, and direct all aspects of the Hub’s operation including letting, memberships, finance, sales, marketing, and events.
• To create a collaborative environment amongst our members through events and personal introductions in line with profit objectives.
• To maintain 100% occupancy, achieve sales target goals, and manage churn.
• To ensure that workspaces are fully operational and processes are running smoothly.
• To maximize the Hub’s revenue by implementing attentive cost control measurements, using commercial flair to proactively promote all that the Hub has to offer.
• To maintain (joint) company standards and expectations.
• To be a firm but a friendly leader who sparks enthusiasm within the enterprise and creative members community.
• To help establish the Hub as both an arts/enterprise industry landmark and an active component of Lagos’ immediate environment and the local community.
• To strive to make Hub a wonderful place for all.

Qualification:

• Candidates should possess a Bachelor’s degree with 2 – 5 years work experience.

Skills & Requirements:

• Excellent interpersonal and communication skills – friendly, diplomatic and assertive when required
• Exceptional organizational and multi-tasking skills
• Pro-active in problem-solving
• Able to work under own initiative.
• A head for figures, margins, budgets, and revenue.
• Good attention to detail with an ability to see the bigger picture.
• IT Literate with a solid knowledge of PCs, MS Word, Outlook, Excel, Google Apps.

Personality:

• Team player and leadership figure
• Mentality of being a true host, with focus on client service and taking responsibility beyond direct client duty
• Strong sense of need for achievement of goals and successes
• Outgoing with a positive and proactive approach
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and empathy
• Passion for and understanding of entrepreneurial / creative communities
• Flexibility to work some evenings and weekends where required