Job Opportunities at NewGlobe

Print Production Department

• The Print Production Department is a Shared Services Department within NewGlobe’s Academics Group organizational structure. Our team of 5 is currently located in Cambridge Massachusetts USA, Nairobi Kenya and Vijayawada India. Production is responsible for managing the rollout of all of NewGlobe’s print products for all NewGlobe territories.
• It is our mission to manage the procurement of all print product within NewGlobe organization and coordinate the purchase of all materials associated with academic product which includes direct market materials and manipulatives.
• It is our responsibility to monitor the print development process and then to deliver product on time, under budget. We are a team consisting of copyediting, graphic designers and print procurement managers. Our department director has 45+ years of experience in publishing, design, production, and printing.
• The bulk of our materials are textbooks and exams although we produce many other course materials. Our Instructional Design team, located in Cambridge Massachusetts, and Hyderabad India, develops these materials. We work closely with Design, Production and Instructional Design to assist in scheduling out projects and identifying print concerns associated with design layout, graphic art, composition and proper print formatting. Once created in page format we then are responsible for the printing, kitting and final delivery of product to our various locations. Much of our work is collaborative and requires patience, an eye for detail, and an affinity for analytical thinking and problem solving.
• We also work in collaboration with other NewGlobe departments in each of our markets, such as but not limited to operations, logistics, supply chain procurement, finance and Senior Management. One of our key responsibilities is to coordinate a smooth transition or hand off from the Production team to the printer and the internal Operations team, to make sure our product arrives in our schools on time.

About the Role

• NewGlobe is looking for a Print Manager, West Africa to establish and maintain strong, cost effective print relationships with the focus of driving down internal print costs, improvement of quality and to establish efficient logistical practices for moving product throughout our West Africa locations to the NewGlobe West Africa distribution centers in all Nigeria territories and Liberia.  
• This position will be based out of Lagos, Nigeria and will report to the Shared Services Print Manager. The Print Manager, West Africa will work with the Shared Services Print Manager, Shared Services Print Director, local Print Supply Chain Officers, Production, Operations, Finance, and other colleagues on all aspects of printing, binding, kitting and the direct purchase of academic materials for West Africa and will assist with other territories as requested by Print Manager and/or Print Production Director.
• Duties to include, assist in the finalization and implementation of scale pricing models. Work closely with the Print Production Director and Print Manager in the implementation of master printer agreements, based on negotiated scale pricing across the West Africa NewGlobe locations, prepare, analyze and recommend for approval printers, publishers, and logistics companies working within approved budgets.
• Create the documentation for all print and direct purchase related materials, disseminating information to all relevant parties. Establish strong quality control over printed, bound and kitted materials working with Operations and Production. This position will be the main logistics liaison with printers, shippers, customs, and operations to improve internal practices for the movement of product across the NewGlobe West Africa locations.

What You Will Do
Printing & Learning Material Supplies Purchasing:

• Work with Shared Services Print Manager and Print Production Director to expand the printer base in West Africa but not limited to these locations. Establish printers in Nigeria who can service the market.
• Maintain relationships with existing printers and expand printer base in existing West Africa markets with a large concentration in Lagos and Edo, Nigeria. Specifically printing and shipping within Nigeria, and when appropriate India if financially feasible.
• Manage and work as the liaison to all West Africa based printers, establishing a strong, cost effective relationship.
• Assist Shared Services Print Manager and Print Production Director to establish master printer agreements where appropriate based on pricing models to cover a 2-3 year period with low costs and consistent pricing across all printers in our West Africa territories.
• Initiate, build on, and improve, relationships with printers in the various markets with the goal of printer costs savings across the West Africa markets.
• Work with Shared Services Print Manager to improve payment terms for any overseas shipments to better work in NewGlobe’s favor from an inventory and cost standpoint.
• Monitor print schedules and problem solve with production and operations print related issues at all West Africa print locations or other locations as required.
• Along with staff handle the day-to-day management of printers in West Africa ensuring budget compliance and on time product delivery.
• Train on and develop a complete understanding of the use of our Navision Financial system working closely with the Shared Services Print Manager, Finance and Navision team to develop the required skills to create Purchase Orders and process invoices.
• Work closely with Finance to ensure compliance of Procurement processes and practices.
• Communication - Responsible for effective communication with internal and external parties.
• Assure all budgets and schedules are being met for assigned product.
• Work directly with Operations and printers to ensure inventory counts are accurate and reflect delivered product
• Minute and grass root level coordination with different departments
• Work with Printers, Production and Operations teams to provide accurate and timely status updates on any active print jobs in all countries
• Act as liaison with production team in the US and printers, shippers, publishers and other company related vendors that fall under Print Production in West Africa or other assigned territories.
• Serve as local translator for teams in the US and Africa with printers as required.
• Track and process invoices for all print related vendors.
• Track budgets.

Ad-hoc Projects:

• Work with Supply Chain staff in West Africa to produce all appropriate shipping documentation required for transport across country borders as well customs in each of the West Africa territories or other territories as required
• On-board and document verification of all new vendors
• Act as liaison with shippers and Custom Agencies within West Africa to ensure delivery of product
• Assist West Africa Operations teams in QA, Inspection and other activities as and when required
• Review all training manuals covering all the basic elements of printing for future use.
• Handle assigned print related special projects.

What You Should Have

• Bachelor's Degree in Print Technology beneficial.
• 2-4 years of experience in the print industry either as a purchaser of print as a publishing procurement officer or having worked at a printer for 2-3 years in a costing and/or international customer care capacity.
• Must have at least 2-3 years of experience working on printing for the Nigeria market. Beneficial to have some experience with printing in a few of the following West Africa countries: Nigeria and Liberia, with an understanding of the laws and regulations of these West Africa countries.
• Must have 2-3 years of experience with either the preparation of Requests for Proposal (RFP) from a publisher or preparing bids in response to a print RFP for pricing from a printer.
• 2-3 years of logistics experience within the West Africa markets.
• Proficiency in English and Hausa. Additional West African language skills beneficial
• Proficiency in Microsoft Office products – specifically Excel and Word
• Knowledge of Navision or equivalent Procurement/Financial systems preferrable
• Familiarity with Adobe Creative Suite/Cloud – InDesign, illustrator, Photoshop, Adobe PDF.

You’re Also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate - The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience, and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

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Overview of the Program
People Leadership:

• Our people are at the core of what we do, and supporting a diverse workforce that spans many industries, and many cultures, while at the same time keeping everyone aligned to our mission and mandate takes focus and determination. We work at massive scale.
• We are responsible for ensuring we support each team member to succeed, aligned to business goals and constraints. We are responsible for our human capital, administration of all offices and support functions, and employee engagement.
• We are data-driven, and leverage technology to make both informed and effience decisions and work processes. We are the champions of our culture. We value continuous learning and extensive collaboration, and have strong focus on performance. We are evidence-based, outcomes driven and lead through service.

People Operations:

• People Operations manages each employee's life cycle with us, with a focus on contracting, benefits, compensation, payroll, and data-driven performance management. We are the first point of contact on most issues for our team members, ensuring our policies support and encourage a strong and effective team. 
• Working across hundreds to thousands of employees, we work at scale, with large amounts of data, leveraging technology to improve employee systems and support.

About the Role

• The Regional Director, People will lead the design, implementation, and evaluation of talent management and development programs across the Region resulting in an amazing employee experience that drives employee engagement and business results. This is a high-impact role for someone who loves challenges.
• The ideal candidate is an accomplished and collaborative leader and should have a strong track record managing organisations and people in very fast-paced environments. You are energetic, tireless, relentless, and you are comfortable dealing with people of diverse backgrounds.
• This role will ensure that Nigeria Region People goals, policies, procedures, and programs support NewGlobe’s mission and culture. The Regional Director, People will develop and implement policies and programs in coordination with the various Program People leads and with the support of the MD, Nigeria and Vice President, People. With the goal of sustaining an engaged workforce, the Regional Director, People will oversee and provide best practice guidance and consistency across all HR functional areas.
• Based in Lagos, the Regional Director, People leads a service-oriented group of People Leads and their teams across multiple programmes in Nigeria.

What You Will Do

• Lead a high performing team of People Operations and Administration staff in the Region focused on the various functional areas of HR and Administration;
• Partnering with the VP People, Group MD, Senior management team and employees of the Region to design and implement people strategies as well as employee and leadership development programs for the organization;
• Develop and facilitate the implementation of the People strategy and priorities in alignment with the corporate strategic People plan;
• Drive business success through organizational and people development strategies & programs;
• In partnership with the Programme People Leads and support of VP, People, develop and maintain a world-class employee experience through the full employee life cycle;
• Ensure all People policies and procedures comply with the legal regulations and best practices.

What You Should Have

• Bachelor's Degree in Business or other related field with top academic marks; MBA/grad degree a plus
• Relevant HR Professional Certification an added advantage
• Minimum of ten years of significant leadership experiences and proven experience in a senior HR role.
• Demonstrated ability to translate business strategies into critical talent & workforce strategies/initiatives
• Ability to lead & drive organizational change initiatives from assessment through implementation
• Excellence at project management, particularly with respect to organization, prioritization, and time management and ability to manage and participate in multiple projects at once
• Strong strategic and analytical thinker, with ability to use metrics and analytics.
• Ability to innovate and challenge current norms to drive change in the organization
• Knowledge of local labour laws and global best practices.
• Self-starter; highly driven individual that will take ownership from the get-go and proactively look for improvement
• Strong leadership skills and demonstrated ability to work with a very diverse workforce

You’re Also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience, and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

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About the Role

• As the Programme Manager, you will be responsible for parent and community engagement. You will work to positively influence the touchpoints between schools, parents and surrounding communities.
• You will work with the Shared Services, Schools to design programming that leads to strong engagement with, understanding of, and support for our academic and school programming. You will work with government partners and members of the Schools team to ensure strong implementation and measure the success of all parent and community engagement programming.
• The Schools team is laser focused on outcomes, inherently collaborative in nature, loves fostering leadership in others, is unwaveringly committed to ensuring a quality education for our pupils, and is excited about creating incredible learning interventions that drive positive behavior and mindset change in adults.
• You will flourish on this team if you are: a team player, hyper-focused on results, flexible in a dynamic environment, and have fun while working hard.

What You Will Do

• General Duties:
  • Build strong parent and community buy-in with the government's parent engagement team, by supporting the design and guiding the execution of parent and community engagement programs. This includes:
    • Collaborating with government partners on program ideas to be executed in line with building community buy-in
    • Creating templates for government partners to use in their implementation
    • Providing guidance for government partners on execution
    • Helping measure impact/success of programming
    • Assist in the on-going professional development of the Schools team, school leaders and teachers to support programming as needed.
• Launch Events:
  • Support the government's parent engagement team by creating an effective launch strategy focused on building programme strength through enrollment and community support
  • Work with the government’s parent engagement team to monitor launch programs, including outreach, events and celebrations
  • Support the government with tools to ensure effective and organized launch events
  • Ensure school leaders and teachers are thoroughly trained and prepared to host effective and well-attended Grand Opening Ceremonies and Back to School events
  • Attend and observe Grand Opening Ceremonies and Back to School events
  • Conduct thorough evaluation of each Grand Opening Ceremony and Back to School event, and share best practices and strategies for improvement to government partners
• Open Day and Parent Teacher Conferences:
  • Support the government's parent engagement team by providing an engaging and structured day that facilitates clear communication from teachers to parents on the academic and developmental progress of pupils
  • Work with the government’s parent engagement team to monitor Open Day preparations, ensuring all participants are following set timelines and schedules
  • Support the government with tools to ensure high parent attendance at Open Days by preparing effective communication strategies and monitoring implementation
  • Work with the Shared Services team to ensure the production and delivery of a high quality Report Book for all pupils
  • Ensure school leaders and teachers are thoroughly trained and prepared to host an effective and well-attended Open Day and parent teacher conferences through the support of their Supervisors
  • Attend and observe Open Days and parent teacher conferences
  • Conduct thorough evaluation of each Open Day, and share best practices and strategies for improvement to government partners.
• Parent Groups:
  • Support the government’s parent engagement team on ensuring that every school has an active Parent Group, and ensuring that all Parent Groups engaged through an organized series of meetings, agendas and digital platforms for communication as needed
  • Attend and observe parent group meetings, reporting best practices and strategies for improvement to government partners
  • Ensure school leaders are trained on communicating and engaging with Parent Groups, and supported by their Supervisors as needed.
• Co-Curricular Programme:
  • Support the government’s parent engagement team on ensuring that every school has an active Co-Curricular programme
  • Work with the Shared Services Schools and Academics teams to provide all teachers with resources to lead their pupils in co-curricular activities that help promote 21st century skills and social emotional development
  • Ensure school leaders and teachers are thoroughly trained in the successful execution of co-curricular programming, and supported by their Supervisors
  • Monitor co-curricular programme through in-person observations, interviews, surveys and parent focus groups to ensure programme satisfaction
  • Gather and share success stories with government stakeholders and public relations team
  • Research and maintain database of local and regional competitions, events and showcases
  • Organize participation in and attend local competitions and events.
• Other duties as assigned.

What You Should Have

• A Bachelor's Degree in Social Sciences, Community Development, Business Management or in other relevant field
• At least 5 years relevant experience, including extensive experience in stakeholder or government relations, operations, programme management, managing field teams
• Prior experience working within a fast-paced, metric driven sales organisation; start up or high-growth company experience preferred
• Experience planning events; interacting with major stakeholders; community, business and government partners

You’re Also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience, and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

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Talent Acquisition

• Talent Acquisition is responsible for bringing together purpose-driven, inspirational talent from diverse backgrounds to ensure we have the right team to deliver on our goals.
• We are proactive and data-driven problem solvers, and actively work as ambassadors for our work, sharing our successes, and inviting selected leaders to join our teams. To deliver on the promise of empowering teachers to succeed, and supporting all children to learn, the work all our teams do is all encompassing.
• We need team members who are ready to challenge their minds and hearts each day. We need bright minds who want to be part of building a new globe, a more equitable globe, to join us.
• We are rigourous in our section and evaluation processes, and then own a very warm welcome to those who join us, ensuring successful onboarding. We deliver excellence in candidate and new employee experience throughout this process. We pride ourselves on seeing the team members we bring build long-lasting and successful careers with us.

About the Role

• This role will oversee all hiring across various programmes within our Nigeria region; designing and executing Talent Acquisition strategies for hiring across all areas within the group. With a dual reporting line directly into our VP, Talent Acquisition and Group MD, Nigeria, this role requires the ability to develop and oversee a regional talent network that can keep pace with NewGlobe’s tremendous growth across the region, and build a strong employer brand that will attract the best and brightest.
• As the Regional Director, Talent Acquisition (Nigeria), you are a critical leadership member of both the Nigeria region and the global Talent Acquisition group.
• You will manage all Group Nigeria (current and future) Talent Acquisition Managers - as well our hiring systems, processes and solutions for the group’s hiring.
• You will have the opportunity to join and shape a fast-scaling global organisation, playing key functional oversight of hiring across levels within programmes in Nigeria, which are both Government partnerships and our own Community Schools (Bridge), as well as take the lead on hiring for executive roles within the region.
• You’re an extremely effective communicator, both written and verbal, and are energized by interacting with people, building relationships, and networking. These things come naturally to you and are what you crave in your working life.
• A keen sense of ownership, speedy execution, and scrappiness is a must. The ideal candidate will have a strong ability to multi-task and take ownership of the current talent acquisition process from the get-go.
• You must be comfortable evaluating processes and creating new ones, thriving in idea generation and execution.
• You will be able to thrive as a hands-on and dynamic and talent acquisition leader, capable of thinking strategically, building talent networks, and overseeing hiring for a high-growth region.

What You Will Do

• Mentor, coach and lead a team of talent acquisition managers located across Nigeria; advancing their capability to attract, pipeline, engage and assess candidates more effectively, bringing in and nurturing the strongest talent possible, not just recruit.
• Carry out executive searches and headhunt for key leadership positions in Nigeria.
• Design and implement the group’s hiring strategy - around sourcing and hiring practices, talent attraction, employer branding, outreach and partnership programs and internships.
• Review current processes objectively, and relentlessly focus on iteration - across quality of hire, time to hire and experience.
• As both Group Nigeria and (global) Talent Acquisition leadership, contribute and lead in broader initiatives across NewGlobe - including partnering Group Nigeria leadership around key initiatives and growth across our various Nigerian programmes.
• Collaborate with Talent leadership across various Shared Service and global projects - across candidate experience, employer branding, talent analytics and other initiatives.
• Guide senior stakeholders and hiring groups by providing valuable insight and hiring and employment data.
• Champion best practices of talent acquisition, embody these and oversee the same across our Talent Acquisition team in Nigeria, across a very high level usage of systems, processes and hiring quality.
• Instill an experience focused approach; coach and mentor a team on meticulous candidate and stakeholder management, delivering rich experiences internally and externally.

What You Should Have

• Bachelor's Degree with superior academic performance.
• 5+ years within Talent Acquisition, with 2 years+ being with a recruiting leadership capacity.
• Prior experience within a fast-paced, metric driven Talent Acquisition organization (in-house / corporate or agency), as well as in designing and implementing talent acquisition solutions encompassing talent attraction and outreach programmes to build for longer-term talent pipeline.
• Extensive headhunting / direct recruitment experience, particularly with building diverse teams.
• Curiosity, grit and a relentless spirit to uncover talent across our Nigeria region.
• We particularly value experience in extreme growth situations.
• Experience with establishing and maintaining C-level relationships, internally and externally, demonstrating the ability to work effectively across internal and external organizations.

You’re Also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience, and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

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About the Role

• As Programme Manager of Schools (Design), you will play an important role in bringing the vision, strategy, goals for school management to fruition through your observing and developing insights about the systems and tools necessary to enact those goals.
• Our team focuses on making every school under our management more consistently effective, primarily through introducing robust structure and process. Your overarching goal is to raise the performance of all schools across all New Globe territories, as measured by student performance, and parent, student, and government satisfaction.
• You will be responsible for observing and developing systems, tools and structures to improve the day-to-day management and support experience for thousands of school leaders across the globe.
• You will also support in designing the suite of products that visually reinforce our core values and systems in order to create a school culture that is vibrant, professional, safe, and focused on learning, leading to large achievement gains and parent, government satisfaction.
• The Programme Manager, Schools (Design) reports to the Director, School Management.

What You Will Do

• Support the Director of School Management in elite design work. This includes:
  • Piloting, iterating and launching systems, tools and structures to improve the day-to-day management and support experience for thousands of school leaders across the globe.
  • Designing the arc of visual, auditory and experiential touchpoints that reinforce school culture and cultivate a productive, safe, joyful learning environment.
• Research school management tools that need development, for example:
  • Finding examples of school culture guidelines for things like: behavior and consequence systems, motivational posters, professional development incentives. Learning from other high performing schools and recommending a way forward in developing our own school culture guidelines.
  • Compiling the status quo events in a territory to develop a school calendar that helps set up school leaders for success on implementing annual school events, logistics involved in sitting for government-proctored national exams, regulatory processes, or any other efforts that support the school’s overall academic success, strength and sustainability
• Observe school management tools in action:
  • School Leader Weekly Planner
  • Supervisor School Visit Survey
  • Regional Manager School Visits Roster
  • Troubleshooting key performance indicators
• Develop clear and highly relevant insights about what needs improvement, why and what to do next to work towards it:
  • Support on planning and communication for the rollout of any change or improvement to school culture or systems. A roll out involves small scale piloting and iteration before larger scale implementation and change management (which may involve different territories, departments or Groups).
  • Collaborate with the Learning Innovation team to request small scale pilots, providing detailed instructions, timelines and capacity estimates in clear and concise writing.
  • Collaborate with the Regional Schools Director and Leadership and Development team to build the capacity of Regional Managers and Supervisors, school leaders and teachers in succeeding with the help of their daily schedule, coaching or other tools
• Other duties as assigned.

You Should Have

• Bachelor's Degree or Master's Degree
• Demonstrated ability to create clarity and an eye for good design. (Whether in the form of emails, observation forms or posters - you don’t need clarity handed to you. You create it. You don’t need optimal designs handed to you - you can look at something messy and clean it up.)
• Experience working at a school with a track record for strong school management, culture and learning outcomes.
• Demonstrated depth of knowledge about and engaged experiences with the components of school management:
  • Attendance
  • Operations
  • Instruction
  • Learning Outcomes
  • Enrollment Outcomes
• Record of success in leading adults; prior experience with direct management and ensuring key performance indicators are achieved and deliverables are submitted on time.
• Strong belief that individuals thrive and succeed under structure; that we’re not taking away autonomy but setting individuals up to succeed
• Strong organizational skills and follow-through
• Demonstrated resourcefulness in problem-solving
• Excellent organization and planning skills, with strong attention to detail
• Ability to take feedback positively and turn it into quick improvement
• Ability to work independently, collaboratively, and/or under the direction of senior management, as needed
• Flexible and able to multi-task coupled with the ability to set priorities and follow through with results
• A combination of confidence and humility.

You’re Also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience, and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

go to method of application »

Measurement & Evaluation

• The Measurement & Evaluation team for NewGlobe collaborates across departments to help leaders assess the quality of teaching and learning. We work to answer the core questions of “How well are we doing?” and “Are we getting better?”.  We blend quantitative analyses with qualitative field work to measure what matters most, provide feedback to NewGlobe school leaders and managers, assess our impact on student learning, and communicate the results to various internal and external audiences.
• At the heart of our work is comparative analysis. We compare student learning at NewGlobe across time and place. In all of our locations, we examine how much faster NewGlobe students learn than their peers in similar schools. We examine how student performance today compares to student performance yesterday. We examine sub-groups of students to advance equity. We examine variability across our schools to determine which characteristics matter most to student learning. We help NewGlobe managers assess the impact of the changes they have made to accelerate learning.
• We take pride in providing rigorous measurement, study design, and analysis. We also take pride in our ability to communicate clearly in words, tables, and data visualizations. We intend our work to make a difference in how NewGlobe managers and our government partners think and act. We judge our own work accordingly.

About the Role

• We are seeking a full-time M&E Director to lead this team, someone eager to share their expertise and build upon a tradition of evaluation excellence at NewGlobe.
• The M&E Regional Director will lead a team of analysts who conduct studies on multiple aspects of NewGlobe’s operational and instructional performance. The data and analysis function at NewGlobe is expanding rapidly as we serve students in more schools and countries. The M&E Regional Director will report jointly to the Managing Directors and NewGlobe’s Chief Impact Officer.
• The M&E Regional Director’s primary responsibility is to co-design, conduct, and deliver an annual evaluation report. This report will estimate the impact of the NewGlobe program on teaching and learning.
• The M&E Regional Director’s responsibilities also include supporting the growth of our analysts as they work to develop and refine data collection tools, protocols, and visualizations. We view data and analytics as core to our ability to learn as an organization. In our effort to impact teaching and learning, we need to deliver high quality data to all NewGlobe decision makers. The M&E Regional Director will support all aspects of the analysts work, from technical review to project management to professional development to stakeholder concerns. In short, the director builds capacity among M&E staff, and in so doing, equips them to support NewGlobe’s improvement.
• The M&E Regional Director must also be able to effectively work with people from diverse backgrounds, display significant emotional intelligence, and create a sense of calm in an often fast-moving environment.  

What You Will Do

• Direct the Execution of Research Studies. The M&E Regional Director will work closely with the M&E team and the M&E Vice President to design and execute research studies. These responsibilities include, but are not limited to, ensuring reliable data collection, preparing and analyzing the data files, data visualization, writing and other modes of communications to disseminate the findings.
• Direct M&E Analyst Personnel. The M&E Regional Director will direct and coordinate M&E analyst personnel, instructing them on reporting priorities and providing oversight during report production. The M&E Regional Director will support team members to ensure that they are correctly utilizing proper research methods and statistical models.
• Develop plans and manage projects. This includes developing a work breakdown structure, creating a timeline, liaising with other departments to get the support you need, managing and motivating short-term staff members, figuring out how to get things done when things don’t go as planned, getting the data you need and getting it right, conducting analyses, framing the results, and answering any and all questions about your work.
• Establish Data Reporting Protocols. The M&E Regional Director is responsible to establish and enact data reporting protocols to ensure timely communications to relevant NewGlobe Managers. The M&E Director will monitor current reporting targets and deliverables to ensure timely reporting.
• Maintain Close Relationships with Quality Assurance Director and other key data owners across NewGlobe. The M&E Regional Director will work closely with the QA Director to access and report quality assurance data.
• Accommodate requests for quick analyses. Time-sensitive questions may come from NewGlobe’s VPs and C-Level Executives, and usually take anywhere from a few hours to a few days.  Oftentimes, you will need to direct your staff to use their best judgment in the face of imperfect data.
• Identify Opportunities to Enhance Effectiveness and Efficiency. The M&E Regional Director supports NewGlobe’s ability to deliver a world class education by helping NewGlobe managers use information for improvement. With limited resources, it is essential that the M&E Director prioritize high potential research and build efficiencies that strengthen the research.

What You Should Have

• An advanced Degree in a relevant academic discipline, such as Economics, Policy, or Statistics.
• Strong experience using quantitative methods – At least 5 years of experience using quantitative methods in an academic or applied setting, such as being an analyst, research assistant, data manager, or consultant.
• Analytical skills – A high level of proficiency with Excel Stata, SAS, or R.  Python or Power BI is a plus.  You've done a fair share of data cleaning, manipulation, and analysis. A recognition that when it comes to data, 70% is data prep and 30% is design, analytics, and visualization.
• Team management experience– to direct, mentor, and oversee members of the M&E team, you should possess effective leadership, coordination, and motivation skills
• Organization skills –to successfully direct and oversee all quality assurance procedures and coordinate production processes you should have strong organization skills
• Communication skills – to provide reports to production managers and business leaders to influence decision-making you will need effective verbal and written communication skills
• Technical skills – to develop, refine, and troubleshoot data collection and reporting tools.
• Passion – for Bridge’s mission.
• Bonus – experience in extreme growth situations and dealing with ambiguity and complexity; worked/studied in a developing country, worked in a no-excuses charter school in high-poverty areas in the U.S., and/or experience implementing data collection projects, particularly for impact evaluations.

You’re Also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience, and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.