Programme Manager, Parent & Community Engagement at NewGlobe

About the Role

• As the Programme Manager, you will be responsible for parent and community engagement. You will work to positively influence the touchpoints between schools, parents and surrounding communities.
• You will work with the Shared Services, Schools to design programming that leads to strong engagement with, understanding of, and support for our academic and school programming. You will work with government partners and members of the Schools team to ensure strong implementation and measure the success of all parent and community engagement programming.
• The Schools team is laser focused on outcomes, inherently collaborative in nature, loves fostering leadership in others, is unwaveringly committed to ensuring a quality education for our pupils, and is excited about creating incredible learning interventions that drive positive behavior and mindset change in adults.
• You will flourish on this team if you are: a team player, hyper-focused on results, flexible in a dynamic environment, and have fun while working hard.

What You Will Do

• General Duties:
  • Build strong parent and community buy-in with the government's parent engagement team, by supporting the design and guiding the execution of parent and community engagement programs. This includes:
    • Collaborating with government partners on program ideas to be executed in line with building community buy-in
    • Creating templates for government partners to use in their implementation
    • Providing guidance for government partners on execution
    • Helping measure impact/success of programming
    • Assist in the on-going professional development of the Schools team, school leaders and teachers to support programming as needed.
• Launch Events:
  • Support the government's parent engagement team by creating an effective launch strategy focused on building programme strength through enrollment and community support
  • Work with the government’s parent engagement team to monitor launch programs, including outreach, events and celebrations
  • Support the government with tools to ensure effective and organized launch events
  • Ensure school leaders and teachers are thoroughly trained and prepared to host effective and well-attended Grand Opening Ceremonies and Back to School events
  • Attend and observe Grand Opening Ceremonies and Back to School events
  • Conduct thorough evaluation of each Grand Opening Ceremony and Back to School event, and share best practices and strategies for improvement to government partners
• Open Day and Parent Teacher Conferences:
  • Support the government's parent engagement team by providing an engaging and structured day that facilitates clear communication from teachers to parents on the academic and developmental progress of pupils
  • Work with the government’s parent engagement team to monitor Open Day preparations, ensuring all participants are following set timelines and schedules
  • Support the government with tools to ensure high parent attendance at Open Days by preparing effective communication strategies and monitoring implementation
  • Work with the Shared Services team to ensure the production and delivery of a high quality Report Book for all pupils
  • Ensure school leaders and teachers are thoroughly trained and prepared to host an effective and well-attended Open Day and parent teacher conferences through the support of their Supervisors
  • Attend and observe Open Days and parent teacher conferences
  • Conduct thorough evaluation of each Open Day, and share best practices and strategies for improvement to government partners.
• Parent Groups:
  • Support the government’s parent engagement team on ensuring that every school has an active Parent Group, and ensuring that all Parent Groups engaged through an organized series of meetings, agendas and digital platforms for communication as needed
  • Attend and observe parent group meetings, reporting best practices and strategies for improvement to government partners
  • Ensure school leaders are trained on communicating and engaging with Parent Groups, and supported by their Supervisors as needed.
• Co-Curricular Programme:
  • Support the government’s parent engagement team on ensuring that every school has an active Co-Curricular programme
  • Work with the Shared Services Schools and Academics teams to provide all teachers with resources to lead their pupils in co-curricular activities that help promote 21st century skills and social emotional development
  • Ensure school leaders and teachers are thoroughly trained in the successful execution of co-curricular programming, and supported by their Supervisors
  • Monitor co-curricular programme through in-person observations, interviews, surveys and parent focus groups to ensure programme satisfaction
  • Gather and share success stories with government stakeholders and public relations team
  • Research and maintain database of local and regional competitions, events and showcases
  • Organize participation in and attend local competitions and events.
• Other duties as assigned.

What You Should Have

• A Bachelor's Degree in Social Sciences, Community Development, Business Management or in other relevant field
• At least 5 years relevant experience, including extensive experience in stakeholder or government relations, operations, programme management, managing field teams
• Prior experience working within a fast-paced, metric driven sales organisation; start up or high-growth company experience preferred
• Experience planning events; interacting with major stakeholders; community, business and government partners

You’re Also:

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience, and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.