Jobs at FairMoney

As an Operational Risk Analyst you will assist with the management and oversight of operational risk within the Bank by the execution and adoption of the Operational Risk Management Framework (ORMF), which includes risk identification, assessment, management, monitoring and reporting of risks, with particular focus on Risk and Control Assessments, risk event management, Control Assurance Testing and MI reporting. To ensure that processes, systems, and procedures are in place to minimize the impact of potential risks and maintain compliance with regulatory standards.

Key Responsibilities:

• Perform risk assessments and maintain an up-to-date risk register.
• Conduct and document Control Assurance Testing (CAT) aligned with RCSAs and risk events.
• Coordinate, monitor, and report on the Bank’s framework of Key Risk Indicators (KRIs).
• Collaborate with stakeholders on operational risk issues (e.g., Vendor Risk Management, Compliance, Information Security).
• Support the first line of defense in preparing and documenting their Risk Control and Self-Assessments (RCSAs) across all Bank areas.
• Assist the first line of defense in investigating Risk Events and preparing detailed reports.
• Maintain and update the Bank’s Model Inventory.
• Conduct risk reviews and assessments for Business Requirements Documents (BRDs) in project management.
• Manage and update the risk event and risk issues logs, monitor progress, and escalate as necessary.
• Prepare and deliver operational risk reports to Management.
• Document risk management processes and ensure records are current and accurate.
• Update and maintain the Risk and Controls Matrix in connection with the RCSA process.
• Embed the operational risk framework across business areas and promote a strong risk and control culture through knowledge sharing and awareness programs.
• Track and influence the progress of action plans aimed at improving the risk and control environment, based on risk events, issues, audits, RCSAs, and regulatory inspections.
• Foster a culture of operational risk awareness throughout the Bank, aligning with evolving regulatory requirements, embedding the three lines of defense model, and enhancing governance and reporting.
• Provide expert advice, guidance, and training to business lines to enable effective risk management and compliance with regulatory obligations.
• Escalate complex risk issues to Management when necessary.

Requirements

• Bachelor’s degree in finance, Business Administration, Risk Management, or a related field.
• A minimum of 3 years of experience in Operational Risk analysis, financial analysis, or a similar role within banking, financial services, or corporate finance.
• Risk certifications, MBA, etc will be an added advantage.
• Proficiency in financial analysis software, risk modelling tools, Excel, SQL, reasonable experience with BI tools like Tableau, PowerBI, or similar.
• Strong quantitative analysis experience
• Strong attention to detail and ability to notice discrepancies in data
• Impeccable understanding of financial statements, ratios, and concepts
• Strong communication skills

Skills and Competencies:

• Strong analytical, critical thinking and problem-solving abilities.
• Knowledge of operational risk framework implementation, regulatory guidelines, and best practices (Basel Standards, etc).
• Proficiency in Microsoft Office Suite and risk measurement tools.
• Attention to detail and Risk Analysis and mitigation.
• Excellent communication and interpersonal skills.
• Teamwork and stakeholder collaboration.

go to method of application »

At FairMoney, we’re on a mission to revolutionize financial services in Africa and become the continent’s largest digital bank. We’re seeking a seasoned leader to drive the expansion of our Retail Banking division. As our Head of Retail Banking, you’ll play a pivotal role in driving user acquisition, engagement, and retention, propelling FairMoney to market leadership.

The ideal candidate will oversee the growth and profitability of retail consumer banking products (e.g., bank accounts, cards, savings, etc.). This includes developing and executing sales strategies to increase market share and working closely with our agency banking network (aggregators and agents), marketing, operations, and finance teams to ensure the success of the retail banking function.

Requirements

• Proven Track Record: Leadership experience in a consumer tech company (e.g., e-commerce, telecom). Fintech or financial services experience is a plus, especially in driving both digital and offline growth strategies.
• Strategic Thinking: A strategic mindset with the ability to formulate and execute business plans and growth strategies. P&L management experience is a strong plus.
• Analytical Skills: Strong analytical abilities, with the capacity to translate data into actionable insights.
• Proven Growth Track Record: Demonstrated success in scaling a business to market leadership, including executing annual sales and marketing plans.
• Offline Distribution Expertise: Experience in setting up and managing large offline distribution teams (500+ employees) to achieve growth objectives is essential.
• Leadership Skills: Proven ability to inspire and motivate teams to achieve ambitious goals.
• Passion for Innovation: A passion for leveraging technology to drive growth and improve customer experiences.

Key Responsibilities

• Strategic Leadership: Develop and execute a comprehensive strategy to achieve business objectives.
• Team Management: Build, lead, and inspire a high-performing team.
• Product Innovation: Collaborate with product teams to launch innovative features that enhance the user experience and drive growth.
• Data-Driven Decision-Making: Leverage data analytics to identify growth opportunities and optimize marketing campaigns.
• Cross-Functional Collaboration: Work closely with marketing, sales, and operations teams to ensure seamless execution of growth initiatives.
• Performance Optimization: Continuously monitor key performance indicators (KPIs) and implement strategies to improve acquisition, conversion rates, customer lifetime value, and other critical metrics.