Ongoing Recruitment at TrustBanc Financial Group

Are you persuasive, customer-focused, and passionate about sales and financial services? We are looking for a results-driven individual to drive customer acquisition and sales through telephone and other virtual channels.

Key Responsibilities

• Make outbound calls to prospective and existing customers to promote financial products and services.
• Follow up on leads, engage prospects, handle objections, and convert leads into customers.
• Achieve assigned sales, revenue, and customer acquisition targets.
• Respond to customer enquiries and guide prospects through loan applications and account opening.
• Maintain customer relationships, drive retention, and identify upselling opportunities.
• Track sales activities and maintain accurate customer records.

Requirements

• Bachelor’s Degree in Business Administration, Marketing, Economics, or a related discipline.
• 0–2 years’ experience in Telesales, Sales, or Customer Service.
• Excellent verbal and written communication skills.
• Strong interpersonal, listening, and problem-solving abilities.
• Proficiency in Microsoft Office and basic computer applications.
• Ability to multitask and manage time effectively.

Only candidates who meet the requirements should apply.

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Location: Apo, Abuja

KEY RESPONSIBILITIES

• Identify and generate leads from prospective SME customers.
• Engage prospective customers and promote SME loan products.
• Support customer onboarding and collect required loan documentation.
• Follow up on leads, loan applications, and prospective customers.
• Maintain accurate customer records and support the Business Development team in achieving lending targets.

REQUIREMENTS

• Bachelor’s degree in Finance, Economics, Accounting, Business Administration, or a related field.
• Minimum of Second Class Upper (2:1).
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Good organizational and time-management skills.
• Detail-oriented, proactive, and eager to learn.
• Ability to thrive in a fast-paced, target-driven environment.