Ongoing Recruitment at Residency Hotel Limited

We are looking to hire a housekeeping Supervisor to join our team. You will be responsible for excellent cleaning rooms and common areas neatness; from monitoring team members’ work to maintenance of any issues. .

Location: Ogidi, Anambra State

Job Summary

• This position is essential to lead our team of housekeeper and to ensure excellent customer service.
• Responsibilities include organizing employee shifts, training and motivating team members, and checking private and public areas for tidiness.
• To be successful in this role, you should have a good understanding of room cleaning, common areas and team management abilities.

Key Responsibilities 

• Paying detailed attention to rooms and ensuring standards at all times
• Train housekeepers on cleaning and maintenance tasks.
• Oversee staff on a daily basis.
• Check rooms and common areas, including stairways and lounge areas, for neatness.
• Schedule shifts and arrange for replacements in cases of absence.
• Establish and educate staff on cleanliness, tidiness, and hygiene standards.
• Motivate team members and resolve any issues when needed.
• Respond to customer complaints and special requests.
• Monitor and replenish cleaning materials, including floor cleaner, bleach, detergents, air fresheners, disinfectants, etc.
• Participate in emergency cleaning when need arises.
• Ensure compliance with safety and sanitation policies in all areas.
• Developing staff schedules.
• Suggest best cleaning supplies and equipment.
• Working with hotel guests who have specific housekeeping needs.
• Coordinating housekeeping needs with other departments.
• Performing cleaning tasks when staff don\'t show up for work or the team is shorthanded
• Ensuring SOPs are followed at all times
• Maintain the best hygiene standard practices in the hotel. 
• Manage laundry requirements and maintain agreed standards.
• Contribute towards the smooth running of the hotel operations. 
• Manage guests housekeeping expectations and deal with and resolve all queries.
• Quality management of hotel housekeeping.
• Allocate workloads to team members.
• Carry out periodic room & facility checks to ensure proper hygiene procedures are followed always.

Requirements

• Work experience as a housekeeping supervisor or similar role.
• Hands-on experience with cleaning and maintenance tasks for large organizations.
• Ability to use industrial cleaning equipment and products.
• Excellent organizational and team management skills.
• Stamina to handle the physical demands of the job.
• Flexibility to work various shifts, including evenings and weekends where necessary. 
• B.sc, OND, HND or its equivalent

go to method of application »

We are looking for a responsible Store Keeper to manage our inventory and Hotel operations. The ideal candidate will have a strong attention to detail, organizational skills, and the ability to maintain accurate records. This role requires physical stamina, teamwork, and a commitment to ensuring the efficient flow of goods in and out of the store.

Responsibilities:

• Receive, inspect, and verify incoming goods against purchase orders and delivery notes.
• Unpack, label, and store incoming goods in designated locations.
• Maintain accurate records of inventory levels, stock movements, and transactions using inventory management software.
• Monitor stock levels and reorder supplies as needed to maintain optimal inventory levels.
• Pick, pack, and prepare orders for delivery to customers and departments.
• Coordinate with suppliers and logistics providers to ensure timely delivery of goods.
• Conduct regular stock counts and reconcile discrepancies between physical stock and system records.
• Ensure compliance with health and safety regulations and store procedures.
• Keep the store areas clean, organized, and free from hazards.
• Assist with other hotel tasks and duties as assigned.

Requirements and Qualifications:

• High school diploma or equivalent.
• Proven experience as a Store Keeper, Store Clerk, or similar role.
• Familiarity with inventory management software and systems.
• Strong attention to detail and accuracy in record-keeping.
• Physical stamina and ability to lift and move heavy objects.
• Excellent organizational and time management skills.
• Team player with the ability to work independently.
• Good communication and interpersonal abilities.
• Knowledge of store keeping operations and procedures.

Skills Required:

• Inventory management
• Record-keeping
• Order picking and packing
• Supplier coordination
• Health and safety compliance
• Organization
• Time management
• Communication
• Teamwork