Ongoing Recruitment at ExC Pharmacy

Job Summary

Driving Innovation and strategies for sales growth in retail pharmacy

Responsibilities

• Provides pharmaceutical care through a thorough review of prescriptions as well as through patient counseling for maximum benefits
• Organize the pharmacy in an efficient manner for easy identification of drugs and sundries
• Maintain full control over inventory movement to prevent  product deterioration and expiry
• Drive the marketing and sale of services like  rapid health checks
• Drive innovation and  keep the company abreast of recent trends in the Health Sector
• Achieve overall revenue growth, category growth and drive branch profitability.
• Keep abreast of advancements in medicine by attending conferences and seminars and collaborating with other healthcare professionals.
• Comply with all applicable legal rules, regulations and procedures.

Requirements:

• Degree in Pharmacy
• A minimum of 2 years’ experience in a similar role
• Must have completed or is currently undergoing the mandatory NYSC programme
• The ideal candidate should be resident around Magodo, Ogba, Berger Ojodu, OPIC and environs
•  Accommodation (for those living outside Lagos State)
• In-depth knowledge of MS Office and Pharmacy information systems
• Excellent Communication skills
• Integrity and compassion
• Valid license to practice the profession

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Focuses on increasing brand awareness through the effective use of social media outlets and drive a customer service strategy aimed at increasing clients’ base as well as impact positively company’s bottom-line.

RESPONSIBILITIES

• Using social media marketing tools to create and maintain the company’s brand
• To develop social media marketing campaigns
• Interacting with customers and other stakeholders via the company’s social media accounts
• Analyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements
• Researching social media trends and informing management of changes that are relevant to the company’s marketing activities
• Listen to customers' concerns, issues and questions.
• Resolve customers' concerns and answer customers' questions to your best ability.
• Maintain a positive attitude and calmly respond to customers' complaints.

KPI

• Increase the following on the company’s social media platforms every quarter by 500 people
• Conduct a quarterly customer satisfaction survey
• First Call Resolution: Avoid customers calling back for the same issue
• Average Resolution Time: Monitor the time it takes to solve an issue
• Submit a monthly budget for the social media campaigns by the 2nd day of the month

COMPETENCIES

• Budgeting and Forecasting
• Communication: Great verbal and written communication skills are essential
• Creativity
• Research
• Technology savvy
• Persuasive Speaking Skills
• Proficiency in the use of accounting software
• Build Relationship

Requirements/Qualification:

• B.Sc./HND in any relevant course
• Minimum of 1 year in similar role
• The ideal candidate should be resident on the Island
• Onsite work schedule