Jobs at J-Six Group

Job Description

• We are recruiting to fill the position of an Office Assistant whose key responsibilites is to keep the office area organized and clean, interface between visitors and administrative Staff.

Responsibilities

• Maintaining the office common areas and equipment
• Ensuring the office area is clean and well organized at all times
• Welcoming customers and directing them to the showroom
• Attending to visitors and notifying the appropriate office of visitor’s presence
• Monitor level of office supplies and handle shortages by ordering new materials as needed
• Overseeing clerical tasks, such as sorting and delivering letters, messages and packages to the appropriate office

Requirements

• SSCE / OND with 1 year of relevant experience in an office setting, preferably in an administrative or clerical role.
• Oral and written communication skills
• The ability to Multitask and work without supervision
• Excellent interpersonal, organizational and time management skills
• Attention to details
• Good hygiene
• Basic computer skills and working knowledge of office equipment such as photocopiers and printers.

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Duties

• Oversee the general activities of all three (3) restaurant outlets i.e. coordinate all activities from quality production, sales, employee, restaurant ambience, cleanliness to hygiene.
• Monitoring daily sales and reporting across the outlets and ensuring Shift Managers execute their deliverables diligently.
• Implementing policies and processes, and ensuring compliance of same; includingfood and safety regulations
• Provide Staff with development training to maximize their skills by preparing training calendar and coordinating required trainings for both the front office and production Staff
• Resolve customer’s complaint professionally upon escalation
• Develop plans and tactics to continuously achieve and exceed daily sales target across the outlets.
• Ensure products are delivered by kitchen staff according to items ordered and company's standard
• Develop and implement methods of improving customer’s satisfaction through excellent service
• Conduct frequent checks on the production floor, inventory and front office to ensure all Staff are in compliance with regulations.
• Manage disciplinary issues and escalate to the Human Resources department as appropriate.
• Strategize on reducing wastages and cost of production
• Keep abreast of local competition and develop plans to retain customers such as handling marketing strategies and creative promotions
• Manage the implementation of local sales building programmes

Requirements

• B.Sc in Marketing / Hospitality / Business Administration or related fields.
• Must have a minimum of 5 years experience in a leadership role in the fast food sector, with a track record of achieving excellent sales figures
• Outstanding leadership skills and ability to manage disciplinary issues
• Communication and comprehensive skill is important for this role
• Ability to deescalate tense situations with customers
• Ability to delegate and follow through
• Knowledge of Microsoft Excel, and experience using-class software would be an added advantage.
• Must be flexible in terms of coordinating three (3) restaurant outlets