Job Vacancies at PPC Limited

Job Purpose

• To ensure Systems and Network objects companywide are functional
• To ensure the functionality of all Company Systems and Network Objects

Job Responsibilities
Key Result Area 1 - Systems Management & Operations:

• Manage and maintain messaging and collaborating systems (Ms Exchange and Google G-Suite)
• Maintain system and verify that peripherals are working properly.
• Identify and solve problems that arise with computer networks and systems
• Update system as soon as new version of OS and application software comes out
• Monitor computer networks and systems to identify how performance can be improved
• Maintain network and computer system security and ensure that all systems are operating correctly
• Collect data in order to evaluate the network’s or system’s performance and help make the system work better and faster.

Key Result Area 2 - Hardware & Software Management:

• Servers’ management and maintenance.
• Monitor system performance and quickly arrange repair for hardware in occasion of hardware failure.
• Install software and create a backup and recovery policy
• Install all network hardware and software and make needed upgrades and repairs
• Monitor network communication.

Key Result Area 3 - User & Vendor Management:

• Users supports and administration (setup and maintaining accounts)
• Train users on the proper use of hardware and software
• Password and identity management
• Implement the policies for the use of the computer system and network Setup security policies for users.
• Add users to a network and assign and update security permissions on the network
• Sourcing for genuine affordable consumables and ensure they are effectively utilized.
• Assist BPMO establish vendor supplies meet with the customer’s specifications.

Key Result Area 4 - Personal Development:

• Update job knowledge
• Participate in educational opportunities and read professional publications
• Maintains personal networks
• Participation and membership of professional organizations.

Key Performance Indicators
Key Result Area 1 - Systems Management & Operations KPI:

• System Maintenance
• 99.99% provision of necessary computer tools and consumables.

Key Result Area 2 - Hardware & Software Management- KPI:

• Defective servers/workstations are brought to operation within 24hrs max
• Daily backup of all the servers.

Key Result Area 3 - User & Vendor Management- KPI

• 95% of user system availability
• 97% email services availability.

Key Result Area 4 - Personal Development- KPI:

• Professional Membership and participation
• Number of training and development activities.

Job Specification

• Education: M.Sc in Computer Science
• Professional Qualification: MCSE,CCNA, ITIL
• Experience: 3 - 5 years in Network and systems Administration

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Job Responsibilities

• Plan and execute digital marketing, including SEO/SEM, database marketing, email, social media and display advertising campaigns.
• Design, build and maintain the company’s social media presence and respond to enquiries.
• Brainstorm new and creative growth strategies.
• Plan, execute, and measure A/B experiments and conversion tests.
• Collaborate with internal teams to create landing pages and optimize user experience.
• Monitor key online marketing metrics to track success and troubleshoot factors mitigating against target deliverables
• Ensure that the company’s brand identity and message is consistent.
• Edit and post content, videos, podcasts, infographics and a wide range of content via on online sites.
• Develop and manage digital marketing campaigns for viral following and engagement.
• Manage organization’s website, landing pages and blogs.
• Optimize content for the website and social networking channels such as LinkedIn, Facebook, Instagram, etc. (Solid experience building active followership on LinkedIn, Facebook and Instagram. Tiktok preferred).
• Use analytics to study patterns and leverage study results to fulfil customer requirements.
• Track the website traffic flow and provide internal reports regularly.
• Fix error in online content, arrange webinars, webcasts and other digital experiences.
• Develop periodic surveys to customers to identify customer satisfaction levels and ways to improve.
• Profile and retarget current and potential customers.
• Strategically improve and leverage on digital platforms that clients have found more convenient interacting with.

Qualifications and Person Specification

• Degree in Marketing or a related field.
• 5 - 6 years of experience in Digital Marketing in a Digital Agency.
• Excellent working knowledge of building following and engagement via organic content promotion.
• Experience working with sales team and supplying them with market intelligence that can lead to a sales call.
• Demonstrable experience leading and managing SEO/SEM, database marketing, email campaigns, social media and/or display advertising campaigns.
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate action.
• Solid knowledge of website analytics tools.
• Experience in setting up and optimizing Google Adwords campaigns.
• Working knowledge of HTML, CSS, and JavaScript development, Photoshop, and Coreldraw.
• Experience using data from Questionnaires and Survey to determine customer behavior.
• Strong analytical skills and data-driven thinking.
• Dedication to customer satisfaction and providing immediate response.
• Up-to-date with the latest trends and best practices in online marketing and measurement.