Jobs at Esetech Global Resource

Responsibilities

• Create visual concepts using computer software, to communicate ideas that inspire, inform, or captivate consumers.
• Develop the overall layout and production design for advertisements, brochures, magazines, and corporate reports
• Meet with IT manager to determine the scope of a project
• Advice on strategies to reach a particular audience
• Determine the message the design should portray
• Create images that identify a product or convey a message
• Develop graphics for product illustrations, logos, websites, and social media handles
• Select colors, images, text style, and layout
• Incorporate changes recommended
• Review designs for errors before printing or publishing them
• Working with a wide range of media, including photography
• Proofreading to produce accurate and high-quality work;
• Contributing ideas and design artwork to the overall brief;
• Demonstrating illustrative skills with rough sketches;
• Keeping abreast of emerging technologies in new media, particularly design programs such as In Design, FreeHand, Illustrator, Photoshop, 3ds Max, Acrobat, Director, Dreamweaver, and Flash; developing interactive design;
• Working as part of a team with printers, copywriters, photographers, stylists, other designers, account executives, web developers, and marketing specialists.

Requirements

• Candidates should possess an OND / HND / Bachelor's Degree with 5 - 10 years work experience.
• Ability to create good explanatory videos.

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Location: Garki, Abuja (FCT)

Job Responsibilities

• Resolve product and service problems by clarifying the customer's complaint; conversant with market currency exchange rate, chat online with customers via our website, Contribute to team effort by accomplishing related results as needed, Identify and assess customers' needs to achieve satisfaction, Build sustainable relationships of trust through open and interactive communication with customers.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution, Follow communication procedures, guidelines and policies, Greet customers and warmly and ascertain problem or reason for calling via cha.

Requirements

• Candidates should possess a Bachelor's Degree / HND qualification with 2 - 5 years work experience.

Additional Requirements:

• Proven customer support experience
• Track record of over-achieving quota
• Strong handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• Customer Service Representative Top Skills & Proficiencies:
• Proficient in the use of oral and written English
• Proficient with Excel for report
• Good internet and computer skills
• Applicant must reside within Abuja or its environs.