Fresh Jobs at LemFi (Formerly Lemonade Finance)

Job Description and Responsibilities

• Your role as motion designer is a fully remote position within Lemonade Finance’s Marketing team
• As the ideal candidate, you should have experience creating content for marketing and brand storytelling efforts.
• You will support Lemonade Finance’s marketing expansion efforts in Africa, North America and Europe.

Responsibilities Are As Follows

• Develop motion graphics and animations for marketing, editorial and brand storytelling projects
• Collaborate with designers and other team members to ensure a consistent design and branding across all materials
• Work closely with project managers to ensure projects are completed on time and within budget
• Produce short and long-form videos across digital channels (specifically Facebook, Instagram, YouTube and Twitter)
• Stay up to date with the latest design trends and technologies
• Engage external collaborators & agencies in motion design projects.
• Basic video editing tasks
• Support cross-functional teams as needed to achieve the company's goals
• Effectively communicate project progress and any issues that arise with the team and clients
• Manage multiple projects simultaneously and prioritize tasks effectively
• Continuously improve skills and knowledge through training, research, and experimentation to enhance the quality of work delivered.

Requirements

• Demonstrable skills in animation & motion design.
• Solid portfolio, showcasing your ability to create engaging videos, graphics and motion animations.
• Solid design, typography and sound design
• Compliance with the agreed brand design guidelines (colours & fonts)
• Knowledge of 3D design, compositing and animation is a plus.

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About The Role

• We're looking for Quality Engineers to contribute to the quality assessment of product deliverable and drive the automating functional tests for the LemFi's iOS and Android Consumer Apps.
• The QA role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure our app and web app runs smoothly and meets customers needs, while being cost-effective.
• If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we’d like to meet you.

What You’ll Be Doing

• You will contribute to the quality assurance efforts at LemFi by designing and implementing internal tools and automated systems.
• The candidate must be able to work closely with software engineers to drive resolution of issues.
• The environment is fast paced, and the projects evolve quickly. The candidate must be detail oriented, agile, and self-motivated.
• The ideal candidate will have experience in building complex automated systems and in building or working with continuous integration systems.

Responsibilities Are As Follows

• Screen and triage bug reports to prioritize and address issues effectively.
• Conduct thorough pre-release testing to ensure the stability and functionality of software products before they are deployed.
• Write Automated Test Scripts for our Appium Suite and conduct monitoring with our monitoring tools
• Track Bugs across their lifecycle and add to regression suite
• Contribute to the quality strategy of the products
• Work closely with engineering and product teams to define requirements and feasibility

Goals

• Minimize the number of bugs and issues that make their way into production
• Improve the customer experience by ensuring the application is reliable and performance.
• Properly automate our applications and boost test coverage overall
• Improve visibility into how Knak stacks up in terms of quality and performance

Requirements

• 5+ years of quality assessment and automation experience
• Extensive background writing mobile functional automation tests
• Excellent understanding of object-oriented programming in Java, Javascript or Ruby
• Excellent understanding of Appium Framework
• Excellent understanding of version control systems such as GitHub
• Good experience with XCode or Android Studio IDE
• Good experience with mobile native test frameworks: XCUITest or Espresso
• Good experience with continuous integration pipelines (Github Actions)
• Proficiency administering Unix-based platforms

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Job Overview

• You are a candidate who would thrive in a fintech startup environment like ours, where we readily accept individuals with a humble, yet uplifting attitude alongside a diligent sense of work ethic.
• The teams here at LemFi are passionate about their work and expertise but also lend hands-on cross-functional responsibilities to ensure the success of the company and the satisfaction of our clientele.
• The role of Senior Compliance/AML Associate, reporting to the Function Head, is a fully remote position within LemFi’s Compliance team.
• In this role, you should have an advanced demonstrated knowledge of global AML/CFT compliance program requirements and best practices with, at minimum, 4-5 years in a compliance role.
• This role will be responsible for the day-to-day supervision of an AML team, under the guidance of the Functional Head.

Responsibilities Are As Follows

• Ability to apply advanced risk-based AML/CFT/sanctions compliance knowledge when approving customer requests and actioning alerts;
• Serve as a compliance unit subject matter expert for Analysts and other LemFi employees;
• Maintain responsibility for the update and accuracy of tracking logs;
• Assist the Unit Manager and/or Team Lead in overseeing the work quality and capacity of Analysts;
• Conduct fraud and AML case investigations;
• Organise and provide compliance and operational training;
• Provide management with ongoing, insightful updates and data metrics on compliance operational tasks;
• Escalate concerns and urgent matters to Compliance Management;
• Perform enhanced due diligence on higher-risk customers and provide recommendations on the customer relationship to the Compliance Officer;
• Engage in cross-functional responsibilities and assist the Team Lead, Unit Manager and Compliance Management on an ad hoc basis where needed;
• Actively develop and maintain knowledge of AML and criminal trends, methods and typologies, and subsequently applying these to the assessment of customer identification, verification, and behavioural data to identify unusual activity;
• Manage KPI and work shift schedules for the team.

Requirements

• Minimum 4-5 years of total AML/Compliance experience;
• Comprehensive knowledge of global regulatory requirements;
• Attention to detail and exceptional organisational skills;
• Ability to thrive as part of a team and be an empowering, constructive and considerate colleague;
• Ability to take ownership of your work product and consistently deliver results in a high-case volume production environment;
• Fantastic communication skills, both verbal and written including the ability to produce high-spec PowerPoint presentations;
• Data and analytical skills, including proficiency with Microsoft Excel and the ability to perform data analysis;
• Ability to learn new technologies and systems;
• Adaptability to global operational needs and ability to work in a rapidly changing business and regulatory environment.

Desirable

• Team leader experience;
• Knowledge of the AML regulatory requirements and developments within the United States, Canada, and Nigeria;
• CAMS certification (or equivalent).

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Job Description

• We are looking for an energetic and dedicated Chinese-speaking Customer Support Representative who has a passion for delivering world-class service to customers. If you are interested in joining a fast-paced dynamic team, you will be the first point of contact for customers who want to get the most out of their service.
• This is a full-time position. Team members must be available to work (40 hours per week) on a 24-hour rotational work schedule with varying 9-hour shifts from Mondays to Sundays. This does not exclude weekends and holidays.

You Will

• Assist and troubleshoot with customers via email while maintaining the highest level of courtesy and professionalism.
• Escalate positive outcomes and issues to the team using appropriate channels and be able to work on multiple platforms at once.
• Interact with other team members to improve service quality
• Attend weekly meetings and participate actively to ensure feedback on customer experience is implemented effectively.
• Proactively spot different patterns that affect customers' experience and suggest possible changes to carry out.

Qualification

• Fluency in reading and speaking Chinese language.
• **Tertiary education in marketing, communications, business management, or a related field is preferred.
• 1+ years of professional experience working as a customer service specialist, or a similar customer support role.
• Preferred experience working in Fintech or Financial Services
• Experience using Google Apps for business, and CRM software
• Exceptional interpersonal skills, problem-solving skills, communication and collaboration skills. Ability to work unsupervised and deliver quality work across multiple tasks within required deadlines.
• This role requires the applicant to have completed tertiary institution and possession of a completion certificate.

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Job Summary

• You are a candidate who would thrive in a fintech startup environment like ours, where we readily accept individuals with a humble, yet uplifting attitude alongside a diligent sense of work ethic. The teams here at LemFi are passionate about their work and fields of expertise, but also lend hands on cross-functional responsibilities to ensure the success of the company and the satisfaction of our clientele.
• We are looking for an Android Engineer who possesses a passion for pushing mobile technologies to the limits. This Android engineer will work closely with our team of talented engineers to design and build the next generation of our mobile applications.
• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with internal and external APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Review and debug code
• Possess great leadership skills
• Document development phases and monitor systems
• Continuously discover, evaluate, and implement new technologies to maximise development efficiency.

Requirements

• Proven software development experience and Android skills development
• Strong knowledge of Android UI design principles, patterns, and best practices
• Have published at least one Android app to the Play Store
• Experience with Android SDK
• Minimum of 5 years of working experience with Kotlin for building Android applications
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle.
• Collaboration with designers and other engineers in app development.

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Job Summary

• You are a candidate who would thrive in a fintech startup environment like ours, where we readily accept individuals with a humble, yet uplifting attitude alongside a diligent sense of work ethic. The teams here at LemFi are passionate about their work and fields of expertise, but also lend hands on cross-functional responsibilities to ensure the success of the company and the satisfaction of our clientele.
• We are looking for a senior iOS developer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of our mobile applications.
• Build advanced applications and features for the iOS platform
• Collaborate with cross-functional teams to define, design, and ship new features.
• Unit-test code for robustness, including edge cases, usability, and general reliability.
• Review and debug code
• Possess great leadership skills
• Identify and fix bottlenecks, bugs and improve application performance.
• Continuously discover, evaluate, and implement new technologies to maximise development efficiency.

Requirements

• Proven working experience in software development
• Working experience in iOS development
• Minimum of 5 years developing iOS Applications
• Have published one or more iOS apps in the app store
• Familiarity with Cocoa Touch
• Working experience with Swift
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics.
• Experience with Reactive Programming and RxSwift.
• Experience working with APIs in iOS applications.
• Working knowledge of general mobile architectures, trends, and emerging technologies.
• Solid understanding of the full mobile development lifecycle

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Job Summary

The Telesales Team Lead will lead a team of Telesales agents responsible for outbound prospect and customer outreaches, to ensure conversion, transaction and retention. The role is purposed to ensure heightened productivity of the team, drive towards set targets and review processes from data insights.

• Creating powerful sales models to improve the sales funnel and ensuring monthly and yearly sales goals are reached.
• Prepare and review telesales scripts as necessary, and coach the team in prime telesales abilities.
• Managing the telesales team and assisting with/handling customer escalations.
• Relate with internal stakeholders to resolve any customer issues or transaction barriers.
• Monitoring the performance of the team and coach real-time when necessary.
• Compiling and presenting sales reports weekly.

Requirements

• Tertiary education in sales, marketing or similar fields.
• Minimum 2 years experience leading a telesales team.
• Strong managerial and sales skills.
• Effective written and verbal communication abilities.
• Ability to write and present reports accurately, and make good deductions.
• Strong organisational skills.