Fresh Jobs at Equinix Nigeria

Job Summary

• Complete knowledge and full understanding of area of specialization, principles and practices within a professional discipline. Assesses unusual circumstances and uses sophisticated analytical and problem solving techniques to identify cause. Resolves and assesses a wide range of issues in creative ways and suggests variations in approach.
• This job is the fully qualified, experienced professional, journey-level position.

Responsibilities

Technical Support

• Responsible for technical specialized repairs on mission- critical datacenter systems requiring sophisticated analytical problem solving techniques to identify cause

Reporting

• Reviews specialized contractual reports and activities

Site Maintenance

• Oversees the site maintenance and up keep of Data Center infrastructures according to Equinix global standards

Assess Adherence to Policy

• Ensures all repairs performed on all Data Center infrastructure are according to the manufacturer’s guidelines and best practices

Complexity & Problem Solving

• Aids in root cause analysis and in repair of specialized failed critical components
• Devises solutions based on limited information and precedent and adapts existing approaches to resolve issues
• Uses evaluation, judgment, and interpretation to select right course of action. Work is done independently and is reviewed at critical points

Collaboration & Interaction

• Liaises with design stakeholders on design changes
• Enhances relationships and networks with senior internal/external partners who are not familiar with the subject matter often requiring persuasion
• Adapts style to differing audiences and often advises others on difficult matters

Design

• Validates design criteria for new principal power installations (e.g. single power source)

Qualifications

• Typically requires proven years of related experience with a Bachelor’s degree; or proven years and a Master’s degree; or a PhD without experience; or equivalent work experience

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Job Summary

• Supports the Network Architecture team to translate architecture requirements into platform level configurations. Performs tests that support deployment readiness decision within a moderate scope.

Responsibilities

• Proactively identifying potential issues that could lead to network and/or service breakdown.
• Providing Level two (L2) technical support interface for all L2 technical issues from the GNOC team and others, as the case maybe.
• Drive visibility and effectively manage repeat network/service and CX issues, across board and in a timely manner.
• Lead and management of specific customer & network facing planned maintenances
• Advise the business on network & customer solution inherent risks and mitigation plan to address and prevent issues for the network and customers.
• Escalations Prioritization, in terms of handling, in accordance with the approved OLAs for service segmentation e.g. High Capacity, High Profiled, Prime, Platinum, Gold, Silver and Mercury.
• Drive and manage upward technical interactions (L3 Support, Network Planning & OEMs) in a timely manner and in ways that ensure that network and customers interests are protected
• Low level planning (i.e. upgrade, downgrade, service performance improvement etc.) of network and services in operations with the aim of improving performance and reducing Operation, Administration & Maintenance (OAM) cost.
   

Qualifications

• Proven years experience
• Bachelor's in Electrical Engineering, Electronics, Computer Engineering or related field preferred