Job Openings at First Excelsia

Job Responsibilities

• Assisting in the development and implementation of marketing strategies.
• Conducting market research to identify industry trends and opportunities.
• Contributing to the creation of content for digital and traditional marketing channels.
• Monitoring and analyzing the performance of marketing initiatives.
• Supporting social media marketing efforts and engagement activities.
• Assisting in planning and executing marketing activities such as market storms and promotional events.

Person Specification

• A recent graduate, with a minimum of First Degree from a recognized institution.

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Job Description

• Our client is seeking a dynamic Operations Manager to lead and optimize our day-to-day operations.

Job Responsibilities

• Oversee and improve operation processes to enhance efficiency and productivity.
• Collaborate with cross-functional teams to ensure seamless workflow.
• Implement strategies to meet organizational goals and objectives.
• Monitor and analyze key performance indicators to drive continuous improvement.
• Identify areas for optimization and implement innovative solutions.
• Foster a positive and collaborative work environment.
• Provide administrative support to various departments
• Process invoices, purchase orders, and other financial documents
• Answer phone calls and respond to emails in a timely and professional manner
• Maintain and update various databases and spreadsheets such as customer information, inventory records
• Perform other administrative tasks as assigned

Requirements

• Bachelor's Degree in Business Management or a related role
• Minimum of 5 years proven experience in operations management or a relevant field
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite (Word, Excel,PowerPoint)
• Detail-oriented and able to work independently with minimal supervision.

Person Specifications:

• Proven experience as an Operations Manager or similar role.
• Strong leadership and decision-making skills.
• Excellent problem-solving abilities and attention to detail.
• Effective communication and interpersonal skills.
• Ability to analyze data and make data-driven decisions.
• Proactive and results-oriented mindset.
• Familiarity with industry best practices.

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Job Description

• Our client is seeking a dynamic and results-oriented Branch Manager to lead its team in achieving exceptional growth and operational excellence.

Job responsibilities

• Lead the branch to achieve growth through client acquisition, quality disbursement, and Portfolio At Risk (PAR) reduction.
• Implement proactive strategies for operational self-sufficiency and an exceptional customer experience.
• Evaluate and make strategic decisions on branch activities, staffing, market-driven products, and lending methodology.
• Ensure compliance with current risk management and audit standards.
• Demonstrate commitment, dependability, and respect for team members, guiding them towards relationship-based success with clients.
• Support adherence to internal policies, procedures, and practices for overall branch soundness.
• Advise management on strategies for rapid branch growth and collaborate with the team.
• Efficiently manage all resources under your care for smooth branch operations.
• Develop, execute, and manage business strategies considering market opportunities, capabilities, and risk appetite.
• Take responsibility for meeting branch goals and objectives within specified timelines.
• Ensure timely reporting on marketing activities, collection, and recovery.

Person Specification

• Minimum of a First Degree in a relevant field
• 5 years of proven work experience with at least 2 years in managerial capacity preferably in Microfinance or Commercial Banking.
• Experience in developing and implementing strategic plans
• Must reside in Kaduna
• High proficiency in Hausa Language
• Proficiency in banking software will be an added advantage.