Branch Manager at First Excelsia

Job Description

• Our client is seeking a dynamic and results-oriented Branch Manager to lead its team in achieving exceptional growth and operational excellence.

Job responsibilities

• Lead the branch to achieve growth through client acquisition, quality disbursement, and Portfolio At Risk (PAR) reduction.
• Implement proactive strategies for operational self-sufficiency and an exceptional customer experience.
• Evaluate and make strategic decisions on branch activities, staffing, market-driven products, and lending methodology.
• Ensure compliance with current risk management and audit standards.
• Demonstrate commitment, dependability, and respect for team members, guiding them towards relationship-based success with clients.
• Support adherence to internal policies, procedures, and practices for overall branch soundness.
• Advise management on strategies for rapid branch growth and collaborate with the team.
• Efficiently manage all resources under your care for smooth branch operations.
• Develop, execute, and manage business strategies considering market opportunities, capabilities, and risk appetite.
• Take responsibility for meeting branch goals and objectives within specified timelines.
• Ensure timely reporting on marketing activities, collection, and recovery.

Person Specification

• Minimum of a First Degree in a relevant field
• 5 years of proven work experience with at least 2 years in managerial capacity preferably in Microfinance or Commercial Banking.
• Experience in developing and implementing strategic plans
• Must reside in Kaduna
• High proficiency in Hausa Language
• Proficiency in banking software will be an added advantage.