Jobs at Carlson Hotel

Responsibilities

• Maintenance & Repairs: Fixing sinks, showers, toilets, and pipes in guest rooms and public areas.
• Preventive Maintenance: Conducting regular checks on plumbing fixtures, water heaters, and pumps to avoid breakdowns.
• Emergency Response: Promptly addressing plumbing failures (e.g., floods, burst pipes) to minimize disruption to hotel operations.
• Drain Cleaning: Unclogging kitchen and bathroom drains to ensure proper waste removal.
• Installation: Installing new pipes, plumbing fixtures, and equipment.

Operational Duties:

• Inspections: Routinely inspecting plumbing systems for leaks, damage, and code compliance.
• System Knowledge: Monitoring water pressure, water temperatures, and sewage systems.
• Collaboration: Working with other maintenance staff to solve plumbing, HVAC, or mechanical issues.
• Documentation: Keeping records of completed work orders, maintenance logs, and materials used.

Skills and Requirements

• Candidates should possess a relevant qualifications with at least 4 years experience.
• Technical Expertise: Proficient in using plumbing tools and reading blueprints or schematics.
• Physical Stamina: Ability to perform manual labor, including bending and lifting.
• Problem-Solving: Strong troubleshooting skills for quick, effective repairs.
• Guest Focus: High-quality service mindset to manage guest complaints professionally

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Responsibilities

• Develop and implement marketing plans aligned with the hotel’s business and revenue objectives.
• Promote the hotel’s brand, services, rooms, events, and amenities across all marketing platforms.
• Ensure consistent brand messaging and visual identity in all marketing materials.
• Develop promotional packages, seasonal offers, and loyalty programs.
• Support marketing activities for conferences, weddings, banquets, and special events.
• Build and maintain relationships with corporate clients, travel agents, influencers, and media partners.
• Coordinate publicity activities, hotel events, and brand activations.

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Job Description

• Website Management & Direct Bookings: Optimizing the hotel's website for mobile devices and search engines so users can easily and securely make reservations
• Social Media & Content Strategy: Showcasing the hotel’s rooms, dining, and amenities through engaging photos, videos, and targeted campaigns across platforms like Instagram, Facebook, and TikTok.
• Online Reputation Management: Monitoring and responding to guest reviews on sites like TripAdvisor, Google, and Booking.com, etc, as these heavily influence revenue.
• Campaign Execution: Create promotional packages to boost occupancy during off-peak seasons.
• Market Analysis: Monitor competitor pricing, industry trends, and identify high-value demographics (e.g., corporate travellers, weddings, and MICE)
• Search Engine Optimization (SEO & SEM): Improving organic search rankings and managing pay-per-click (PPC) ads on platforms like Google to attract users actively searching for local accommodations.
• OTAs Management: Create more OTAs and manage the existing ones.

Qualification

• Interested candidates should possess relevant qualifications with at least 3 years experience.