Latest Vacancies mDoc

Job Description

• mDoc needs knowledgeable and dynamic problem-solvers to be part of the firm through its next stage of development.
• As Senior Manager, People, you will lead our transformation efforts across our People portfolio to design and implement mDoc Human Resource policies, practices, initiatives, programs that ensure we build and sustain a psychologically safe, growth and learning-oriented environment where staff and company thrive.
• You are a strong leader, with integrity who will be responsible for crafting and deployment of people-based policies, including tools that enable our team to effectively manage and deliver on critical milestones and work in concert with the leadership and management team to contribute to accelerating our growth.
• Since this is a digital company, you will be expected to learn and become an expert and role model in the use of technology for project management, and delivery and oversight.
• We are looking for real problem-solvers, who actively work to figure out solutions. We are looking for communicators who understand the value of communication and pushing on behalf of the company.

Responsibilities
People and General Operations:

• Lead development and implementation of people-centred strategies aligned with mDoc’s vision, mission, culture, core values, competencies and behaviours as we move towards geographical expansion and accelerated growth.
• Work closely with the leadership team to develop and monitor new organizational design systems and processes aligned with mDoc’s growth and impact plans.
• Lead, manage, and execute organization design efforts and help to create and execute a talent management strategy across business lines and help to lead change management projects. Drive all hiring, onboarding and retention efforts, end to end.
• Ensure the organizational structure for the business is deployed efficiently and effectively to optimize the startup organization
• Oversee execution of office and hub renovations to align with our people strategies.
• Identify opportunities to architect effective and dynamic organizational designs and development interventions, promoting efficiency and team engagement. Develop meaningful and diverse succession plans.
• Develop recommendations for organizational design and effectiveness to support scale
• Drive people processes aligned with geographic expansion and oversee alignment across teams working on the same mission across multiple geographies.
• Act as key contact for employee concerns and compliance related issues.
• Harness data analytics and trained capabilities to predict opportunities and proactively design solutions and programs to optimize outcomes.
• Lead employee wellness initiatives.
• Utilize data and technology to support strategy and harness measures to track team engagement, performance, and retention
• Be experienced working with diverse teams in order to build an environment that promotes equity
• Proactively support and help to drive the startup operational structures required so that mDoc is functioning optimally from a regulatory and financial perspective.
• Actively analyze business analytics to advise organizational priorities and decision-making pertaining to staffing, business development, and revenue growth
• Leverage in-house tools to facilitate KPI and performance management process amongst team
• Facilitate weekly staff meetings. Leverage Jira for meeting notes, owner assignment and timelines.
• Oversee refinement and implementation of HR policies, procedures, and guidelines. These will include topics such as health and safety, data protection, and security, onboarding, and Help to research and develop these were nonexistent
• Work to ensure that that the program staff and consultants adhere to these policies, procedures and guidelines and surface any challenges or barriers
• Help to develop recognition and rewards for staff
• Support the cultivation of the culture of lean and continuous improvement within the team, engaging them to be an active part of the company’s evolution.

Requirements

• Bachelor's Degree in Operations, HR, Management, Business, etc required
• Master's Degree preferred
• Over 7 years of experience in an HR or operations role
• Experience with technology tools for HR, Operations or Project Management
• A problem-solving way of thinking. We are looking for you to come with the ability to solve problems.
• Experience and understanding of health and healthcare
• Exceptional communication, presentation and organizational skills.
• Experience in using technology platforms for project planning.
• Comfort in working with a global team and in a startup environment.
• A recognition that mDoc is an early-stage startup so we work around the clock and are looking for you to work quickly and efficiently.
• A willingness to work super hard and problem-solve as a collective.

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Job Description

• We are looking for a candidate who has a healthcare background with product management experience.
• You will manage mDoc’s expanding oncology programs in West, East, and Southern Africa and will help to drive further expansion of our programs.
• You are intellectually curious and therefore will harness evidence to help drive our myriad cancer programs while ensuring we are generating and disseminating the evidence.
• You will work closely with the clinical leadership to refine the oncology clinical performance dashboard in concert with the data and engineering teams, product and project leads and coaches which we will use routinely to track our business development, partnership success, operational excellence, clinical/quality performance, patient engagement and experience, and financial achievements.
• Given we are a technology firm, you will use digital tools to track, predict our success as well as manage our members. A keen interest and openness to working with technology are critical.
• Business acumen is also critical because we are focused on demonstrating that we can drive measurable large-scale impact while providing affordable high-quality self-care virtual support.

Responsibilities
You will:

• Plan and design new oncology programs with a lens on generating and publishing evidence, proactively defining and monitoring progress in pursuit of measurable large-scale impact.
• Oversee a large team with an 80/20 view – the right mix of the big picture and granular oversight, supporting management and clinical teams to support the needs of members.
• Work closely with external and internal stakeholders.
• Be strategic and laser-focused on building and expanding relationships with public and private partners understanding that our belief at mDoc is that collaboration within and across sectors is the only way to amplify the impact we have on people’s lives.
• Effectively manage the P&L for the business unit with excellence in strategic planning and operational oversight.
• Build capability of the team so that data analytics are front and center of all projects and real-time data is used to foster innovation, course-correct, and ensure better service to our members.
• Work with the management and associate team to develop project plans that ensure targets, milestones and goals are appropriately planned and achieved, and systems that ensure optimal oversight.
• Collaborate with clinical, quality, product, tech, marketing, and growth teams to optimize our support.
• Conduct Gemba walks frequently to monitor the end-to-end progress of the programs by going out with community ambassadors, shadowing coaches virtually, and at the hubs
• Seek and lead the creation of new opportunities, including concept and proposal development.
• Drive dissemination of implementation experience in peer-reviewed publications and global/local scientific conferences.
• Ensure fidelity of clinical programming in our work.
• Work closely with the research team and external strategic partners to design evidence programs that help us better understand the impact of our innovative integrated self-care approach on our members.
• Support business development efforts and investment opportunities and co-lead proposal development process when needed.
• Leverage digital tools to manage the team and ensure full adoption by clinical team members
• Monitor clinical quality dashboards.
• Contribute to a data-driven culture of real-time learning, feedback, and rapid iteration.

Requirements

• The ideal candidate is a clinician with business experience and has managed teams in the past.
• MBA or Master's Degree required.
• Clinical Degree preferred in addition to the graduate-level degree.
• Management experience required. You must have had experience managing teams, and understanding how to manage and lead and work with stakeholders.
• Data analytics and comfort with data tools are required as well as technology to lead, manage and optimize our programs.
• Exceptional writing, communication, presentation, and organizational skills.
• Ability to conceptualize and execute on tight timelines, and juggle competing priorities.
• Comfort in working with a global team and in a startup environment.
• A recognition that mDoc is an early-stage startup so we are looking for you to work with an entrepreneurial mindset, quickly, efficiently, and positively.
• A willingness to work super hard and problem-solve as a collective.