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  • Posted: May 5, 2021
    Deadline: May 16, 2021
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  • WINCO FOAM Industries Limited is a wholly indigenous private limited company incorporated on March 18th 1983. The company since 1978 has been operating in Nigeria as one of the leading commercial organizations involved in so many activities including foam manufacturing and trading activities. WINCO FOAM Industries Limited is one of the largest continuous pol...
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    Customer Service Officer

    Responsibilities

    • Provide customers with company’s product information.
    • Prepare product or service reports by collecting and analyzing customer information
    • Recommend potential products or services to management by collecting customer information and analyzing customer needs
    • Identifying and assessing customers’ needs to achieve satisfaction
    • Escalating complex requests through appropriate channels
    • Following up with customers to ensure resolution
    • Keep records of customer interactions, process customer accounts and file documents.

    Requirements and Experience

    • Minimum of a B.Sc in any Social Sciences or related discipline
    • Minimum of 3 years experience as a Customer Service officer
    • Professional Certification is an added advantage.

    go to method of application »

    Operations Manager

    About the Role

    • The Role of the Operations Manager is to plan, direct and coordinate the company's operations function.
    • The individual will be responsible for improving performance, productivity, efficiency and cost effectiveness through the implementation of effective methods and strategies across all fronts in the business as a whole.

    Responsibilities

    • Lead all operational elements of Winco Foam Industries Limited, Lagos:
    • Learn how Winco Foam Lagos operations work, optimize and manage every aspect of our operations function.
    • Monitor and analyse the current system of production, check if its effective and work out a strategy for improvement if necessary.
    • Responsible for the delivery of overall operational targets.
    • Plan, schedule and review workload and manpower to ensure targets are being met.
    • Liaisewith other team members including interacting with managers of different areas of the organization.
    • Manage inventory and supply chain of products.
    • Communicate with all relevant employees to ensure delivery times are met
    • Ensures the production team has enough time to manufacture and deliver products based on the client's request
    • Create a detailed schedule based on strict deadlines
    • Create and maintain detailed manuals that document all relevant parts of the Winco foam operating model.
    • Demonstrate achievement of results e.g. business improvements, cost savings, revenue generation.
    • Ensure health and safety regulations are followed.
    • Drive Business Continuity initiatives

    Requirements and Experience

    • Bachelor's Degree in Business Administration, Engineering is required or other related discipline. (MBA and professional certification is an added advantage)
    • At least 5 years of post-graduate, full-time work experience
    • Experience managing operations, including detailed budgeting and reporting, in a manufacturing environment
    • Conversant with templates for capturing operations downtime effectiveness.
    • Experience managing and coordinating teams to deliver on a tight schedule.
    • Excellent interpersonal skills
    • Good Oral & Written communication
    • Team building and leadership skills.

    go to method of application »

    Store Keeper

    Responsibilities

    • Inventory and accounting policies' compliance - ensuring inventory and accounting policies are effectively adhered to.
    • Receive all finished products from factory into the warehouse both physically and on the inventory database by entering verified received quantities into the inventory database system.
    • Confirm physical quantities by counting and inspecting all the finished goods received.
    • Ensure that Goods Receipt postings are accurately carried out on the inventory system, within 24 hours of physical goods receipt, based on actual verified quantities received.
    • Adequate storage of all goods to prevent any form of damage.
    • Ensure the warehouse and all storage locations are properly arranged, neat and tidy.
    • Ensure that all goods issue postings are accurately done on the inventory database system within the same day of physical goods issue.
    • Perform regular cycle counts and monthly total stock count of inventory within warehouse.
    • Coordinate the handling of freight and the movement of products.

    Requirements and Experience

    • B.Sc with good warehousing knowledge, must be versatile in stock taking, stocking in and stocking out of goods.
    • Minimum of 3-5years experience as a store keeper
    • Excellent communication skills
    • Multitasking and organizational skills
    • Computer literate with excellent knowledge of Microsoft Office

    Method of Application

    Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the email

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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