Latest Vacancies at Winco Foam Limited

Responsibilities

• Provide customers with company’s product information.
• Prepare product or service reports by collecting and analyzing customer information
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Identifying and assessing customers’ needs to achieve satisfaction
• Escalating complex requests through appropriate channels
• Following up with customers to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents.

Requirements and Experience

• Minimum of a B.Sc in any Social Sciences or related discipline
• Minimum of 3 years experience as a Customer Service officer
• Professional Certification is an added advantage.

go to method of application »

About the Role

• The Role of the Operations Manager is to plan, direct and coordinate the company's operations function.
• The individual will be responsible for improving performance, productivity, efficiency and cost effectiveness through the implementation of effective methods and strategies across all fronts in the business as a whole.

Responsibilities

• Lead all operational elements of Winco Foam Industries Limited, Lagos:
• Learn how Winco Foam Lagos operations work, optimize and manage every aspect of our operations function.
• Monitor and analyse the current system of production, check if its effective and work out a strategy for improvement if necessary.
• Responsible for the delivery of overall operational targets.
• Plan, schedule and review workload and manpower to ensure targets are being met.
• Liaisewith other team members including interacting with managers of different areas of the organization.
• Manage inventory and supply chain of products.
• Communicate with all relevant employees to ensure delivery times are met
• Ensures the production team has enough time to manufacture and deliver products based on the client's request
• Create a detailed schedule based on strict deadlines
• Create and maintain detailed manuals that document all relevant parts of the Winco foam operating model.
• Demonstrate achievement of results e.g. business improvements, cost savings, revenue generation.
• Ensure health and safety regulations are followed.
• Drive Business Continuity initiatives

Requirements and Experience

• Bachelor's Degree in Business Administration, Engineering is required or other related discipline. (MBA and professional certification is an added advantage)
• At least 5 years of post-graduate, full-time work experience
• Experience managing operations, including detailed budgeting and reporting, in a manufacturing environment
• Conversant with templates for capturing operations downtime effectiveness.
• Experience managing and coordinating teams to deliver on a tight schedule.
• Excellent interpersonal skills
• Good Oral & Written communication
• Team building and leadership skills.

go to method of application »

Responsibilities

• Inventory and accounting policies' compliance - ensuring inventory and accounting policies are effectively adhered to.
• Receive all finished products from factory into the warehouse both physically and on the inventory database by entering verified received quantities into the inventory database system.
• Confirm physical quantities by counting and inspecting all the finished goods received.
• Ensure that Goods Receipt postings are accurately carried out on the inventory system, within 24 hours of physical goods receipt, based on actual verified quantities received.
• Adequate storage of all goods to prevent any form of damage.
• Ensure the warehouse and all storage locations are properly arranged, neat and tidy.
• Ensure that all goods issue postings are accurately done on the inventory database system within the same day of physical goods issue.
• Perform regular cycle counts and monthly total stock count of inventory within warehouse.
• Coordinate the handling of freight and the movement of products.

Requirements and Experience

• B.Sc with good warehousing knowledge, must be versatile in stock taking, stocking in and stocking out of goods.
• Minimum of 3-5years experience as a store keeper
• Excellent communication skills
• Multitasking and organizational skills
• Computer literate with excellent knowledge of Microsoft Office