Latest Vacancies at Terre des hommes (TDH)

General job description:

• The Monitoring, Evaluation, Accountability and Learning (MEAL) Supervisor, under the supervision of the MEAL manager provides methodological and technical support to teams to ensure the quality of MEAL tools in projects and programmes, working within the framework established by the MEAL department/organisation, also as the MEAL Supervisor with previous experience in CFRM will supervise the CFRM Officer by ensuring a Structural and clear feedback/complains channels are maintained, and complaints channelled internally to the appropriate department
• As the MEAL Supervisor will also ensures that MEAL approaches, methods, tools are relevant and consistent across Tdh programs and partner organizations. Helps plan and implement activities requiring specific MEAL expertise. The Supervisor will help to develop a dynamic approach to MEAL inside and outside Tdh (as part of regional partnerships, networks, centres of expertise, working groups, etc.). Ensures MEAL is an integral part of the program department, and the MEAL department plays a support role for the program department. Support to develop, especially for the program department, an institutional culture that encourages critical thinking, collective learning, and teamwork, as part of the organization's focus on quality and accountability. The MEAL Supervisor will also plays an important role in improving information management and data quality, and in strengthening knowledge sharing.
• In the capacity of MEAL Supervisor, will ensure that data trends and analyses can be extracted from the information entered into the system. Will also ensure data is gathered to report in monthly 5Ws, shared with the appropriate sector that ensures high-quality information management of target beneficiaries in the project. Will also support the Design, Monitoring, Evaluation and Learning Team as required.

Main responsibilities:

General

• Support the MEAL manager in developing and implementing monitoring plans that are consistent with the organization's orientations for projects.
• Support the MEAL Manager in implementing an appropriate and effective MEAL system that, where possible, brings together project and program partners during the monitoring.
• plan design phase and during the sharing and using of data.
• Help establish MEAL budgets by encouraging the optimal allocation of available resources (including financial, logistical, technical, and human resources) for MEAL.
• Support the MEAL Manager in implementing an appropriate and effective MEAL system that, where possible, brings together project and program partners during the monitoring.
• plan the design phase and the sharing and using of data.
• Ensures ethical principles related to MEAL are respected, especially those concerning gender equality, fairness, and "do no harm". Protects confidential data, applies the principles of informed consent, and protects children during the collection, processing, analysis, and use of MEAL data.
• Support to establish, implement and monitor the beneficiary Complaints Feedback and Response Mechanism (CFRM) for the program in line with Tdh standard beneficiary CFRM procedures.
• Prepare and submit field visits or monitoring reports.

Technical support

• Apply basic MEAL concepts to protection (child protection), WASH, maternal and child nutrition intervention programs
• Design and use monitoring and evaluation frameworks for the above-stated programs.
• Support the regular project reviews by presenting the first draft of MEAL data and findings to continuously improve program performance
• Support in describing measurement challenges in monitoring and evaluating program activity.
• Supporting The MEAL Manager in providing technical support during the design of monitoring tools and the collection and analysis of data, working with the Information Management and program teams.
• Contribute to organizational learning and best practices through supporting specific analysis, lessons learned, and reports;
• Support the MEAL Manager to prepare and organize routine monitoring activities and special monitoring for projects.
• Ensures monitoring tools are used correctly during the implementation phase, during data collection activities.
• Supports MEAL manager in data analysis processes and assists in drafting qualitative reports for effective program management.
• Planning and implementation of baseline surveys, end-line survey monitoring and evaluation exercises, and project impact assessments as stated on the MEAL work plan. Provides technical support to ensure that MEAL information is used successfully and
• adapted to target audiences during operational and strategic decision-making, at the
• delegation, and in coordination with head office, including for institutional reporting. Provides advice and methodological support during the recruitment of MEAL consultants (by drafting terms of reference recruiting and following up on consultancy).
• Inform the MEAL manager, Project Leader and/or Programme Coordinator of any unmet targets, contextual changes (risks and opportunities), and negative effects on beneficiaries.
• Ensure strict compliance to TdH's national and international policies, procedures and practices, including adherence to Do No Harm and child protection
• Support the project team in drafting weekly and monthly reports. Support the Design, Monitoring, Evaluation and Learning (DMEL) team in tracking and
• analysing all pre and post-tests conducted in the project locations.
• Support in documenting all project data and reporting them accordingly to various authorities on a need-to-know basis.
• Learning/training
• Support in conducting quality assurance (DQA) every quarter.
• Helps build the skills of the teams and partners he/she supports in the MEAL field.
• Helps capitalize on knowledge in CP, WASH, and other program MEAL-related issues. Contribute to organizational learning and best practices by supporting specific analysis, lessons learned
• Understands and applies security policies, the Child Safeguarding Policy and fraud prevention policies.
• Competencies: This position requires personal, social and leadership competencies (PSLC) and technical and methodological competencies (TMC)

In particular:

• Ability to work independently, as well as to provide support and advice
• Ability to create a cooperative and collaborative environment
• Command of supporting and advising roles and competencies
• Analytical capacity: understand complex issues by logical reasoning, investigation of potential causes.
• Excellent oral and written communication skills (in constructive negotiations) in all areas (internal and external), active listening skills
• Flexibility, openness and adaptability
• Results-oriented focus and problem-solving abilities
• Ability to learn from negative experiences and seize opportunities
• Striving for excellence: focus on results while ensuring efficiency
• Integrity: act based on TdH's mission and values.

Position Requirments:

• Knowledge of project cycle management concepts, processes, and tools, and experience in leading participative processes
• Three (3) years of progressive professional work experience in a similar position with non- governmental organizations at least one of these must be in humanitarian emergency work, preferably in child health, child protection, WASH, and nutrition programs.
• Expertise in developing, planning and implementing MEAL systems, procedures and tools
• Experience in strategic planning and performance management, including indicator selection, target setting, reporting, database management, and developing MEAL and performance monitoring plans.
• Knowledge of the major evaluation methodologies (qualitative, quantitative, mixed method, and impact) and data collection and analysis methodologies in the humanitarian aid/development sector.
• Extensive experience in data collection and analysis Knowledge of information management software and tools (statistics, investigation management and mapping)
• Experience in planning and managing surveys, developing and refining data collection tools, and with data quality assessments and oversight.
• Expertise in databases, MS Office, and other analysis software
• Knowledge of the major evaluation methodologies (qualitative, quantitative, mixed method, and impact) and data collection and analysis methodologies
• Awareness and knowledge of ethical issues related to MEAL: do no harm and sensitivity to gender and diversity.
• Knowledge of and professional experience in the children's rights field (protection and health) in the humanitarian aid/development context

Others

• Undertakes all other duties that may be determined by the MEAL Manager that are compatible with the job.
• Maintain and ensure a culture of strict confidentiality regarding Tdh activities, beneficiaries, staff-related issues and those with third parties.

Security and Compliance:

• Ensure adherence to Tdh Security Regulations and promptly report any incidents or risks.
• Fully comply with Tdh’s Global Code of Conduct, including safeguarding policies, anti-fraud/corruption policies, and those related to the prevention of financing criminal activities. Systematically report any breaches through the whistle-blowing framework.
• Promote awareness within the Foundation regarding abuse, violence, and related rights, respecting the rights and dignity of children, community members, and staff.
• Commit to Tdh’s risk-management policies, including the Child Safeguarding Policy, Policy on Protection against Sexual Exploitation, Directive on Staff Misconduct, Safety and Security Policy, and Anti-Fraud/Corruption policies.
• Develop a culture of open and informed leadership to reduce the risk of abuse and harm in our work with children and communities.

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General job description:

• The Monitoring and Evaluation (M&E) Officer provides methodological and technical support to teams to ensure the quality of M&E tools in projects and programmes, working within the framework established by the organisation.
• The M&E Officer ensures that M&E approaches, methods, and tools are relevant and consistent across Tdh teams and partner organisations. He/she helps plan and implement activities requiring specific M&E expertise.
• The Officer helps develop a dynamic approach to M&E inside and outside Tdh (as part of regional partnerships, networks, centres of expertise, working groups, etc.). He/she ensures M&E is an integral part of all Tdh departments, and that the M&E department plays a support role for the rest of the organisation.
• He/she helps develop an institutional culture that encourages critical thinking, collective learning, and teamwork, as part of the organization's focus on quality and accountability.

Main responsibilities:

General

• Support the MEAL supervisor in implement an appropriate and effective M&E system that, where possible, brings together project and programme partners during the monitoring
• plan design phase and during the sharing and using of data.
• Support the MEAL supervisor to produce communication and reporting tools (for M&E issues) while optimal diffusion of M&E information.
• Support to establish, implement and monitor the beneficiary Complaints Feedback and Response Mechanism (CFRM) for the program in line with Tdh standard beneficiary CFRM procedures; including receiving, documenting, and managing complaints through feedback sessions
• Support the MEAL supervisor in Monthly tracking and reporting of Key performance indicators Support the MEAL Supervisor in establishing M&E budgets by encouraging the optimal allocation of available resources (including financial, logistical, technical and human resources) for M&E.
• Ensures ethical principles related to M&E are respected, especially those concerning gender equality, fairness and "do no harm". Protects confidential data, applies the principles of informed consent, and protects children during the collection, processing, analysis and use of M&E data.

Technical support

• Ensures internal directives on M&E are correctly rolled out within the delegation, and that Tdh teams adopt all of Tdh's existing/recommended M&E methodological guidelines and tools.
• Helps develop and write sections on M&E in project proposals (covering indicators, budgets and M&E framework).
• Provides technical support during the design of monitoring tools and the collection and analysis of data, working with the Information Management and programme teams.
• Planning and implementing of baseline surveys, end-line survey monitoring and evaluation exercises and project impact assessments as stated on the MEAL work plan.
• Helps prepare and organise routine monitoring activities and special monitoring projects.
• Ensures monitoring tools are used correctly during the implementation phase, and
• provides support during data collection activities. Supports data analysis processes and assists in drafting qualitative reports for effective programme management.
• Provides technical support to ensure that M&E information is used successfully and adapted to target audiences during operational and strategic decision-making, at the delegation and in coordination with head office, including for institutional reporting.
• Informs the Project manager of any unmet targets, contextual changes (risks and opportunities) and negative effects on beneficiaries.
• Ensure the information on the physical case files is synchronized with the CPIMS+
• Work closely with the Case Work Officers and Case management Supervisors to prepare the monthly 5Ws with information from the CPISM+.

Learning/training

• Helps build the skills of the teams and partners he/she supports in the M&E field.
• Helps capitalize on knowledge in M&E-related issues.
• Trained/Orient and Implement CFRM in the field
• Complaint Feedaback and Response Mechanism (CFRM)
• Disseminate CFRM channels in the field in close collaboration with CFRM Assistant
• Competencies: This position requires personal, social and leadership competencies (PSLC) and technical and methodological competencies (TMC)
• In particular:
• Ability to work independently, as well as to provide support and advice
• Ability to create a cooperative and collaborative environment
• Command of supporting and advising roles and competencies

Analytical skills

• Discipline, precision, transparency and intellectual honesty
• Excellent oral and written communication skills (in constructive negotiations) in all areas (internal and external), active listening skills
• Flexibility, openness and adaptability
• Results-oriented focus and problem-solving abilities
• Ability to learn from negative experiences, capitalize on errors, and seize opportunities

Academic and professional skills required:

• Bachelor's degree and 2 years of work experience in the design and implementation of M&E in projects implemented by National or International NGOs is preferred
• Extensive work experience in database management, data analysis, and report writing.
• Extensive work experience in, Excel, Kobotoolbox, GIS
• Knowledge of project cycle management concepts, processes and tools, and experience in leading participative processes
• Expertise in developing, planning and implementing M&E systems, procedures and tools 6. Knowledge of and experience with quantitative and qualitative data analysis
• Awareness and knowledge of ethical issues related to M&E: do no harm and sensitivity to gender and diversity
• Knowledge of and professional experience in the children's rights field (protection and health) in the humanitarian aid/development context

Others

• Undertakes all other duties that may be determined by the MEAL Manager that are compatible with the job.
• Maintain and ensure a culture of strict confidentiality regarding Tdh activities, beneficiaries, staff-related issues and those with third parties.

Security and Compliance:

• Ensure adherence to Tdh Security Regulations and promptly report any incidents or risks.
• Fully comply with Tdh’s Global Code of Conduct, including safeguarding policies, anti-fraud/corruption policies, and those related to the prevention of financing criminal activities. Systematically report any breaches through the whistle-blowing framework.
• Promote awareness within the Foundation regarding abuse, violence, and related rights, respecting the rights and dignity of children, community members, and staff.
• Commit to Tdh’s risk-management policies, including the Child Safeguarding Policy, Policy on Protection against Sexual Exploitation, Directive on Staff Misconduct, Safety and Security Policy, and Anti-Fraud/Corruption policies.
• Develop a culture of open and informed leadership to reduce the risk of abuse and harm in our work with children and communities.

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General job description:

• The Child Protection Supervisor, under the direct supervision of the Head of Base, holds a pivotal role in overseeing and directing all child protection programs, including case management, Mental Health and Psychosocial Support (MHPSS) initiatives. Tasked with planning, executing, and supervising these programs, the Supervisor provides vital technical guidance, facilitates capacity-building efforts, ensures stringent quality assurance, and actively engages with communities to ensure efficient service delivery and coordination. Additionally, the Supervisor oversees emergency initiatives, collaborating closely with stakeholders to integrate relevant components into the response efforts. By providing strategic direction and operational support across child protection domains, the Supervisor makes significant contributions to enhancing interventions and safeguarding the well-being and rights of vulnerable children and families.

Key Responsibilities

Supervision and Technical Support:

• Lead the planning, implementation, and monitoring of child protection (Case management and MHPSS) activities in emergency settings.
• Develop detailed program plans, ensuring alignment with organizational objectives, donor requirements, and humanitarian standards.
• Oversee the implementation of interventions, including case management, mental health and psychosocial support (MHPSS), and Community outreach initiatives.
• Support in the recruitment, training, and supervising a team of child protection including MHPSS staff, providing guidance, mentorship, and support as needed.
• Conduct regular performance evaluations and provide constructive feedback to staff to enhance their skills.
• Schedule and supervise case management meetings at least every two weeks. Share minutes of case management meetings with the CM Technical Coordinator.
• Conduct weekly supervision meetings with all caseworkers, providing technical advice on cases to caseworkers. Facilitate peer-to-peer support groups where appropriate competencies.
• Conduct weekly supervision meetings with all caseworkers, providing technical advice on cases to caseworkers.
• Facilitate peer-to-peer support groups where appropriate competencies.
• Facilitate capacity-building initiatives to strengthen staff knowledge and expertise in child protection including MHPSS response.
• Raise to the line manager new needs in items and services for the implementation of CP activities and participate in the development of PSR and procurement plans.
• Supervise the effective implementation of the vocational skills training program, livelihood, and small business component of the project.
•  Establish and manage up-to-date records of all activities at the skills facilitation and training centers, including statistics and stock records of materials/equipment.
•  Maintain the database on all CP activities.
• Oversee the small business grant start-up, apprenticeship, and cooperatives

Staff Management:

• Manage and support the performance of CP staff through regular supervision, mentoring, and capacity building. Facilitate team meetings, promote a positive work environment, and address any staff-related issues or concerns.

Capacity Building:

• Identify training needs and develop capacity-building plans for CP staff.
• Conduct training sessions and workshops to enhance staff skills and competencies in relevant areas.

Quality Assurance and Monitoring:

• Establish and implement quality assurance mechanisms to ensure the effectiveness and quality of CP services.
• Monitor program activities, data collection, and reporting systems to track progress, identify gaps, and facilitate continuous improvement.

Community Engagement and Advocacy:

• Engage with communities to raise awareness about case management, mental health and psychosocial support in emergency.
• Advocate for the rights and needs of vulnerable populations, particularly women, children, and survivors of trauma.

Monitoring & Evaluation

• Ensure regular assessments of Tdh activities through technical follow-up sessions, spot checks and monitoring visits aiming at improving the quality and efficiency of the intervention (lessons learned and capitalization).
• Coordinate and ensure collection of quantitative and qualitative data in respect to the confidentiality policies and procedures.
• Ensure that monitoring system documents and tools are understood and properly filed by the team and systematically submitted to the MEAL department.
• Liaise and coordinate with the MEAL department to facilitate the implementation and compliance with the MEAL plans designed for the projects.
• Establish monitoring and evaluation mechanisms to track progress, measure impact, and identify areas for improvement.
• Prepare regular reports on program activities, achievements, challenges, and lessons learned for internal and external stakeholders.
• Ensure accurate documentation of program activities, including case files, monitoring reports, and other relevant data on CPIMS+

Reporting

• Ensure regular communication with the Head of Base about updates, achievements and challenges through activity progress reports, meetings and ad-hoc communication.
• Prepare and submit weekly, monthly, and or monitoring reports on child protection activities.
• Compile training reports, including pre and post-test analysis, and success stories on child protection activities.
• Document the response, experiences, and lessons learned on child protection in emergencies programming related to child protection activities.
• Conduct regular assessments, analysis, and advise on program design and modifications for child protection activities.
• Lead the CP team in proficient information management, monitoring and evaluation, and information sharing.
• Manage and consolidate child protection databases, CPIMS+ and support the development of monitoring and evaluation tools for performance improvement.
• Ensure data protection assurance in coordination with the MEAL department for child protection and education activities.
• Develop appropriate IEC materials on CP to build awareness of services and promote key messages.
• Ensure compliance with CP program actions and lead the review of progress through reporting on Programme follow-up.
• Provide weekly SITREPs and Monthly reports of CP activities and contribute inputs for regular donor and internal reports.
• Supervise CP service mapping in the intervention area and assess current child protection programming within Nigeria.
• Promote a culture of learning and documentation to share lessons learned and good practices in child protection activities.

Coordination and Representation

• Coordinate the overall management and coordination of case management and MHPSS programs.
• Ensure integration and collaboration between different program components and sectors to provide holistic support to beneficiaries.
• Maintain regular communication and collaboration with relevant ministries, agencies, and departments (MWASD) to facilitate effective coordination of CP activities.
• Report to the Head of Base and actively participate in Case Management case conferences, MHPSS working groups, and CPSS Sector under their supervision.
• Coordinate with humanitarian actors within the area of responsibility, including MHPSS working groups, Child Protection Sub Sector, CM Task Force, and other relevant groups to promote coordination and collaboration.
• Ensure full coordination with communities and community leaders to address child protection and Education in emergency needs comprehensively.
• Promote coordination and integration with other sectors within Tdh to enhance the effectiveness of initiatives.
• Participate in specific mental health/psychosocial sector meetings or related meetings, such as Protection, and GBV,, as requested by the line manager.
• Advocate for child protection issues with other humanitarian actors in project locations and maintain regular communication with CM Technical Coordinator/Activity Coordinator regarding field updates, achievements, and challenges.
• Ensure close coordination with Tdh case management, PSS, and Community-Based teams for identification and referrals, and coordinate with Tdh support departments to ensure timely procurement and distribution within the Emergency CM Fund.
• Proactively cultivate and maintain effective working relationships with key stakeholders in the designated area to foster collaboration and support for CP initiatives.

Other

• Agree to comply with Tdh Code of Conduct and promote Child Safeguarding policy.
• Report serious cases of abuse on children that she/he would be aware of in Tdh's intervention locations. Strict confidentiality must be respected.
• Adhere to and enforce current administrative and logistical regulations and procedures.
• The duties and responsibilities listed above are representative of the nature and levels of work assigned and are not necessarily all-inclusive. The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project needs.

Educational Requirements

• Bachelor’s Degree in Social Work, Psychology, Sociology, or a related field.
• Advanced Degree (Master's preferred) in Child Protection, Social Work, Mental Health, or a related field.
• Relevant Training and certifications in child protection, mental health, psychosocial support (MHPSS), and case management are highly desirable.

Skills and Experience Requirements

Experience:

• 3+ years of professional experience in child protection, social work, or related fields, with at least 3 years in a supervisory role.
• Demonstrated experience in case management and MHPSS interventions, especially in emergency settings.
• Proven track record of developing and implementing child protection programs and community outreach initiatives.

Technical Skills:

• Strong understanding of Inter-Agency Case Management Guidelines and child protection standards.
• Proficiency in using CPIMS+ and other digital data management platforms.
• Competence in developing and delivering training and capacity-building sessions.
• Ability to conduct monitoring and evaluation of program activities, ensuring compliance with quality standards.

Soft Skills:

• Excellent leadership and team management skills.
• Strong communication and interpersonal skills to engage effectively with diverse stakeholders.
• High level of organizational and planning abilities.
• Sensitivity to cultural diversity and the ability to work in a multi-cultural environment.

Security and Compliance:

• Ensure adherence to Tdh Security Regulations and promptly report any incidents or risks.
• Fully comply with Tdh’s Global Code of Conduct, including safeguarding policies, anti-fraud/corruption policies, and those related to the prevention of financing criminal activities. Systematically report any breaches through the whistle-blowing framework.
• Promote awareness within the Foundation regarding abuse, violence, and related rights, respecting the rights and dignity of children, community members, and staff.
• Commit to Tdh’s risk-management policies, including the Child Safeguarding Policy, Policy on Protection against Sexual Exploitation, Directive on Staff Misconduct, Safety and Security Policy, and Anti-Fraud/Corruption policies.
• Develop a culture of open and informed leadership to reduce the risk of abuse and harm in our work with children and communities.

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General objective of the Position:

• The Education in Emergencies supervisor under the supervision of the Head of Base is a key member of the Nigeria Child Protection and Education in Emergencies Program funded by ECHO. The primary goal of this role is to ensure effective delivery, contribute to building capacities and work closely with a wide range of government, cluster and community-level stakeholders at state and LGA levels.
• The Position holder is to oversee and manage education initiatives in MMC, Jere, Monguno or Banki. He/She will ensure that education services are delivered effectively and safely to out-of-school, displaced or vulnerable children and youth, often in challenging and dynamic environments. His/Her responsibilities will include program planning, implementation, monitoring, and staff support, all while working within the context of an emergency. Below are the key responsibilities and required qualifications.

Responsibilities & Tasks

Assessment, Programme Design, and Planning:

• Assesses the situation and analyses the needs of education in the intervention area to identify the appropriate and relevant actions and interventions.
• Conduct regular assessments, and analyses and advise programme design and modifications.
• Lead implementation and monitoring of education in emergency activities.
• Be responsible for the timely and successful implementation and reporting of education activities (basic literacy, numeracy, Social and Emotional Learning, skills acquisition programmes), by the projects’ objectives/outcomes.
• Undertake risk assessment in collaboration with MEAL and programme team to justify education intervention.
• Ensure that issues of gender, disability, disaster risk reduction, and conflict sensitivity are considered in the education program design, beneficiaries’ selection, and project implementation.
• Supervise the day-to-day activities of assigned staff to ensure the efficiency and effectiveness of their respective roles in the implementation and client support processes.
• Raise to the line manager new needs in items and services for the implementation of educational activities and participate in the development of PSR and procurement plans.
• Supervise the effective implementation of the vocational skills training program, livelihood, and small business component of the project.
• Establish and manage up-to-date records of all activities at the skills facilitation and training centers, including statistics and stock records of materials/equipment.
• Maintain the database on vocational skills training and/or small business grant
• Oversee the small business grant start-up, apprenticeship, and cooperatives

Monitoring, Evaluation, Accountability, and Learning:

• Provide valuable inputs to the MEAL team on the development of educational tools to ensure that an effective and results-based monitoring system is in place
• Adapt Tdh education tools to be appropriate and relevant in the specific context of Bolori2, under the guidance of the Programme Manager and MEAL team
• Ensure regular monitoring of projects results, documentation of projects case studies, lessons learned, significant changes, and best practices, and coordinating learning and reflection meetings/sessions
• Provide input to the development or revision of a monitoring and evaluation system.
• Monitor appropriate community involvement in the design and delivery of essential education services
• Prepares and submits periodic reports on the progress of the technical assistance being provided to the schools and TLSs
• Ensure proper record-keeping of all activities monitoring and reporting tools and prepare weekly/monthly/quarterly activity reports on time
• Participate in monthly project management & quarter review meetings to enable adequate staff support
• Provide follow-up and technical support for schools and Temporary Learning Spaces
• Identify any major discrepancy/ delay that may arise in project implementation and report immediately to the line manager
• Provide a biweekly report on education needs, gaps, and responses for submission to the EiE Working Group
• Participate in the development of new education proposals for funding and advise on their technical soundness and financial feasibility.
• Coordinate with the MEAL team to prepare and submit biweekly SITREP and a monthly update on Report Hub for the attention of the EiE Working Group.

Capacity Building:

• Identify knowledge gaps/training needs and ensure that education officers, education volunteers, facilitators, and teachers receive appropriate orientation/training for teaching the target pupils
• Develop and conduct training on theoretical, technical, and methodological aspects of education, and implement internal capacity-building activities with the education team.

Team management:

• Support the education team (officers, facilitators, and volunteers) to reach project objectives and provide them with continuous mentoring, guidance, and coaching
• Organise weekly and monthly activity schedules for the team of monitors to conduct education activities
• Conduct staff performance planning, evaluation, and appraisal and develop and implement capacity-building plans
• Conduct regular meetings with the education officers and volunteers and ensure, with the line manager, close coordination with the case management team
• Ensure respect for and compliance with Tdh Human Resources Policy.

Advocacy and Networking:

• Contribute to strengthening the capacity of education actors in line with the organization’s policies and strategies.
• Liaise with other humanitarian actors in project locations to jointly advocate for education issues
• Liaise with different humanitarian actors to identify training opportunities for the development of the capacities of the staff in program-relevant thematic areas
• Participate in EiE working Group meetings, assessments, and workshops
• Keep in close contact with respective local authorities, related government ministries, department, and agencies (SAME, SUBEB, LGEA, MoE) to ensure their active participation in the effective implementation of the educational activities as well as proper use of resources.
• Work closely with the Case Management and MHPSS Supervisors and their respective team to ensure child protection and education activities are integrated into addressing child protection issues.

Coordination and Representation:

• Represent the organization in the local Education Interagency Coordination meetings, liaise with relevant Government line agencies, National, State, UN agencies, and I/NGOs working in the field of operation.
• Liaise with other humanitarian actors in project locations to jointly advocate for education issues
• Ensure close coordination with Tdh Child Protection teams for the purpose of identification and referrals
• Coordinate with Tdh support departments to ensure timely and planned procurement, construction, and delivery of Education related supplies and services.
• Proactively develop and maintain effective working relationships with the key stakeholders in her/his designated area
• Ensure that Tdh Education services are well known within her/his designated area through the strong representation of Tdh in the Community/Camp-level meetings.

Reporting:

• Prepare and submit weekly, and monthly reports on education activities
• Prepare and submit field visits or monitoring reports
• Prepare training reports including pre and post-test analysis
• Prepare success stories on case management activities
• Contribute to documenting the response, experience, and lessons learned on Education in emergency programming.

Qualification & Experience:

Required:

• University Degree or equivalent in education, humanitarian studies, or a related field is required; a master's degree may be preferred. Experience in education in emergency contexts across Monguno, MMC, Jere, and Banki.
• A minimum of 6years working experience implementing Education in Emergencies projects within an international organization or within the UN system is mandatory. Experience with both sectors will be an added advantage.
• Demonstrated project/people management experience within a large team.
• Excellent written and spoken English
• Computer Literate with minimum skills in Word, Excel and internet applications.
• Previous work experience with Tdh is a must.

Desirable:

• Knowledge of the NE context and local languages distinct advantage
• Organized, meticulous and tactful. Communicates well and is able to work under pressure to meet tight deadlines. Proactive, autonomous, rigorous, analytical, and is willing and motivated to work within an international and multi-cultural setting.

Security and Compliance:

• Ensure adherence to Tdh Security Regulations and promptly report any incidents or risks.
• Fully comply with Tdh’s Global Code of Conduct, including safeguarding policies, anti-fraud/corruption policies, and those related to the prevention of financing criminal activities. Systematically report any breaches through the whistle-blowing framework.
• Promote awareness within the Foundation regarding abuse, violence, and related rights, respecting the rights and dignity of children, community members, and staff.
• Commit to Tdh’s risk-management policies, including the Child Safeguarding Policy, Policy on Protection against Sexual Exploitation, Directive on Staff Misconduct, Safety and Security Policy, and Anti-Fraud/Corruption policies.
• Develop a culture of open and informed leadership to reduce the risk of abuse and harm in our work with children and communities.

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General job description:

• Under the supervision of the MEAL Manager, the Complaint Feedback Response Mechanism Officer (CFRMF) will oversees CFRM assistants across Tdh implementing location in Borno state to ensures consistent systematic receipt, processing and response to community feedback and complaints that flow through various feedback mechanisms such as hotlines, help desk, suggestion boxes, outreach, and other activities within the scope of the Tdh Nigeria programs cross all Tdh implementation within Borno state. The CFRMF contributes to also improving the quality of Tdh programming by ensuring the accurate registration and timely follow-up of any feedback and complaints about Tdh's activities/staff and contributes to the development of appropriate messaging and communication strategies, This position holder will report to the MEAL manager and will support the mainstreaming standards for accountability towards the affected population within all Tdh projects. He/she will need to be neutral and establish the mechanisms attitude, that based on the highest integrity which beneficiaries will trust.

The main tasks of this function are:

• Superverse the CFRM Assistants with Support from the MEAL department in managing the Feedback, complaints & response channels and ensure they are functional continuously and reach out to all groups within the affected population.
• Ensure that these channels/outlets are age, gender, disability, and ethnicity appropriate.
• With the Support of the MEAL department, the accountability Officer with function as part of the establishing internal systems, processes, and links with existing child safeguarding policy processes, to receive and act on all complaints and feedback including sensitive complaints, especially on child protection issues, staff misconduct, corruption, and fraud.
• Support the MEAL Department, to assess communities' preferred communication means to formulate feedback/complaints with Tdh and he or she needs to be proactive about these.
• Support the MEAL Department, in ensuring the complaint feedback and response mechanism (CFRM) offers as many communication means as possible while taking into account the specificities of the local context and culture, as well as the type and resources of the project, beneficiaries' specificities (specifically with children), vulnerabilities and preferences, etc.; thus, it's expected for he or she to always systematically evaluate Tdh project area for means/outlets of complaints/feedback available. Conduct field visits throughout the project cycle, to spread awareness about the CFRM to beneficiaries
• and non-beneficiaries, as well as local authorities and stakeholders in Tdh's areas of implementation.
• With the support of the MEAL department, coordinate to develop clear CFRM IEC materials and AAP contextualized animation cards in a friendly format.
• Ensure that up-to-date programming & other relevant information is available and shared with people in need through hotlines, helpdesk, outreach, and other information-sharing platforms.
• Ensure that all complaints are channeled internally to the appropriate department, for review and keep follow-up for response within 2 weeks, with beneficiary satisfaction feedback recorded.
• Follow up constructively and proactively on pending complaints with relevant persons responsible for complaint follow-up and verify that all complaints are adequately and comprehensively addressed.
• Ensure a proper filing system for all the complaints and feedback received through the different CFRMs.
• Ensure that sensitive feedback and complaints are channeled through the right process immediately. (Feedback & Complaints especially on child protection issues, staff misconduct, corruption, and fraud)
• Ensure that all CFRM systems are functional and can retain the confidentiality of the people who provide feedback or complaints by regular physical verifications and by other means appropriate and approved.
• Ensure that the supplies/resources are available for the different CFRM outlets to function without interruption. (Printed forms, secured suggestion boxes, mobile credit, mobile units, etc.)
• With the Support of the MEAL department, ensure that staff, manning all the different CFRM outlets or program staffs involve are well trained on the operations of the systems, humanitarian standards & principles.
• Be constructive and proactive to ensure that daily, weekly, and monthly CFRM reports are prepared and share with the supervisor within the month.
• Also be proactive to provide regular and timely updates on progress and challenges to line manager.
• With the support of the MEAL department, at relevant frequency, assess communities' feedback and satisfaction on the CFRM, and support to incorporate findings into revised approaches.
• Support the compliance department in carrying out spot checks in Field Locations
• Competencies: This position requires personal, social and leadership competencies (PSLC) and technical and methodological competencies (TMC), and managerial and strategic competencies (MSC)

In particular:

• None compromising on quality standards, Ability to work independently, as well as to provide support and advice.
• Discipline, precision, transparency, and intellectual honesty
• Advocate on human rights, and motivated to improve living standards of affected populations.
• Organized and methodical in approaching work processes, Detail oriented, inquiring attitude.
• Desire towards fieldwork, and directly talking to affected communities.
• Evidence driven.
• Ability to communicate clearly and constructively on negative and positive points.
• Team spirit: ability to work closely with project teams and support team.
• Analytical skills
• Results-oriented focus and problem-solving abilities
• Ability to learn from positive and negative experiences and capitalize on errors, Sound personal organizational skills, including time management, ability to meet deadlines, multi-tasking, prioritization of tasks, and working under pressure.
• Cross prioritization of cultural awareness and sensitivity.
• Tolerance and acceptance of diversity.
• Flexibility and strong adaptation skills.

Other professional skills required:

• Minimum 2 years’ experience in a similar position with NGOs is preferred Knowledge of Gender & Diversity, Inclusion, and child-friendly methods.
• Knowledge of quality and accountability standards in the development and humanitarian sector
• Very good writing skills. Proficiency in English and Hausa language.
• Ability to relate to affected individuals and populations humbly, listen, and act on issues maintaining.
• discretion. Ability to communicate effectively, and present oneself professionally with internal & external
• stakeholders, write well and sensitively express technical issues.
• Community mobilization and participatory methods.
• Familiar with research methods, and stronger in quality approaches.
• Demonstrating the highest level of integrity and passion for working for the rights of affected populations.
• Good communication, negotiation, and conflict resolution skills, flexible world view and emotional maturity.
• Ability to work independently with little direction from others, as necessary.
• Ability to write reports with required graphics to highlight concerns.
• Familiar with child protection policy

Others

• Undertakes all other duties that may be determined by the MEAL Manager that are compatible with the job.
• Maintain and ensure a culture of strict confidentiality regarding Tdh activities, beneficiaries, staff-related issues and those with third parties.

Security and Compliance:

• Ensure adherence to Tdh Security Regulations and promptly report any incidents or risks.
• Fully comply with Tdh’s Global Code of Conduct, including safeguarding policies, anti-fraud/corruption policies, and those related to the prevention of financing criminal activities. Systematically report any breaches through the whistle-blowing framework.
• Promote awareness within the Orgnization regarding abuse, violence, and related rights, respecting the rights and dignity of children, community members, and staff.
• Commit to Tdh’s risk-management policies, including the Child Safeguarding Policy, Policy on Protection against Sexual Exploitation, Directive on Staff Misconduct, Safety and Security Policy, and Anti-Fraud/Corruption policies.
• Develop a culture of open and informed leadership to reduce the risk of abuse and harm in our work with children and communities.

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General job description:

• Under the guidance and supervision of the Ethics and Compliance officer, the Complaint Feedback Response Mechanism Assistant (CFRMA) oversees and ensures consistent systematic receipt, processing and response to community feedback and complaints that flow through various feedback mechanisms such as hotlines, help desk, suggestion boxes, outreach, and other activities within the scope of the Tdh Nigeria programs. The CFRMA contributes to also improving the quality of Tdh programming through the accurate registration and timely follow-up of any feedback and complaints about Tdh's activities/staff and contributes to the development of appropriate messaging and communication strategies. Thus, the CFRMA is the first point of contact for beneficiaries who need to give feedback or raise complaints. As such, he/she will need to be neutral and establish the mechanisms attitude, that based on the highest integrity which beneficiaries will trust.
• The position holder will report to the Ethics and Compliance officer of the delegation. The position will support the mainstreaming standards for accountability towards the affected population within all Tdh projects.

The main tasks of this function are:

• Support the MEAL department in managing the Feedback, complaints & response channels and ensure they are functional continuously and reach out to all groups within the affected population.
• With support from the MEAL department/safeguarding unit, ensure that these channels/outlets are age, gender, disability, and ethnicity-appropriate.
• With the Support of the MEAL department, the accountability assistant with function as part of the establishing internal systems, processes, and links with existing child safeguarding policy processes, to receive and act on all complaints and feedback including sensitive complaints, especially on child protection issues, staff misconduct, corruption, and fraud.
• Support the MEAL Department, to assess communities' preferred communication means to formulate feedback/complaints with Tdh and he or she needs be proactive about these.
• Support the MEAL Department, in ensuring the complaint feedback and response mechanism (CFRM) offers as many communications means as possible, while taking into account the specificities of the local context and culture, as well as the type and resources of the project, beneficiaries' specificities (specifically with children), vulnerabilities and preferences, etc.; thus, it's expect for he or she to always systematically evaluate Tdh project area for means/outlets of complaints/feedback available.
• With support of the MEAL department, coordinate to develop clear CFRM IEC materials in a language and visual format that can be widely understood (including people with low levels of literacy) and children freely format.
• Answer/Listen, process, and respond to feedbacks / complaints and guide beneficiaries that seek help through hotlines and other CFRMs outlets.
• Ensure that up-to-date programming & other relevant information is available and shared with people in need through hotlines, helpdesk, outreach, and other information sharing platforms.
• Ensure that all complaints are channeled internally to the appropriate department, for review and keep follow-up for response within 2 weeks, with beneficiary satisfaction feedback recorded.
• Follow up in a constructive and proactive manner on pending complaints with relevant persons responsible for complaint follow-up and verify that all complaints are adequately and comprehensively addressed.
• Ensure that sensitive feedback and complaints are channeled through the right process immediately. (Feedback & Complaints especially on child protection issues, staff misconduct, corruption, and fraud)
• Be constructive and proactive to ensure that daily, weekly, and monthly CFRM reports are prepared and share with the supervisor within the month.
• Also be proactive to provide regular and timely updates on progress and challenges to line manager.
• Support the compliance department in carrying out spot checks in Field Locations
• Support the compliance department in the facilitation of trainings at project field location.
• Competencies: This position requires personal, social and leadership competencies (PSLC) and technical and methodological competencies (TMC), and managerial and strategic competencies (MSC)

In particular:

• None compromising on quality standards, Ability to work independently, as well as to provide support and advice
• Discipline, precision, transparency, and intellectual honesty
• Advocate on human rights, and motivated to improve living standards of affected populations.
• Organized and methodical in approaching work processes, Detail oriented, inquiring attitude
• Desire towards field work, and directly talking to affected communities

Evidence driven

• Ability to communicate clearly and constructively on negative and positive points
• Team spirit: ability to work closely with project teams and support team.

Analytical skills

• Results-oriented focus and problem-solving abilities
• Ability to learn from positive and negative experiences and capitalize on errors, Sound personal organisational skills, including time management, ability to meet deadlines, multi-tasking, prioritisation of tasks, and working under pressure.
• Cross cultural awareness and sensitivity.
• Tolerance and acceptance of diversity.
• Flexibility and strong adaptation skills.

Other professional skills required:

• Minimum 1-2 years' experience in similar position with another NGOs is preferred
• Knowledge of Gender & Diversity, Inclusion, child-friendly methods
• Knowledge of quality and accountability standards in the development and humanitarian sector
• Very good writing skills. Proficiency in English and Hausa language.
• Ability to relate to affected individuals and populations in a humble manner, listen and act on issues maintaining discretion.
• Ability to communicate effectively, present oneself professionally with internal & external stakeholders, write well and express technical issues in a sensitive manner.
• Community mobilization and participatory methods.
• Familiar with research methods, and stronger in quality approaches.
• Demonstrating highest level of integrity and passion for working for the rights of affected populations.
• Good communication, negotiation and conflict resolution skills, flexible world view and emotional maturity.
• Ability to work independently with little direction from others, as necessary.
• Ability to write basic reports with required graphics to highlight concerns.
• Familiar with child protection policy

Deliverables.

• Monthly CFRM update report
• High-quality onsite monitoring reports after each onsite monitoring visit.
• Monthly conversations with programme teams for capacity-building needs on CFRM processes. Monthly FGDs and Klls with beneficiaries and presentation of findings to the MEAL team
• Monthly reporting to the MEAL Department, on the overall situation of the CFRM, lessons learned and opportunities for improvement
• Development of training and awareness-raising materials for programme teams and beneficiaries as needed
• Proper management and follow-up on beneficiary complaints together with MEAL uni safeguarding unit, programme teams and coordination.

Others

• Undertakes all other duties that may be determined by the MEAL Manager that are compatible with the job.
• Maintain and ensure a culture of strict confidentiality regarding Tdh activities, beneficiaries, staff-related issues and those with third parties.

Security and Compliance:

• Ensure adherence to Tdh Security Regulations and promptly report any incidents or risks.
• Fully comply with Tdh’s Global Code of Conduct, including safeguarding policies, anti-fraud/corruption policies, and those related to the prevention of financing criminal activities. Systematically report any breaches through the whistle-blowing framework.
• Promote awareness within the Orgnization regarding abuse, violence, and related rights, respecting the rights and dignity of children, community members, and staff.
• Commit to Tdh’s risk-management policies, including the Child Safeguarding Policy, Policy on Protection against Sexual Exploitation, Directive on Staff Misconduct, Safety and Security Policy, and Anti-Fraud/Corruption policies.
• Develop a culture of open and informed leadership to reduce the risk of abuse and harm in our work with children and communities.

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General description of the position:

• Reporting to the Education Supervisor, under the overall supervision of the Child Protection and Education in Emergencies Program Manager, the Education Officer is responsible for supporting the development and implementation of the Education activities in Tdh project locations.
• This position will take responsibility for planning, implementation, monitoring and reporting of Tdh's education programme to improve children's learning outcomes (literacy, Numeracy and skills acquisition) through both formal and non-formal education activities.

Responsibilities & Tasks

• Provide technical support in the areas of education in emergencies to teachers, facilitators,
• volunteers and community members engaged in the project. Closely collaborate with all the concerned stakeholders to ensure that programme goals are achieved and sustained.
• Actively participate in education-related activities and meetings, and seek active collaboration with other players working in the education sector
• Adhere to the work plan and ensure the activities are fully implemented as per the national/international and North-east Nigeria Education Sector guidelines.
• Ensure close supervision and support of field-based education activities
• Support in establishment of CPIE component within the Education activities
• Support set up of clear referral pathways between Education and CP teams in close collaboration with PSS and Case Work Officers
• Identify and communicate project gaps, challenges and vulnerabilities to the line manager on a timely basis and suggest possible solutions to the problems.
• Actively participate in set up of clear monitoring and evaluation plan (including development and implantation of tools)
• Feed the project monitoring tools with highest level of accuracy in close coordination with project
• monitoring team. Establish and strengthen School Based Management Committees including training and community engagements.

Coordination & Représentation:

• Liaise with relevant government authorities, State Universal Basic Education Board, Camp Coordination and Camp Management and relevant humanitarian actors for the proper coordination and implementation of the project.
• Participate in the preparation of monthly, quarterly and final reports based on project targets and results.

Child Protection:

• Promote inclusion and equal access to education for every child, paying particular attention to the most vulnerable and at-risk children;
• Maintain strict confidentiality regarding information and data of beneficiaries at all times;
• Ensure Tdh Child Safeguarding Policy and Child Protection Minimum Standards are mainstreamed through all the programmatic activities;
• Report serious cases of abuse committed against children to the Child Protection Project Manager. Strict confidentiality must be respected.
• Fully comply with the Tdh Code of Conduct and ensure Child Safeguarding Policy is always upheld.

Other:

• Ensure adherence to Tdh standards and quality requirements in all the project activities.
• Adhere to and ensure the team under her/his responsibility follows Tdh administrative and logistical regulations and procedures.
• The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project's needs.

Security and Compliance:

• Ensure adherence to Tdh Security Regulations and promptly report any incidents or risks.
• Fully comply with Tdh’s Global Code of Conduct, including safeguarding policies, anti-fraud/corruption policies, and those related to the prevention of financing criminal activities. Systematically report any breaches through the whistle-blowing framework.
• Promote awareness within the Foundation regarding abuse, violence, and related rights, respecting the rights and dignity of children, community members, and staff.
• Commit to Tdh’s risk-management policies, including the Child Safeguarding Policy, Policy on Protection against Sexual Exploitation, Directive on Staff Misconduct, Safety and Security Policy, and Anti-Fraud/Corruption policies.
• Develop a culture of open and informed leadership to reduce the risk of abuse and harm in our work with children and communities.

Educational Requirements

• Bachelor’s Degree in Education, Social Sciences, Development Studies, or a related field.
• Advanced Degree (Master’s preferred) in Education, Educational Management, or a related discipline.

Skills and Experience Requirements

Experience:

• 3+ years of professional experience in the education sector, with a focus on education in emergencies or development settings.
• Proven experience in implementing formal and non-formal education programs for children.
• Experience working with **teachers,
• facilitators, volunteers, and community members** in educational projects.

Technical Skills:

• Strong understanding of education in emergency principles and practices.
• Proficiency in monitoring and evaluation tools and techniques to track program progress and outcomes.
• Ability to develop and implement training programs for School-Based Management Committees (SBMCs) and community engagement activities.
• Familiarity with Child Protection Minimum Standards and referral pathways between education and child protection services.

Soft Skills:

• Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders, including government authorities and humanitarian actors.
• Strong organizational and planning skills to manage multiple tasks and ensure timely implementation of activities.
• Ability to work in a team-oriented environment and provide technical support and guidance to field staff.

Other Requirements:

• Commitment to child safeguarding and adherence to ethical standards.
• Willingness to travel and work in emergency and high-risk environments.
• Strong analytical and report-writing skills to prepare detailed reports on program activities and outcomes.

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General job description:

• The purpose of the position is to support the most vulnerable and at-risk boys, girls, men, and women through the provision of integrated, safe, and confidential case management services implemented in accordance with the Inter-Agency Case Management Guidelines.
• The post holder will be in charge of implementing case management activities to ensure high-quality case management service delivery.
• The job location depends on the assignment and might change based on the project’s evolving needs.

Responsibilities & Tasks

Case Management

• Provide individually tailored comprehensive Child Protection Case Management Services to Unaccompanied, Separated, and Other Vulnerable Children in line with the Case Management Standard Operating Procedures.
• Receive and provide referral services for specialized case management services.
• Ensure the confidentiality of the information collected during the case management services and input the information on digital platforms.
• Establish a harmonious working environment with a wide range of stakeholders more specifically, children, beneficiaries, service providers, community leaders, religious leaders, and local government authorities.
• Raise the profile of case management services in the project area by training volunteers and raising awareness in the community.
• Support the establishment and strengthening of Community Based Child Protection mechanisms.
• Make strong efforts for the sustainability of the Community Based Child Protection Mechanisms by linking them to government structures and long-term programs/projects.
• Submit detailed weekly and monthly activity reports to the Case Management Supervisor
• Provide weekly and monthly situation report on the context and the evolving risks and threats hampering the protection and wellbeing of children in Tdh project location. 

Other

• Fully comply with Tdh Code of Conduct and ensure Child Safeguarding Policy is always upheld.
• Ensure adherence to Tdh standards and quality requirements in all the project activities.
• Adhere to and ensure the team under her/his responsibility follows Tdh administrative and logistical regulations and procedures.
• The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project’s needs.

Security and Compliance:

• Ensure adherence to Tdh Security Regulations and promptly report any incidents or risks.
• Fully comply with Tdh’s Global Code of Conduct, including safeguarding policies, anti-fraud/corruption policies, and those related to the prevention of financing criminal activities. Systematically report any breaches through the whistle-blowing framework.
• Promote awareness within the Foundation regarding abuse, violence, and related rights, respecting the rights and dignity of children, community members, and staff.
• Commit to Tdh’s risk-management policies, including the Child Safeguarding Policy, Policy on Protection against Sexual Exploitation, Directive on Staff Misconduct, Safety and Security Policy, and Anti-Fraud/Corruption policies.
• Develop a culture of open and informed leadership to reduce the risk of abuse and harm in our work with children and communities.

Education:

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Knowledge of child protection, human rights, and relevant international standards and guidelines.

Skills:

• Experience in providing comprehensive case management services, particularly for vulnerable children and families.
• Strong communication and interpersonal skills to engage with various stakeholders, including beneficiaries, community leaders, and government authorities.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Knowledge of digital platforms for data input and reporting.
• Training and capacity-building skills to raise awareness and support the establishment of Community Based Child Protection mechanisms.
• Proficiency in reporting and documentation, with attention to detail and accuracy.
• Commitment to upholding organizational codes of conduct and child safeguarding policies.
• Flexibility and adaptability to evolving project needs and contexts.

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General description of the position:

• Reporting to the MHPSS Supervisor, the main purpose of this position is to carry out an array of age and gender-appropriate psychosocial support activities for the most vulnerable and at-risk children, adolescents and caregivers concerning their culture and contextual sensitivities.
• The activities will be well-integrated into the North-eastern Nigerian protection system and humanitarian coordination practices and guidelines.
• The activities will be carried out in Monguno, MMC, JERE, and Banki LGAs of Borno State areas according to the evolving needs of the project.

Key Responsibilities:

Psychosocial Support

• Conduct specific child-focused activities for psychosocial well-being and building resilience for the most vulnerable and at-risk children and adolescents by ensuring a variety of activities that include active games, sports, expressive/creative activities, life skills, and educational activities.
• Mobilize adolescent boys and girls to launch empowering activities that suit their interests, promote their psychosocial well-being and create an opportunity for their direct social engagement at the community level.
• Conduct emotional group support sessions for caregivers.
• Work with the Community Development Officer to conduct awareness sessions on child protection issues and issues affecting the protection and well-being of children.
• Provide basic counselling sessions to support children and their caregivers to better cope with difficulties, and distress and enhance their resilience.
• Identify vulnerable children and adults in a need of protection or support and conduct referral to the case management team and/or education team as appropriate.
• Establish and maintain positive and efficient relations with target beneficiaries, community members, humanitarian actors and all the other key stakeholders for the successful delivery of PSS interventions.
• Ensure availability of the PSS materials and safe storage and maintenance of the PSS materials.
• Prepare weekly activity schedule, keep record of newly registered beneficiaries, fill beneficiaries daily's attendance lists, and other reports as required by the line manager and ensure accuracy and timely submission.
• Under the guidance of the MHPSS Supervisor, conduct participatory monitoring activities to
• collect beneficiaries' feedback and opinions on the quality and satisfaction of activities.
• Provide supervision, mentorship and guidance to PSS volunteers.
• Perform any other job-related duties as requested by the line manager.

Child Protection

• Promote inclusion and equal access for every child, paying particular attention to the most vulnerable and at-risk children.
• Identify potential cases of children victims and/or at heightened risk of violence, abuse, exploitation and neglect and any other child protection concern or threat and report to the Case Worker.
• Maintain strict confidentiality regarding information and data of beneficiaries at all times.
• Ensure Tdh Child Safeguarding Policy and Child Protection Minimum Standards are mainstreamed through all the programmatic activities.
• Report serious cases of abuse committed against children to the CPEIE Project Manager and/or Tdh CFRM. Strict confidentiality must be respected.

Coordination & Representation

• Coordinates with other Tdh sectors to ensure implementation of standardized activities and with other departments (programme and support) of Tdh Nigeria as necessary
• Represent Tdh project in fora and meetings held at site level in her/his field of expertise.

Other

• Fully comply with the Tdh Code of Conduct and ensure the Child Safeguarding Policy is upheld at all times.
• Ensure adherence to Tdh standards and quality requirements in all the project activities.
• Adhere to and ensure the team under her/his responsibility follows Tdh administrative and logistical regulations and procedures.
• The tasks and responsibilities defined in this job description are not exhaustive and can evolve depending on the project's needs.

Educational Requirements:

• Bachelor's Degree in Psychology, Social Work, Counseling, or a related field.
• Training/Certifications in Psychosocial Support (PSS), Child Protection, or Mental Health in humanitarian settings preferred.

Skills and Competencies:

• Technical Knowledge: Strong understanding of PSS principles and child protection.
• Cultural Sensitivity: Ability to work with diverse cultural backgrounds.
• Counseling Skills: Proficiency in basic counseling techniques.
• Facilitation: Competence in organizing age-appropriate and gender-sensitive activities.
• Communication: Excellent interpersonal and communication skills.
• Coordination: Strong organizational skills for coordination with sectors and stakeholders.
• Monitoring and Reporting: Ability to conduct monitoring activities and prepare reports.
• Confidentiality: Commitment to maintaining beneficiary confidentiality.
• Problem-solving: Proactive in identifying challenges and proposing solutions.

Experience Requirements:

• Professional Experience: 2-3 years in PSS or child protection roles within NGOs or humanitarian settings.
• Field Experience: Experience in North-eastern Nigeria or similar contexts preferred.
• Team Supervision: Experience in supervising and mentoring team members.
• Community Engagement: Experience in mobilizing and engaging communities.

Additional Requirements:

• Language Proficiency: Fluency in English and Hausa/Kanuri preferred

Security and Compliance:

• Ensure adherence to Tdh Security Regulations and promptly report any incidents or risks.
• Fully comply with Tdh’s Global Code of Conduct, including safeguarding policies, anti-fraud/corruption policies, and those related to the prevention of financing criminal activities. Systematically report any breaches through the whistle-blowing framework.
• Promote awareness within the Foundation regarding abuse, violence, and related rights, respecting the rights and dignity of children, community members, and staff.
• Commit to Tdh’s risk-management policies, including the Child Safeguarding Policy, Policy on Protection against Sexual Exploitation, Directive on Staff Misconduct, Safety and Security Policy, and Anti-Fraud/Corruption policies.
• Develop a culture of open and informed leadership to reduce the risk of abuse and harm in our work with children and communities.