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  • Posted: Jan 11, 2024
    Deadline: Feb 11, 2024
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    StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved. Critically, we evaluate issues as they impact your business, and consequently deploy the appropriate skills and competenci...
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    Front Desk / Admin Officer (HMO Sector)

    Ref: ACTO-UH-ABJ-24

    Job Summary

    Our client, a reputable Health Maintenance Organization (HMO) is looking to hire a professional front desk/administrative executive who will provide essential and administrative support to ensure the smooth and efficient operations of the HMO.

    Responsibilities

    • Manage the front-desk/office area
    • Answering phone calls, emails and other in-person enquiries.
    • Communicate with customers to set up and schedule optimal appointment times.
    • Support the Admin Manager in related administrative duties including procurement, facility management, bill payments, etc.
    • Maintain a positive, empathetic and professional attitude towards customers and staff of the HMO.
    • Have basic understanding of HMO laws, and regulations to assist clients with inquiries.
    • Assist in planning and organizing HMO events and meetings when necessary
    • Keep up-to-date records of customer information, interactions, complaints, process customer accounts, and file documents.
    • Address inquiries, actively seek and escalate feedback from clients, to ensure timely and courteous responses.
    • Establish and build sustainable relationships and trust with client accounts through open and interactive communication.

    Required Skills and Qualifications

    • Bachelor’s degree in Business Administration, Secretarial Studies, or related fields.
    • Proven work experience as a Front Desk Officer, Administrative Officer, or similar role.
    • Solid knowledge of office procedures, with experience working in a hospital.
    • Proficient in the use of office management software like MS Office (MS Excel and MS Word)
    • Excellent written and verbal communication skills.
    • Attention to detail and accuracy in handling administrative tasks
    • Ability to maintain confidentiality and handle sensitive information with integrity
    • Strong interpersonal skills and customer-oriented approach. 

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    Marketing Officer (HMO Sector)

    Ref:  MKT-UH-ABJ-24 

    Job Summary

    Our client, a reputable Health Maintenance Organization (HMO) is looking to hire an experienced marketing officer who will work with the sales department in marketing the HMO’s insurance plans and generating more clients and referrals.

    The ideal candidate will be responsible for business development and sourcing new clients while maintaining relationships with new clients.

    Responsibilities

    • Source for new businesses and clients in the private and public sectors
    • Contribute to the implementation of marketing strategies.
    • Arranging for meetings and presentations with prospects and clients alike.
    • Conduct regular market intelligence activities
    • Contribute to the development of healthcare plans.
    • Contribute to the development of the company’s marketing and sales plans.
    • Achieve significant market penetration in accordance with set targets.
    • Use sales forecasting or strategic planning to ensure the sales and profitability of HMO plans or services.
    • Carry out environmental scans and develop products as necessary to meet the needs of the target market(s).
    • Participate in promotional activities, trade shows, working with agents, advertisers to market company products.

    Required Skills and Qualifications

    • Minimum of BSc./HND in Marketing, Nursing, Microbiology, Insurance or any other relevant field.
    • Excellent communication and presentation skills.(oral and written)
    • HMO experience is an added advantage.
    • Knowledge of the operations of the National Health Insurance Scheme (NHIS) will be an added advantage.
    • Excellent selling and customer relationship skills.
    • Minimum of 3 – 5 years marketing experience in the health insurance industry is required.

    go to method of application »

    Account / Finance Officer (HMO Sector)

    Job Summary

    Our client, a reputable Health Maintenance Organization (HMO) with is looking to hire an experienced Account/finance officer who will be responsible for managing the financial bookkeeping and records of the organization.

    Responsibilities

    • Performing financial analysis and reporting to management as needed.
    • Generating financial reports and statements to management for review.
    • Monitor expenditures, analyze revenues and determine budget variances report the same to management. 
    • Monitor and record financial transactions according to company policies and regulations.
    • Reconciliation of client accounts (HMO) with medical records and finance department.
    • Manage and maintain accounting records, including accounts payable and receivable, general ledger, and other financial data. 
    • Reconcile bank statements, credit card statements, and other financial accounts regularly. 
    • Prepare and analyze financial statements to provide insights and recommendations to the Finance Manager    

    Required Skills and Qualifications

    • B.Sc. in Accounting, Banking and Finance or related disciplines
    • Professional certification – ACA, ACCA – will be an advantage
    • Minimum of 5 years post qualification experience. 
    • Previous experience in the HMO industry will be an advantage.
    • Strong organizational skills, detail-oriented and sensitive to confidential information.
    • Team oriented with strong management and interpersonal skills.
    • Proven experience demonstrating mastery of computerized accounting systems, especially SAGE

    go to method of application »

    Internal Auditor (HMO sector)

    Ref: AO-UH-ABJ-24

    Job Summary

    Our client, a reputable Health Maintenance Organization (HMO) with headquarters in Abuja is looking to hire an experienced Internal Auditor to perform and control the full audit cycle, financial reliability and compliance with all applicable directives and regulations.

    Responsibilities

    • Obtain, analyze and evaluate accounting documentation, previous reports, data, flowcharts etc. and ensure compliance with state and federal regulations
    • Identify accounting and financial record-keeping processes that can be improved in the health insurance industry.
    • Identify loopholes and recommend risk aversion measures and cost savings method to management.
    • Engage in continuous knowledge development regarding the health insurance’s sector rules, regulations, best practices, tools, techniques and performance standards.
    • Assess the efficiency and productivity of internal departments and make recommendations for improvement to upper management in the form of reports and representations.
    • Implement best audit and business practices in line with applicable internal audit statements.
    • Develop, implement and maintain internal audit policies and procedures in accordance with local and international best practices.
    • Conduct investigations into identified or reported risks and provide overall supervision of planned annual audits in the health insurance ecosystem.

    Required Skills and Competencies

    • Bachelor’s degree in Accounting, Business Administration or other related fields.
    • Minimum of five (5) years’ experience in a similar role.
    • Professional certifications such as ACA/ACCA/CIA will be an advabtage
    • Proficiency in MS Office and the use of accounting software.
    • Miscellaneous attention to detail with the ability to multitask.

    Method of Application

    Interested applicants should forward CVs to recruitment@stresertintegrated.com using the ref as the  subject of the email.

     

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