Latest Vacancies at SendChamp

Responsibilities

• Develop and Execute Go Live Plans for new product and features
• Promote/Advertise our products and services across different media channels
• Understanding Customer Lifecycle to personalize content delivery
• Regularly provide guides and tips to help our customers navigate our platform.
• Liaise and Plan interviews and press conferences to promote the product brand
• Craft and send regular newsletters and product updates across our communication channels (Emails, WhatsApp, SMS e.t.c)
• Monitor our social media pages and address unique customers queries
• Gather customer feedback and channel them through to Product team
• Regularly provide community messaging to help customer morale, keep them up to date.
• Work with various teams (design, content, acquisition, product, sales) to implement strategies
• Test marketing product features, releases and ad copy
• Evaluate projects using relevant KPIs and feedback from existing and prospective customers
• Perform other duties as delegated and assigned by his/her Line Manager.

Job Requirements

• Candidates should possess a Bachelor's Degree / HND / OND / NCE qualification with 1 - 5 years work experience.
• Proven track record of communication & analytical skills;
• Strong Content writing skills
• Great people skills and ability to communicate (negative & positive) feedback;
• Knowledge of SEO and Google Analytics
• Proficient in English
• Good computer skills. Must have knowledge of the Microsoft Office Suite (Excel, Word and PowerPoint)
• Must be self-driven and be able to take initiative
• Good Relationship skills and emotional intelligence skills Empathize with Customers to understand customer needs and relate these needs with product capabilities
• Experience as a community manager would be an added advantage.

Benefits

• Stock Options
• 30 days paid leave each year
• Remote work
• Learn and grow a shit ton
• Health insurance.

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What We're Looking For

• We are looking for a Brand Designer to create engaging and on-brand desis for a variety of media.
• The Brand Designer job description includes the entire process of defining requirements, visualizing and creating graphics including illustrations, logos, layouts and photos.
• Your designs should capture the attention of those who see them and communicate the right message. For this, you need to have a creative flair and a strong ability to translate requirements into design. If you can communicate well and work methodically as part of a team, we’d like to meet you.

Responsibilities

• Study design briefs and determine requirements
• Schedule projects and define budget constraints
• Conceptualize visuals based on requirements
• Prepare rough drafts and present ideas
• Develop illustrations, logos and other designs using software or by hand
• Use the appropriate colors and layouts for each graphic
• Work with copywriters and creative director to produce final design
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand.

Job Requirements

• Candidates should possess a Bachelor's Degree / HND / OND / NCE qualification with 1 - 5 years work experience.
• Proven graphic designing experience
• A strong portfolio of illustrations or other designs
• Familiarity with design software and technologies (such as InDesign, Illustrator, Photoshop)
• Experience with motion design will be a plus
• A keen eye for aesthetics and details
• Excellent communication skills
• Ability to work methodically and meet deadlines.

Benefits

• Stock Options
• 30 days paid leave each year
• Remote work
• Learn and grow a shit ton
• Health insurance.