Subject RFP #: TO7/217727/Consultancy/Fixed Price Contract-2020-0003
Project: Integrated Health Program, FCT Activities
Purpose
- Palladium invites applications from suitably qualified individual consultants to provide technical support to the Federal Capital Territory (FCT) Health and Human Services Secretariat (HHSS) Human Resources for Health (HRH) unit to mentor the Area Councils and the PHC officers-in-charge on the development of operation plans (OP), the finalization and validation of the Human Resources for Health Policy and Strategy Plan.
- The consultancy aims to provide technical assistance to develop operational plan for the Area Councils, to address the staffing realignment, recruitment, retention and remuneration at PHCs to increase the number of PHCs meeting the minimum staffing standards, especially in the rural areas based on the revised Human Resources for Health (HRH) Policy and Strategy Plan by the FCT HHSS.
Type of Contract:
- This is a firm-fixed price deliverable-based contract. The consultant is expected to satisfactorily accomplish the deliverables before he/she gets paid for that deliverable.
- The IHP Chief of Party reserves the right to confirm if a deliverable is delivered adequately or otherwise. No price change is expected after contract is signed. IHP will not pay for cost of any deliverable that is not complete, of quality or on time.
Anticipated Contract Term:
- The anticipated performance period for the consultancy is January 25, 2021 – April 23, 2021. As a firm fixed price consultancy based on deliverables, Palladium will only pay for deliverables that have met the standards and expectations of the program and which is also delivered within assigned timelines.
Project
- The Integrated Health Program (IHP) is a USAID-funded five-year project with a mandate to improve health systems, improve access to and increase quality of primary health care in designated states (Sokoto, Bauchi, Kebbi, Ebonyi and the FCT). IHP aims to improve the enabling environment for equitable and sustainable health services, supplies, and delivery systems through policy development and implementation, with an emphasis on voluntary, rights-based health programs. IHP will help public health and policy leaders attach higher priority to their national and sub-national health needs, secure sustainable financing, advance health equity, and monitor policy implementation to ensure gains stay on track. IHP aims to secure long-term enduring change by working with coalitions both inside and outside of health and showing common cause with neglected populations and other development actors. Central elements of IHP revolve around building in country capacity, institutionalizing achievements of past investments, and promoting country ownership of programs and initiatives.
- The IHP project which aims to partner the State Government and other stakeholders to sustainably improve health outcomes has identified the strengthening of the human resources policy, planning and management as one of the key interventions for increasing access to quality health services and improving financial risk protection for the populace. IHP had supported the FCT to finalize, validate and disseminate the draft HRH Policy and Strategy plan. This activity seeks to in a 2-day technical meeting, develop a template/guideline for the Area Councils (ACs) to develop their specific HRH operational plan with which to address the staffing realignment, recruitment, retention and remuneration at PHCs to increase the number of PHCs meeting the minimum staffing standards, especially in the rural areas.
- Subsequently, using this template/guideline, a 2-day on-the site development workshop to develop operational plans for each of the Area Councils and PHCs to meet staffing standards, and on-site mentoring to each Area Council will be conducted followed by ongoing capacity building for the implementation and mentoring of the plans, including support to PHCs to directly recruit staff for BHCPF using the developed template/guideline.
Timeline:
- Applications are expected to be submitted on or before the due date as shown on the cover page. Bidders are expected to submit both technical and financial bids and in two separate emails to consultancy@ihp-nigeria.com stating as part of the subject matter of the email whether “Technical bid” or “Financial bid” and also quoting the RFP number as it appears on the cover page. Applications received will have a validity period of six months.
- Palladium will set up an evaluation committee who will meet to review all applications received within two weeks after the application period has closed. Top candidates may further be invited for an interview by the evaluation committee which will be conducted a week after the first evaluation. Depending on availability of the members of the evaluation committee and the exigences of the program, evaluation may be conducted at times which may be shorter or longer than stated here.
- Palladium will most likely issue the contract to the successful contractor from this process within 30 to 60 days after submission. Palladium’s ability to issue such contracts may be contingent upon USAID approval and when donor approval is required, timelines for contract award may be longer than stated. Palladium hopes that the services to be rendered on this consultancy will commence on January 25, 2021.
Scope of Work and Standards
Background:
- Human Resources (HR) are a strategic capital in any organization, but particularly so in health organizations, which are highly dependent on their workforce. Therefore, human resources for health is a key element in the delivery of quality health services necessitating calls for instituting the HRH management system that would provide an effective response to an HRH crisis.
- FCT HHSS /HRH with support from the IHP project, revised the HRH Policy with a complement HRH Strategy Plan to drive the process of achieving its HRH strategic goal of having in place, the right number, skill mix of competent, motivated, productive and equitably distributed health workforce for optimal and quality health care services provision to the population. IHP is continuing with the support to FCT to redress the human health workforce challenges, to further strengthen their ability to more efficient management of the health workforce towards addressing the existing gaps in HRH planning, production, and distribution identified from the health workforce situation analysis, for the successful delivery of the essential health services by the PHCs, plans to support the HRH unit to mentor ACs and officers-in-charge of PHCs to develop their HRHOP based on the strategy plan.
- Upon finalization, these documents will provide the tool for the Area Councils, to address the staffing realignment, recruitment, retention and remuneration at PHCs to increase the number of PHCs meeting the minimum staffing standards, especially in the rural areas
Roles and Responsibilities
- The consultant is expected to contribute towards the development of the HRH OPs for each of the Area Councils (ACs) by working with the FCT HRH unit/ Technical Working Group(TWG) and IHP HRH/Capacity Development CD Advisor to develop a standard template with which to support the ACs to develop their HRH OPs, support each of the six ACs to develop their HRH OPs
Services Description:
The major products and outcomes of this assignment are:
- Template for the development of the HRHOPs
- HRHOPs for all the six ACs
Tasks and Deliverables:
Tasks:
- Workshop for Area Councils and PHC Officers-in-Charge to develop template/ guidelines for developing operational plans based on the finalized HRH strategy document to address the staffing realignment, recruitment, retention and remuneration at PHCs, especially in rural areas including the guideline for PHCs to directly recruit staff based on the BHCPF requirements
- Deliverables:
- Report of workshop (to include the agenda and participants list)
- Template/Guidelines for developing operational Plans to address the staffing realignment, recruitment, retention and remuneration at PHCs based on the finalized HRH Strategy document
- Guideline for PHCs to directly recruit staff based on the BHCPF requirements
- Preparation and conduct of On-the site development workshop to develop operational plans for each of the Area Councils and PHCs to meet staffing standards, and on-site mentoring to each Area Council.
- Deliverables
- Schedule for the onsite operational plan development in the ACs
- Finalized template
- Agenda for the 2 -day workshop
- HRH OP for the six Area Councils (ACs) namely: (1) Abaji (2) AMAC (3) Bwari (4) Gwagwalada (5) Kwali (6) Kuje
- Reports for all the six ACs’ 2-day onsite development workshops namely: (1) Abaji (2) AMAC (3) Bwari (4) Gwagwalada (5) Kwali (6) Kuje. All reports should include agenda, attendance and pictures
- Reports
- Deliverables:
- Draft comprehensive report of the consultancy submitted to IHP for review
- Final Consultancy report incorporating input from IHP submitted in word and PDF formats using IHP approved Template
Eligibility Requirements
- A good first degree or its equivalent from a reputable University in Health, Health Economics, Social Sciences and other related fields.
- Postgraduate qualification in Management, Human Resource Management or other related fields Manpower Planning, Employment Planning’, ‘Labour Planning’, Health Systems Strengthening
- Minimum of 5 years’ experience in Human Resource for Health
- Experience working in public sector will be an added advantage
- Experience in developing policy, operational plans and strategy documents
- Experience in facilitating workshops
- Good understanding of current health financing reform initiatives in Nigeria
- Experience carrying out similar assignments in Nigeria particularly at the sub-national level.
Required Technical Competencies:
- Expertise in human resources for Health management
- Familiar with Nigerian Health system especially at the area council level
- Knowledgeable about change theories and health system approaches, especially the government health reform agendas such as the Universal Health Coverage
Required Skills:
- Policy and strategy development
- Strong Literary and writing
- Computer
- Facilitation
- Interpersonal
- Operational plan development
Click here for more information
go to method of application »
Subject RFP #: TO6/217727/Consultancy/Fixed Price Contract-2020-0001
Project: Integrated Health Program, Ebonyi State Activities
Purpose
- Palladium invites applications from suitably qualified individual consultants to provide technical support to streamlining the Ebonyi State Health Insurance Scheme’s operations and ensuring necessary structures and processes are in place to guarantee delivery of services to enrolees, facilitate expansion to the informal sector, improve quality processes and build capacity of the EBSHIA staff to manage the scheme. In this Request for Proposal, Palladium expects offerors to develop a custom solution and proposal to Palladium for consideration. Bidders are required to provide justification for the work proposed or methodology to be adopted. This will be a Best Value procurement.
- This consultancy aims to improve the enabling environment for equitable and sustainable health services, supplies, and delivery systems through policy development and implementation, with an emphasis on voluntary, rights-based health programs. And support in technical preparations for the take-off of the Ebonyi State Health Insurance Scheme, to provide technical support on the effective operationalization of EBSHIS including building the capacity of staff on claims management, development of operational plan and business process manuals. Support EBSHIA advocacy and community engagement activities to critical stakeholders to generate demand for the scheme; including the Head of Service, Labor union, Religious leaders, Traditional leaders, Women groups and women leaders, Media etc. Support EBSHIA to procure and set up an efficient ICT platform in line with NHIS standards
Type of Contract:
- This is a firm-fixed price deliverable-based contract. The consultant is expected to satisfactorily accomplish the deliverables before he/she gets paid for that deliverable.
- The IHP Chief of Party reserves the right to confirm if a deliverable is delivered adequately or otherwise. No price change is expected after contract is signed. IHP will not pay for cost of any deliverable that is not complete, of quality and delivered on time.
Anticipated Contract Term:
- The anticipated performance period for the consultancy is February 1, 2021 to May 30, 2021. As a firm fixed price consultancy based on deliverables, Palladium will only pay for deliverables that have met the standards and expectations of the program and which is also delivered within assigned timelines.
Project
- The Integrated Health Program (IHP) is a USAID-funded five-year project with a mandate to improve health systems, improve access to and increase quality of primary health care in designated states (Sokoto, Bauchi, Kebbi, Ebonyi and FCT). IHP is working with state governments to strengthen and advance operationalization of State Health Insurance Schemes toward attainment of universal health coverage. IHP aims to improve the enabling environment for equitable and sustainable health services, supplies, and delivery systems through policy development and implementation, with an emphasis on voluntary, rights-based health programs.
- The decentralization of the National Health Insurance Scheme (NHIS) and consequent establishment of State Health Insurance Schemes (SHIS) across the country is one of the key policy thrusts of the Government of Nigeria aimed at reforming the health financing landscape for a stronger health system and improved health outcomes. To this effect, IHP is supporting focus states to put in place necessary design elements and operational structures for the effective roll-out and implementation of the various SHIS.
- The Ebonyi State Health Insurance Scheme (EBSHIS) was established in September, 2018 to provide good quality, accessible and affordable health care for all residents of Ebonyi State through efficiency and equity with a user-friendly ICT platform by engaging qualified health care providers The EBSHIS strives to improve financial risk protection of Ebonyi state residents towards achieving universal health coverage. With the support of the USAID-funded Health Policy Plus (HP+) project, the Agency has put in place some technical requirements in readiness for the scheme. This includes passing the EBSHIS establishment bill which enshrines the mandatory participation of all Ebonyi state residents, setting up its institutional structure (operational and governance), development of operational manuals, benefit package and accreditation of facilities for enrolment
- Consequently, EBSHIA is desirous of developing structures, systems and processes that will enable the scheme to take off and ensure coverage of the formal, private and informal sectors.
- USAID-IHP now wishes to build on this platform to support the EBSHIS in implementing the designed technical processes, develop required standard operating procedures and enhance the EBSHIA capacity to manage health insurance operations.
- USAID-IHP is seeking a qualified consultant to be embedded within the EBSHIA to provide technical guidance on the implementation of health insurance technical operations and to build the team’s capacity to progressively take on these activities.
Timeline:
- Applications are expected to be submitted on or before the due date as specified at the first page of this RFP. Bidders are expected to submit both technical and financial bids and in two separate emails to consultancy@ihp-nigeria.com stating as part of the subject matter of the email whether “Technical bid” or “Financial bid” and also quoting the RFP number as it appears on the cover page. Applications received will have a validity period of six months.
- Palladium will set up an evaluation committee who will meet to review all applications received within two weeks after the application period has closed. Top candidates may further be invited for an interview by the evaluation committee which will be conducted a week after the first evaluation. Depending on availability of the members of the evaluation committee and the exigences of the program, evaluation may be conducted at times which may be shorter or longer than stated here.
- Palladium will most likely issue the contract to the successful contractor from this process within 30 to 60 days after submission. Palladium’s ability to issue such contracts may be contingent upon USAID approval and when donor approval is required, timelines for contract award may be longer than stated. Palladium hopes that the services to be rendered on this consultancy will commence on February 1, 2021.
Scope of Work and Standards
Background:
- The Ebonyi State Health Insurance Scheme (EBSHIS) was established in September, 2018 to provide good quality, accessible and affordable health care for all residents of Ebonyi State through efficiency and equity with a user-friendly ICT platform by engaging qualified health care providers The EBSHIS strives to improve financial risk protection of Ebonyi state residents towards achieving universal health coverage. With the support of the USAID-funded Health Policy Plus (HP+) project, the Agency has put in place some technical requirements in readiness for the scheme. This includes passing the EBSHIS establishment bill which enshrines the mandatory participation of all Ebonyi state residents, setting up its institutional structure (operational and governance), development of operational manuals, benefits package and accreditation of facilities for enrolment.
- Consequently, EBSHIA is desirous of developing structures, systems and processes that will enable the scheme to take off and ensure coverage of the formal, private and informal sectors.
- USAID-IHP now wishes to build on this platform to support the EBSHIS in implementing the designed technical processes, develop required standard operating procedures and enhance the EBSHIA capacity to manage health insurance operations.
Roles and Responsibilities
- The consultant will provide technical support for streamlining the Ebonyi State Health Insurance Scheme’s operations and ensuring necessary structures and processes are in place to guarantee delivery of services to enrolees, facilitate expansion to the informal sector, improve quality processes and build capacity of the EBSHIA staff to manage the scheme.
Services Description:
The specific responsibilities of the Consultant will be to:
- Building the capacity of EBSHIA on organizational restructuring including a code of conduct, work ethics and identifying priority HRH gap.
- Provide technical support to EBSHIS to revise the EBSHIS roll-out plan with the aim of identifying immediate processes and structures that need urgent attention
- Develop (and where applicable, finalize) documents, technical processes and tools that are needed for EBSHIS operations. This includes an EBSHIA 2021 Annual Operational Plan, and standard operating procedures for health insurance operations such as accreditation, enrolment, TPA engagement, claims management and quality management.
- Provide TA to EBSHIA in the selection of an ICT system in line with NHIS standards by playing a central role in the review, vendor demonstrations and evaluation of different ICT systems’ functionalities
- Provide technical assistance to EBSHIA identify/develop informal sector aggregators/platforms/ structures that can be leveraged for health insurance enrolment and develop an informal sector strategy, incorporating a demand creation plan, to achieve target informal sector coverage
- Support EBSHIA with enrolment processes for both formal and informal sector
- Build the EBSHIS’ staff capacity on managing health insurance operation through a mix of on the job training, mentorship and engagement in the development and implementation of technical and operational documents including accreditation, TPA engagement and enrolment
The Consultancy will run for a period of three (3) months and the consultant is required to be embedded within the EBSHIS for the period of this consultancy
Deliverables and Output:
Conduct a technical needs assessment for EBSHIA. This includes:
- The goal, objectives, status, challenges and opportunities.
- Identification of gaps; organizational/institutional and financing capacity development plan for agency staff.
Capacity building/mentoring of EBSHIA staff. This includes:
- Workplace ethics and training on job specifications per department
- Revised roll-out plan that shows step-by-step activities in readiness for EBSHIS takeoff
- Building the capacity of technical staff on EBSHIS claims management and reimbursement processes, public financial management
- Output:
- Three Capacity building assessments that shows improved performance and conduct at least 8 in-house events.
- Provide expert TA to finalize the design of the ICT scope and requirements
Documents required for technical readiness for EBSHIS implementation. This includes:
- Build the capacity of EBSHIS staff to develop a detailed demand creation and enrolment plan for both the formal and informal sector
- Build the capacity of EBSHIS staff to conduct a 2021 Annual operational plan
- Initial needs assessment report with recommendations for strategic planning and implementation for the next 5 years.
- Output:
- Informal and formal sector enrolment plan Demand creation plan 2021 Annual Operational Plan 2021-2025 EBSHIS strategic plan
- Provide expert TA to develop an orientation package on EBSHIS implementation for all stakeholders (including TPAs, Health Facilities and etc
- Conduct a pre and posttest with the intended audience
- Support EBHSIS to conduct sensitization for enrolment
- Output:
- Orientation plan for stakeholder engagement
- Support EBSHIS to develop a proposal on the pregnant women package
- Work with EBSHIA to develop and submit a bi-monthly progress report and final report on this technical assistance assignment.
- Output:
- Final consultancy and bi-monthly progress reports
Eligibility Requirements
- A good first degree or its equivalent from a reputable University in Medicine, Sciences, or numerate disciplines such as Actuarial Science, Statistics, Insurance, etc.
- Post graduate qualification in Management, Public Health, Health Management, Health Economics, Insurance or other related fields
- Certification in and/or professional membership of Health, Management and Health Insurance related bodies shall be an added advantage
- Minimum of 5 years’ experience implementing health insurance in Nigeria or related settings.
- Expertise in claims management and reimbursement best practices
- Experience in developing and delivering capacity building workshops; including on health insurance implementation
- Experience in contributing to the development of health insurance strategic plans and managing teams to implement health insurance strategic plans
- Good understanding of current health financing reform initiatives in Nigeria especially the subnational level
- Experience carrying out similar assignments in Nigeria particularly at the sub-national level.
Required Technical Competencies:
- Expert in insurance management and operations
- Familiar with results-based management
- Knowledgeable about ICT systems for insurance management
- Knowledgeable about change theories and health system approaches
- Expert in knowledge management and skills development
Required Skills:
- Analytical skills
- Leadership and coaching skills
- Good interpersonal skills
- Good communication skills (negotiation, moderation, representation, presentation of results)
- Strong oral and writing skills in English
Click here for more information
Interested and qualified candidates should send their Applications to: consultancy@ihp-nigeria.com
Important Notice
- Please follow the instructions as contained in the Request for Application (RFP) and submit to the email above
- No late application will be received after the deadline.
Application Requirements
The applicant is expected to provide the following requirements in line with the application guideline:
- A cover letter addressing the requirements and qualification to handle the task
- Complete CV
- Documents- certificates, diplomas and professional certifications
- Detailed plan to accomplish the deliverables with detailed cost per deliverable
- Names and contact details of 3 professional referees with emails and phone numbers
- Any samples of previous work done in a related area which might include policy, strategy documents etc.
Gmail
Yahoomail