Latest Vacancies at File Solutions Limited

Duties and Responsibilities:

• Preparing accounts and tax returns
• Monitoring spending and budgets
• Auditing and analysing financial performance
• Financial forecasting and risk analysis
• Advising on how to reduce costs and increase profits
• Compiling and presenting financial and budget reports
• Ensure that financial statements and records comply with laws and regulations
• Keeping account books and systems up to date.

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Job Purpose:

Manages general office duties to ensure company processes run smoothly. Assists with director duties and corresponds with clients, customers, and vendors.

Job Duties:

• Performs clerical duties, including, but not limited to, mailing and filing correspondence, preparing payrolls, placing orders, and answering calls
• Interacts with clients, visitors, and vendors
• Sorts and distributes incoming mail
• Arranges meetings by reserving rooms and managing refreshments
• Types correspondence, meeting notes, and forms among other documents
• Photocopies, scans, and files appropriate documents
• Edits documents for accuracy
• Maintains accurate records and enters data
• Assists with organising events when necessary
• Conducts research and compiles data
• Signs for delivered packages and distributes them to the appropriate recipient
• Maintains financial database records
• Covers reception upon occasion
• Maintains stock of supplies by anticipating work requirements, ordering supplies, and distributing supplies where necessary
• Answers customer questions and confirms customer orders
• Engages in educational opportunities as needed
• Performs additional duties when required, including drafting brochures and organising the filing system

Skills and Qualifications:

• Previous Experience in a Related Field Preferred
• Self-Driven; Excellent Customer Care Skills
• Exceptional Communication Skills
• Ability to Maintain a Strict Level of Confidence
• Proficiency in Microsoft Office Programs
• Attention to Detail
• Professional Appearance
• Excellent Typing Skills
• Strong Problem-Solving Skills
• Excellent Organisational Skills
• Highly Motivated and Ability to Prioritize Efficiently
• Ability to Work Alone or As Part of a Team
• Enthusiastic and Reliable
• Knowledge of Basic Office Management Procedures
• Reliable
• He/she must possess a minimum of OND in secretarial/office Management or Social Science related Courses.

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1.    Technical support: We are looking for technically skilled candidates with excellent interpersonal skills for the technical support position. He/she should be able to troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

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Job brief

We are looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. You will be the company’s second-in-command and responsible for the efficiency of business.

Responsibilities

• Design and implement business strategies, plans and procedures
• Set comprehensive goals for performance and growth
• Establish policies that promote company culture and vision
• Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
• Lead employees to encourage maximum performance and dedication
• Evaluate performance by analyzing and interpreting data and metrics
• Write and submit reports to the CEO in all matters of importance
• Assist CEO in fundraising ventures
• Participate in expansion activities (investments, acquisitions, corporate alliances etc.)

Requirements

• Proven experience as Chief Operating Office or relevant role
• Understanding of business functions such as HR, Finance, marketing etc.
• Demonstrable competency in strategic planning and business development
• Experience in fundraising will be a plus
• Working knowledge of data analysis and performance/operation metrics
• Working knowledge of IT/Business infrastructure and MS Office
• Outstanding organizational and leadership abilities
• Excellent interpersonal and public speaking skills
• Aptitude in decision-making and problem-solving
• BSc/BA in Business Administration or relevant field; MSc/MBA is a plus

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1.    Manager, E-Commerce: Candidate for the Ecommerce Manager position must be organized, analytical with strong technical skills. He/she must be able to multitask effectively and be able to effectively provide solutions to problem. He/she must be creative, pragmatic and eager to learn

Educational Qualification:

BSc, Computer Science, minimum of 2nd Class Lower Division

Skills

• Extensive experience with practices and techniques related to web merchandizing or online retailing
• Operational knowledge of techniques required for market research and analysis
• Sound knowledge of website management and eCommerce usability
• Proficient with Microsoft office Applications, MS Access and others
• Good communication skills.
•  A strong grasp of modern technology and social media is essential to the job

Experience:

A minimum of 10 years, of which a minimum of 3yers on a managerial level