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  • Posted: Aug 5, 2021
    Deadline: Aug 20, 2021
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    At File Solutions Limited, we work with strategic partners to deliver state-of-the-art software solutions that include e-commerce, e-payments and biometric devices used in enrolment and authentication environments.
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    Accountant

    Duties and Responsibilities:

    • Preparing accounts and tax returns
    • Monitoring spending and budgets
    • Auditing and analysing financial performance
    • Financial forecasting and risk analysis
    • Advising on how to reduce costs and increase profits
    • Compiling and presenting financial and budget reports
    • Ensure that financial statements and records comply with laws and regulations
    • Keeping account books and systems up to date.

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    Office Assistant

    Job Purpose:

    Manages general office duties to ensure company processes run smoothly. Assists with director duties and corresponds with clients, customers, and vendors.

    Job Duties:

    • Performs clerical duties, including, but not limited to, mailing and filing correspondence, preparing payrolls, placing orders, and answering calls
    • Interacts with clients, visitors, and vendors
    • Sorts and distributes incoming mail
    • Arranges meetings by reserving rooms and managing refreshments
    • Types correspondence, meeting notes, and forms among other documents
    • Photocopies, scans, and files appropriate documents
    • Edits documents for accuracy
    • Maintains accurate records and enters data
    • Assists with organising events when necessary
    • Conducts research and compiles data
    • Signs for delivered packages and distributes them to the appropriate recipient
    • Maintains financial database records
    • Covers reception upon occasion
    • Maintains stock of supplies by anticipating work requirements, ordering supplies, and distributing supplies where necessary
    • Answers customer questions and confirms customer orders
    • Engages in educational opportunities as needed
    • Performs additional duties when required, including drafting brochures and organising the filing system

    Skills and Qualifications:

    • Previous Experience in a Related Field Preferred
    • Self-Driven; Excellent Customer Care Skills
    • Exceptional Communication Skills
    • Ability to Maintain a Strict Level of Confidence
    • Proficiency in Microsoft Office Programs
    • Attention to Detail
    • Professional Appearance
    • Excellent Typing Skills
    • Strong Problem-Solving Skills
    • Excellent Organisational Skills
    • Highly Motivated and Ability to Prioritize Efficiently
    • Ability to Work Alone or As Part of a Team
    • Enthusiastic and Reliable
    • Knowledge of Basic Office Management Procedures
    • Reliable
    • He/she must possess a minimum of OND in secretarial/office Management or Social Science related Courses.

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    Technical Support

    1.    Technical support: We are looking for technically skilled candidates with excellent interpersonal skills for the technical support position. He/she should be able to troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

    Responsibilities:

    • Identifying hardware and software solutions.
    • Troubleshooting technical issues.
    • Diagnosing and repairing faults.
    • Resolving network issues.
    • Installing and configuring hardware and software.
    • Speaking to customers to quickly get to the root of their problem.
    • Providing timely and accurate customer feedback.
    • Talking customers through a series of actions to resolve a problem.
    • Following up with clients to ensure the problem is resolved.
    • Replacing or repairing the necessary parts.
    • Supporting the roll-out of new applications.
    • Providing support in the form of procedural documentation.
    • Managing multiple cases at one time.
    • Testing and evaluating new technologies.
    • Conducting electrical safety checks on equipment.

    Requirements:

    • Degree in computer science or information technology.
    • Certification in Microsoft, Linux, or Cisco is advantageous.
    • Prior experience in tech support, desktop support, or a similar role.
    • Proficiency in Windows/Linux/Mac OS.
    • Experience with remote desktop applications and help desk software.
    • Attention to detail and good problem-solving skills.
    • Excellent interpersonal skills.
    • Good written and verbal communication.

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    Chief Operating Officer (COO):

    Job brief

    We are looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. You will be the company’s second-in-command and responsible for the efficiency of business.

    Responsibilities

    • Design and implement business strategies, plans and procedures
    • Set comprehensive goals for performance and growth
    • Establish policies that promote company culture and vision
    • Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
    • Lead employees to encourage maximum performance and dedication
    • Evaluate performance by analyzing and interpreting data and metrics
    • Write and submit reports to the CEO in all matters of importance
    • Assist CEO in fundraising ventures
    • Participate in expansion activities (investments, acquisitions, corporate alliances etc.)

    Requirements

    • Proven experience as Chief Operating Office or relevant role
    • Understanding of business functions such as HR, Finance, marketing etc.
    • Demonstrable competency in strategic planning and business development
    • Experience in fundraising will be a plus
    • Working knowledge of data analysis and performance/operation metrics
    • Working knowledge of IT/Business infrastructure and MS Office
    • Outstanding organizational and leadership abilities
    • Excellent interpersonal and public speaking skills
    • Aptitude in decision-making and problem-solving
    • BSc/BA in Business Administration or relevant field; MSc/MBA is a plus

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    Manager, E-Commerce

    1.    Manager, E-Commerce: Candidate for the Ecommerce Manager position must be organized, analytical with strong technical skills. He/she must be able to multitask effectively and be able to effectively provide solutions to problem. He/she must be creative, pragmatic and eager to learn

    Educational Qualification:

    BSc, Computer Science, minimum of 2nd Class Lower Division

    Skills

    • Extensive experience with practices and techniques related to web merchandizing or online retailing
    • Operational knowledge of techniques required for market research and analysis
    • Sound knowledge of website management and eCommerce usability
    • Proficient with Microsoft office Applications, MS Access and others
    • Good communication skills.
    •  A strong grasp of modern technology and social media is essential to the job

    Experience:

    A minimum of 10 years, of which a minimum of 3yers on a managerial level

    Method of Application

    Qualified candidates should send their CV to cbalogun@file solutions.com.ng, using the job title as subject of the mail.

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