Latest Vacancies at Alert Microfinance Bank

Description

• Carry out a risk assessment of all loan applications and recommend approval as applicable.
• Improve and embed a risk management culture within the Bank.
• Liaise with the Departmental head to send relevant reports to regulators i.e. CBN and others.
• Ensure the Bank remains compliant in line with local regulations and internal policy requirements.
• Conduct a risk profile exercise to ascertain the residual level of risk exposure in the Bank.
• Report all due repayments in the Bank’s Risk Assets.
• Performs first level review and evaluation on all retail requests to ensure all recommendations are made in line with the Bank's risk acceptance criteria for a specific retail loan product
• Confirms that all retail credit requests presented by the business offices through the bank's workflow platforms have all required data completed and supporting documents are attached for scrutiny for informed lending decision making.
• Conducts internal credit checks is done within the bank for any retail credit presented, while further providing due interpretation for the credit check reports to ascertain the creditworthiness of the customer.
• Conduct detailed collateral analysis, paying due attention to collateral acceptability.

Requirements

• Minimum of a B.Sc or HND in Accounts, Finance, Economics, Business Administration, Statistics.
• Minimum of 2 years cognate experience as a Credit Risk Officer in a Microfinance Bank.

Skills:

• Customer relationship management skills.
• Ability to work with little or no supervision.
• Problem Solving, Critical reasoning, detail-oriented.
• Excellent verbal, presentation and writing skills.

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Job Description

• The Deposit Mobilization Officer at Alert Microfinance Bank is responsible to source appropriately priced and mobilizing structured deposits for the company from individual and institutional sources, meeting, maintaining and exceeding set targets.
• Cultivate new clientele on a regular basis while increasing the number of treasury services taken up by customers.

Key Deliverables

• To drive the deposit mobilization arm of the business.
• Mobilization of funds from private sectors entities, individuals and corporate agencies.
• Identify target markets with identified volumes to drive high volumes of new funds to the bank
• Work with the team to develop and implement a business development plan to improve the deposit mobilization and retention of deposits and also manage withdrawal attrition
• Contribute to the development of innovative savings products in line with customer needs
• Drive and maintain relationships with corporate clients and individual depositors
• Advice customers on funds status and generate new clientele on an ongoing basis.
• Meet assigned targets and quotas.

Key Requirements

• Minimum of a B.Sc or its equivalent in Marketing or related field.
• 3 - 5 years cognate experience from a reputable Microfinance Bank.
• Sound Risk Management experience and can mobilize deposit of Min of 25 million Naira Monthly with good success rate and track records.
• Good knowledge of Deposit Mobilization
• Ability to drive deposit mobilization, retention of deposit and also manage withdrawal attrition.

Salary

• Very Attractive (With Incentives and Commission).

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Location: Mainland, Lagos

Job Summary

• Customer Service Officer at Alert Microfinance Bank; handles customer inquiries, complaints and requests, post transactions into the banking application. Manage large amounts of incoming calls. Generate sales leads. Identify and assess customers' needs to achieve satisfaction.

Job Description

• Handle inbound and outbound phone calls.
• Provide information to customers on their account status and account balances
• Open new bank accounts according to laid down rules and guidelines
• Suggest effective ways through which the bank can promote its products and services and increase customer satisfaction
• Participate in marketing and awareness campaigns in the bank to create an enlarged customer base
• Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction
• Ensure that customers’ confidential information is properly protected and only used for official purposes
• Be involved in performing some financial related and marketing transactions
• Channel complex customer complaints and challenges to the right quarters for effective resolution

Key Requirements

• Minimum of B.Sc or its equivalent in a Social Science related discipline.
• 1-3 years cognate experience from a reputable Microfinance Bank.

Skills:

• Detailed and target oriented
• Excellent team spirit and communications skills
• Excellent Human Relations and Inter-personal skills
• Goal oriented.