Latest Jobs at Tezza Business Solutions Ltd

Job Description

• The Business Analyst should be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analytical, building, testing and deployment tasks of our software product’s features.
• He / She would report to the Lead, Business Development.

Responsibilities

• Define configuration, specifications, business analysis requirements, reporting and alerting requirements.
• Report on common sources of technical issues or questions and make recommendations to product team.
• Communicate key insights and findings to product team.
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
• Assess the feasibility of the recommended solution from a business perspective.
• Assess the impact of the solution on various stakeholders.
• Ensure that the solution development team understands the problem and the solution.
• Perform quality assurance.
• Manage changes to business requirements and carry out an impact analysis.

Requirements

• Candidates should possess a Degree in IT / Computer Science.
• 3-5 years' experience in Business / Systems Analysis or Quality Assurance.
• Proven experience in eliciting requirements and testing.
• Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools.
• Solid experience in writing SQL queries.
• Basic knowledge in generating process documentation.
• Proven work experience as a Business analyst.
• Hands on experience with software development and documentation.
• Must have core banking experience

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Key Responsibilities

• Content Strategy & Creation: Develop monthly social media content calendars that align with client goals, brand identity, and campaign objectives. Create engaging, relevant, and high-quality content for multiple social platforms including Facebook, Instagram, LinkedIn, and Twitter.
• Community Management: Build and nurture client social media communities by responding to comments, messages, and mentions in a timely and authentic manner. Monitor and engage with relevant conversations to increase brand visibility.
• Campaign Execution: Plan, execute, and optimize social media campaigns, leveraging paid and organic tactics. Coordinate with internal teams to support cross-channel marketing efforts.
• Budget Management: Manage and allocate budgets for paid social media campaigns across platforms. Monitor ad-spend and adjust budgets as necessary to meet campaign objectives and client expectations.
• Analytics & Reporting: Track, analyze, and report on social media performance using tools like Meta Business Suite/Ads Manager and other reporting tools. Present findings, insights, and recommendations to improve campaign effectiveness.
• Trend Monitoring: Stay updated on social media trends, tools, and best practices. Identify opportunities for Digitezz and our clients to innovate and stand out in their industries.
• Collaboration: Work closely with the design, content, and website/SEO teams to ensure cohesive branding and messaging across all platforms. Attend internal and external meetings as needed to present findings and review performance.

Qualifications and Skills

• Bachelor's Degree in Marketing, Communications, or related field.
• 3 - 5 years experience in social media marketing
• Strong understanding of social media platforms, algorithms, and trends.
• Excellent written and verbal communication skills.
• Creative thinker with a keen eye for visual design and aesthetics.
• Strong analytical skills and ability to interpret data to drive decision-making.
• Experience with social media management tools and analytics platforms.
• Ability to work independently and collaboratively in a fast-paced environment