Latest Jobs at Tezza Business Solutions

Skills and Qualities

• Good communication skills
• Strong interpersonal skills
• Business awareness and commercial focus
• Leadership and strong management skills
• Technically competent
• Strong interpersonal skills
• Ability to analyse, interpret and explain the legal framework regulating employment
• Influencing and negotiating skills
• Personally credible
• Integrity and approachability.

Responsibilities

• Engaging with heads of departments and Suggest new HR strategies
• Collaborate with colleagues in the human resources department to develop policies, programs, and solutions
• Identify training needs for teams and individual and evaluate training programs
• Write contracts for promotions, transfers, and new hires in collaboration with department management
• Identify training needs and monitor training programs to ensure that training objectives are met
• Provide input on workforce and succession planning as well as plans business unit restructuring
• Maintain awareness of the culture, plans, financial position, and competition of the business units under the HR purview
• Acts as change agent to business through process design and approaches that support change and transformation – striving to lead mutual processes to best practice status.
• Provides day-to-day coaching to leadership on a variety of actions to include employee relations issues, policy interpretation and application; talent management and development; and organizational design consultation.
• Conducts ongoing supply and demand analysis for business partners on current and future state staffing and skill needs and designs talent acquisition strategies to meet those needs. Actively participates in annual budget planning/labor forecasting process with business partners.
• Remains current on trends and innovative recruiting techniques in order to compete in market and within industry.
• Leads and/or supports annual HR cycle deliverable to include performance management; merit and bonus awards; benefits enrollment; etc.
• Monitor Payroll; HRIS; and Compensation and Benefits functions as needed to provide solutions for clients.

Requirements

• Proven strong foundation and knowledge of principles & practice of HR including employment law and compliance requirements
• B.Sc, M.Sc, in Human Resources, Business, Communications, or related field
• Six (6) to Eight (8) years of HR experience in both talent acquisition and general HR experience.
• A recognized HR certification (CIPM, CIPD, SHRM, PHRi) is compulsory.
• Proven client management and business literacy skills
• Excellent interpersonal skills and effective verbal and written communication skills
• Proven ability to effectively coach employees and management through complex and difficult issues
• Ability to set high personal goals and work independently
• Ability to organize, multi-task and prioritize tasks
• Proven acuity in MS office suite, internet and data-base management Background

Work activities

• Developing HR planning strategies with line managers by considering immediate and long-term staff requirements
• Recruiting staff by preparing job descriptions and job adverts; deciding on how best to advertise
• Shortlisting applicants for interview using a variety of selection techniques including psychometric testing Interviewing shortlisted candidates
• Advising on pay and other issues, including promotion and benefits; administer payroll and maintain staff records
• Interpreting and advising on employment legislation; develop and implement policies on a variety of workplace issues e.g. disciplinary procedures, absence management, working conditions, performance management and equal opportunities
• Listening to grievances and implementing disciplinary procedures
• Analyzing training needs in conjunction with line managers; planning and delivering training, including staff inductions.

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Job Responsibilities Include:

• Understand the client environment, client requirements and stated and unstated expectations
• Collaborate, prepare, and present Epics, User Stories and Product Backlogs
• Collaborate, prepare, and present sprint plan, retrospection reports, burn out charts, etc.
• Facilitates meetings, including the Daily Standup, Iteration Planning, Iteration
• Review, and Iteration Retrospective
• Support the Product Owner and Project Manager in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope
• Eliminate impediments by addressing and eliminating issues to improve the likelihood of achieving the objectives of the Iteration
• Facilitate demonstration of the work product by the team to the client
• Exhibit the behaviors of a LeanAgile Leader with a LeanAgile Mindset. Help the team embrace SAFe Core Values, adopt, and apply SAFe Principles, and implement SAFe practices
• Responsible for driving innovation and improving the performance of the applications in scope
• Ability to manage to budgets, timeframes and delivery schedules as required by client
• Identify risks and prepare for contingencies and mitigation

Basic Qualifications and Experience

• BS or Master’s degree in a related technical fields or equivalent practical experience.
• 3+ years of industry experience as a Scrum Master in a SaaS and Cloud service environment (AWS and Azure preferred), missioncritical solution delivery, digital transformation and solution modernization efforts.
• 3+ years' experience leading a team in solution delivery projects involving Microsoft
• Technologies (such as .net, SQL Server, Microsoft Dynamics, Power Platform and
• Power Apps)
• Track record of managing successfully multiple scrum teams.
• Experience guiding continuous improvement of process and technology.
• Take smart risks and champion new ideas.
• Ability to demonstrate strong communication, project management, interpersonal and organizational skills
• Project Management certifications Scrum Master, SAFe is important.

Preferred Skills:

• Ability to work with different stakeholders, internal and external, to facilitate the development of effective, responsive, fully compliant cloud engineering solutions
• Experience / Good understanding of Cloud Environments (AWS and Azure preferred) and related Cloud technologies is nice to have.
• Knowledge in use of JIRA, Confluence, MIRO and Teams collaboration tools shall be important.
• Skilled in leading development of cloudready/cloudnative solutions and delivery of cloud environments using leading technologies and methodologies
• Additional Certifications such as PRINCE 2, ITIL, PMP, are preferred

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Detailed Description
We are currently seeking for a qualified Business Analyst/Project Manager to join our Business Process Engineering team.

• The successful candidate will be expected to serves as a liaison between IT, Operations and the business line to facilitate process improvements, process development and process engineering.
• The individual will also be responsible for monitoring business processes and user needs, documenting business requirements in order to enhance as well as support new and existing bank initiatives.
• The successful candidate must possess a good understanding of process improvements and industry requirements. He or she must also be able to act as a team leader and sometimes as project manager for assigned projects.
• The successful candidate must be able identify, research and analyze process problems with new banking products, recommend changes, develop solutions with all concerned stakeholder.

Key Deliverables:

• Design, develop and manage the Bank’s business processes and procedures
• Identify quick wins and come up with innovations that will improve the Bank’s business processes
• Facilitate review sessions with stakeholder units
• Design new processes based on defined metrics taking into consideration the peculiarity of relevant team’s operations
• Document policies, procedures, standards, and processes in line with the financial industry and best practices
• Collaborate with IT for the automation of relevant processes to ensure more efficient service delivery
• Develop Business / Functional requirements for development of new applications.

Requirements
Educational Requirements:

• Bachelor's degree or foreign equivalent in Business Administration, Engineering, Computer Science, or closely related and 5 years of progressive, post-bachelor’s experience in the position offered or as a Business Analyst, or closely related occupation, in financial services / banking industry.

Experience must include:

• Utilizing Project Management tools to manage project requirements and to ensure application testing and execution adhere to quality standards;
• Converting business requirements to technical specifications;
• Utilizing Project Management Methodology to work on project deliverables and to ensure deliverables meet standards and processes;
• Process improvement and optimization skills and best practices to define and develop project workflows involving customer care teams / tasks and enhancing business processes, and streamlining data integration.

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Job Summary
We are looking for a Technical Project Manager who will work with the team to develop software solutions by studying information needs; conferring with users; studying systems flow, data usage and work processes; investigating problem areas; following the software development life cycle. S/He will determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions; document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code; prepare and install solutions by determining and designing system specifications, standards and programming.

Job Description
Leadership:  

• Leads development teams, establishes development standards and Agile software development practices
• Collaborates with product and project management, Quality Assurance, Support, Marketing, and executive management to ensure the development team meets software release schedules, goals, and objectives.
• Ensure that project initiatives and tasks are prioritized and being executed according to project schedules and technical best practices.
• Monitor ticket queues to make sure work is not sitting unassigned or staying at an in-progress state for times that violate SLAs.
• Effectively communicate on the development and operational support work status and priority setting.
• Maintain an understanding of current technologies, their trends, business strategies and capabilities, and their implications on the current environment.
• Strong skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others.

System Analysis: 

• Participate in the design and development of systems and solutions to support business needs.
• Facilitate the development and documentation of business processes and assist in driving the formulation, scoping and development of overall technical/ business solutions.
• Identify and document gaps between current and future business processes.
• Leads in performing feasibility analysis considering technical, infrastructural, organizational and economic aspects to alternative solutions.

Application & System Support:

• Apply technology to business processes with the goal to optimize, leverage, and standardize the use of business systems.
• Collaborate with the internal project team to resolve identified issues.
• Ensure that troubleshooting is conducted from the Run Book. The Run Book should be constantly referenced and updated.
• Support and improve the tools for continuous build and deploy, automated testing, logging, security, monitoring and release management from development to production.

Development:

• Performs a Technical Lead role on assigned projects and ensures compliance with Project Management methodologies.
• Leverage Scrum and Kanban Agile development practices.
• Be hands-on and actively review code alongside the team, with time balanced between development, code review, and management.
• Assist in building continuous integration systems.
• Participate in architectural and code reviews
• Ability to write reports, business correspondence, and procedure manuals. English is the spoken and written language
• Ability to effectively present information and respond to questions from executive and senior managers, employees, the general public and clients/partners

Requirements
The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.

• B.Sc and a masters degree in a related field. A professional certification is necessary
• Adherence to defined policies and procedures, monitor and evaluate direct report
• Hands-on experience in applying Lean/Six Sigma to software development metrics.
• Experience managing continuous integration with test automation.
• Fluent in software developments and architecture paradigms and techniques, with the ability to provide the best mix of these techniques with high quality, scalable, flexible, and reliable solutions while keeping up with the Company’s growth.
• Experience with building enterprise scale, distributed, high  performance, mission-critical software applications is required.