ROLE PURPOSE:
- The Monitoring, Evaluation, Accountability, and Learning (MEAL) Senior Officer is responsible for supporting MEAL planning, implementation, and the follow up on projects as part of the implementation team.
- The post holder is responsible for providing support in the development and execution of annual MEAL plans; development and/or adaption of MEAL tools; training of staff, communities and partners in key MEAL concepts and skills; documentation and dissemination of key learnings from MEAL and research results in support of the project objectives and outcomes; and ensuring that all projects are accountable to beneficiaries and other stakeholders in line with Street Child Nigeria and donor policies and practices.
- The Senior MEAL Officer undertakes this role in close collaboration with the Programmes staff and key stakeholders and partners in consultation with the MEAL Manager.
- In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
KEY AREAS OF ACCOUNTABILITY:
Key Area 1- Set Up of MEAL Systems:
- Provide Monitoring Evaluation, Accountability, and Learning related support to downstream partners in the projects.
- This includes coordinating routine monitoring and training of relevant partners in MEAL methodologies and tools (including sampling techniques, data collection tools and techniques, data analysis and reporting).
Participate in the initiation and conduct of the baseline, and end term evaluation of the project.
Support in updating.
- Management Information System (data base) and relevant tools for the project.
Make sure that all projects are connected to the newly digitalized MEAL system.
Key Area 2: Ongoing Monitoring and Evaluation:
- Contribute to the quarterly output performance reports.
- Implement and execute the MEAL frameworks for the projects.
- Develop and implement quarterly and annual Monitoring, Evaluation, Accountability, and Learning Plans for projects.
- Provide ongoing support in reviewing the MEAL framework, plans and tools for projects.
- Provide feedback for field-based partner project staff in the project impact areas through regular contact, field visits and meetings; and undertaking data quality assurance (DQA) and the use of the Quality Benchmarks.
Key Area 3: Accountability and Learning:
- Provide support in regular documentation and sharing/dissemination of lessons learned, case studies, and best practices (through monthly, quarterly and annual reports, presentations etc.) to inform on-going implementation, advocacy and future programming.
- Promote accountability in general and to children in particular, among all staff, community, and district levels in the project impact areas, through: training, coaching, and follow up, facilitating establishment and utilisation of appropriate feedback mechanisms to improve programming and enhance accountability.
- Support consistent and systematic integration of MEAL issues into the WB projects (identification of gaps in the implementation and facilitation in of the process of identifying solutions to enhance quality implementation.)
Maintain coordination and effective relationships with the team, colleagues, external partners and supporters, relevant Government departments, and other NGOs.
- Follow up on the implementation status of project activities based on review recommendations.
- Facilitate downward and upward accountability of downstream partners by compiling monthly, quarterly, and annual output performance reports including best practices stories for project learning.
- Provide ongoing technical assistance to programmes to ensure that these systems are optimally utilized.
Key Area 4: Development and Reporting:
Contribute to the various data reporting systems, tools, and templates to (a) generate quality evidence throughout the various programme levels (monitoring of inputs, outputs, outcomes, etc.), (b) enable and enhance regular monitoring of outputs and programme quality in emergency response, (c) ensure use of data for decision making processes, etc. Responsible for the implementation of MEAL plans, including working with projects teams and partners to support tools and data for the plans.
Key Area 5: Child Safeguarding:
In relation to receiving child safeguarding concerns and complaints:
- Attend all local strategy meetings / discussions held under these procedures.
- Discuss subsequent action required, to ensure the safety and welfare of individual children (in cases of internal abuse); and to the extent that is appropriate and practical, for cases of external abuse (as outlined in Local Procedures).
- Monitor the progress of all child safeguarding cases, with the possible exception of those of internal abuse (where the need for confidentiality may require this task to be undertaken by the Country Director or designate.
Attend or initiate regular e.g. monthly, review meetings with Country Director/ national level as Child Safeguarding Focal Point for WB Field office, to examine all open cases.
In relation to providing overall support to the wider implementation of the Child Safeguarding Policy:
- Facilitate regular opportunities to discuss concerns about practice within teams or with other colleagues to help develop a safe working environment and an open and supportive management culture.
- Support Quality and Compliance manager to work with programme managers and staff to ensure that programmes at operational sites are integrating child safeguarding into all activities so as to prevent (or address) a situation where children may be put at risk of harm, abuse or exploitation due to the way the project/programme is designed or implemented.
- Co-arrange for ongoing capacity building of staff in general child safeguarding issues, through formal training, discussion of case studies, refresher sessions, etc.
- Co-work with programme managers to ensure that awareness is regularly raised amongst beneficiaries including children, about the Child Safeguarding Policy, Code of Conduct, complaints mechanisms, etc.
- Work with programme managers in their operational area to ensure that M&E activities are incorporating a specific child safeguarding component, for example monitoring for (i) child safeguarding risks associated with the design and implementation of the project (ii) beneficiary (especially children's) knowledge of the Child Safeguarding Policy and mechanisms for raising concerns/complaints about staff or safeguarding risks (iii) staff conduct with beneficiaries.
Provide child safeguarding advice locally.
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Job Description:
Responsibilities include, but are not limited to:
- Ensure full compliance with SCN Minimum Monitoring Evaluation, Accountability and Learning Standards in all projects implemented.
- Develop, implement, and assess monitoring frameworks for all organization's partnerships and projects, as well as for funding proposals
- Facilitate design of “SMART” objectives, logic models, monitoring frameworks, and evaluation plans during annual work-planning process
- Ensure the alignment of M&E activities with program goals
- Contribute to the development of annual work plans to identify project targets and ensure inclusion of M&E activities
- Maintain existing indicator tracking tools; develop additional databases and tracking tools as needed to demonstrate the effectiveness of project interventions
- Ensure adherence to specific monitoring and reporting requirements
- Analyze data for accuracy, flag validation or quality issues, and contribute to system fixes
- Generate indicator reports for tracking progress against key indicators as needed
- Create and integrate graphics in reports and information products to help visualize data in a meaningful way
- Edit content and presentation of all reporting and deliverables before submitting to ensure superior quality and professionalism
- Coordinate responses to requests for information
- Contribute to developing and reporting of project reviews, assessments, surveys, and other analytic or evaluation processes and products
- Ensure a unified approach to partner self-assessment and programmatic close-out reporting
- Conduct field visits for data validation and to monitor the quality and completeness of data sets; coordinate data collection at project sites to monitor program development and ensure timely compilation and reporting of data; capture and document lessons learned; and champion the scaling up best practices
- Provide technical leadership and support to project and partner staff in planning and implementing M&E systems and activities, data-based program decision-making, and results reporting; provide training as needed
- Cultivate and strengthen relationships with local partner organization
Requirement, Experience and Knowledge:
- Bachelor’s degree in statistics, Information Technology, or Computer Science is preferred
- Proven ICT skills, especially in the development of MIS software using database software.
- Experience in data analysis and data visualization with SPSS/Stata/SAS/MaxQDA and tableau/PowerBI.
- Experience in software development (preferably full stack) will be an added advantage.
- Minimum of 3 years of experience working in the field of monitoring and evaluation
- Proven success in designing, implementing, and operating M&E systems from project initiation to close out.
- Experience in strategic planning and performance management, including indicator selection, target setting, reporting, database management, and developing M&E and performance monitoring plans
- Knowledge of the major evaluation methodologies (qualitative, quantitative, mixed method, and impact) and data collection and analysis methodologies
- Ability to manage critical relationships with diplomacy and tact and engage a wide range of stakeholders
- Excellent written and oral communication skills.
- Strong attention to detail, organizational. and time management skills
- Willingness and ability to travel
- Computer proficiency
- Experience in planning and managing surveys, developing and refining data collection tools, and with data quality assessments and oversight
- Ability to handle multiple tasks simultaneously in a fast-paced environment, set priorities, and meet deadlines
- Ability to synthesize complex information and communicate it effectively to diverse audiences;
- Ability to design and implement efficient work flows and procedures
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Job Summary:
- Under the direct supervision of the MEAL Manager the Information Management Officer is responsible for coordinating and supporting data and information management activities in the relevant offices, as well as supporting and overseeing data and information management activities in the relevant project.
- They are either part of or responsible for leading and motivating a team of data and information management staff in the organisation; to ensure coordination among staff working on information and data management activities in the country office; and to function as the liaison with partners on data related issues.
- Information and data management covers the assessment, design, implementation and evaluation of data and statistical related activities. This includes assessment of the information landscape; definition of information and data needs; design of data and information activities, including data collection, analysis, storage and dissemination; implementation of data and information management activities; and monitoring and evaluation of data management activities. The focus is largely operational and protection data along with financial and HR data related to assessment, planning, monitoring and evaluation. This is the data, information and analysis needed to deliver robust and comprehensive assessments and evaluations, and to support results-based planning, monitoring and reporting implemented by SCoN and its partners.
Job Description:
Key Responsibilities, but not limited to:
- Coordinate data and information management activities at the Country /Regional/Global level:
- Participate in the relevant data and information management team and activities.
- Contribute to the design and implement data strategies and systems.
- Assist the data team and others communicate the status, value, and importance of data.
- Support the collection, storage, management and protection of data in the region/country or at the global level.
- Support consolidation of data systems, including the interoperability of operational data and systems.
- Ensure consistency of data and results for country, global and regional analysis, including cross border analysis and response.
- Identify risks and opportunities based on insights derived from data.
- Support the coordination with HQ, external and internal partners on data and information management efforts and mechanisms, including OCHA, IOM, regional economic commissions and other institutions with statistical or data interests, UNICEF, and WFP.
- Lead or take part the relevant IM networks (internal and external) on refugee, IDP, stateless and related issues.
- Improve data quality in the region/county or globally through field support, capacity building, monitoring and feedback.
- Support data security, data protection and responsible data-sharing.
Work in close collaboration with:
- Manage the organisation data management applications (CPIMS+, Kobo, Comcare and Dashboards).
- Manage the organisation database and components including tracking evidence base MOVs etc.
- Programme staff on the data and information aspects of assessment, targeting and monitoring.
- Cluster/Sector coordinators and partners on data and information needs in SCoN-led cluster operations.
- Inter-agency staff on the development, coordination and monitoring of responses plans.
- Protection staff on the design, implementation and analysis of protection and case monitoring systems.
- Operations coordinators and reporting officers on the design and delivery of data and information management products for internal and external consumption
- Sectors technical experts on the methodologies, formats, storage and dissemination of sectoral data and information, including cross sector analysis.
- Senior management to understand and serve their information and knowledge needs.
- Perform other related duties as required.
Minimum Qualifications / Education & Professional Work Experience / Years of Experience / Degree Level:
- 5 years relevant experience with Undergraduate degree; or 3 years relevant experience with Graduate degree; or 2 years relevant experience with Doctorate degree
- Field(s) of Education
- Social Science; Statistics; Information Management;
- Physical Science; Economics; Data Science;
- Geography GIS; Engineering;
- Demography Computer Science; or other relevant field;
Relevant Job Experience / Essential:
- 3 years in data or statistical field, 2 years in international context and/or humanitarian or development situation. Experience with data sharing, data management and data analysis to support policy formulation and implementation.
Desirable:
- Knowledge of national and international statistical systems; knowledge of international protection, human rights law; experience in data collection and analysis in field situations; knowledge of GIS and geospatial systems and techniques.
Functional Skills:
- DM-ArcGIS (Geographic Information System)
- DM-Data Collection and Analysis
- DM-Data collection methodologies
- IM-Statistics Analysis
- DM-Data Management
- DM-Database Design & Development
- DM-Metadata Creation & Management
- DM-Open Source Software & Data
- DM-Population census and econometrics
- DM-Protection Data Management Systems
- DM-Cartographic Skills
- SP-Design tools such as Global Positioning System (GPS)
- CL-Cluster Information Management Tools, Resources and Approaches
- PG-Needs Assessment and Response Analysis
- DM-Data governance, quality assurance and preservation
- DM-Development of and revision of data standards
- DM-Data Interoperability
- DM-Data science methodologies
- DM-Qualitative data analysis
- DM-Quantitative data analysis
Language Requirements / Knowledge of English and local language / Position Competencies
- Teamwork & Collaboration
- Accountability
- Communication
- Commitment to Continuous Learning
- Client & Result Orientation
- Organizational Awareness Level 3
- Managing Performance
- Empowering and Building Trust
- Judgement and Decision Making
- Managing Resources
- Leadership
- Strategic Planning and Vision
- Analytical Thinking
- Planning and Organizing
- Technological Awareness
- Innovation and Creativity
- Stakeholder Management Level 3