Latest Jobs at SIMS Nigeria Limited

Job Description

• The ideal candidate should be organized and detail oriented.
• In addition, he must be trustworthy, accountable and possess good customer service skills.

Core Responsibilities

• Installation and trouble-shooting of home appliances which include Air Conditioners, Refrigerators, Washing Machines, Chest Freezers, Vacuum Cleaners, M/W ovens etc.
• Record keeping, bill preparation, repair estimates and inventory control.
• Guiding customers on the appropriate use of appliances.

Required Experience / Qualifications

• A minimum qualification of an SSCE.
• A minimum of 3 years’ experience in a similar role.
• Must possess experience of connecting water/gas lines and how to trouble-shoot for leakages.
• Must be able to dismantle and reassemble appliances in the process of diagnosing technical faults.
• Must possess the ability to multi-task, work under pressure and meet daily job / productivity targets.
• Must possess good communication skills.

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Job Summary

• The ideal candidates must be sound technically, can communicate and relate effectively with clients.

Core Responsibilities

• Sound knowledge on AV repairs and installation of televisions, LCD, LED, DVD, home theatres, sound bars, mini speakers, electric fans and microwaves
• Provide excellent service to meet customers’expectations.

Required Experience / Qualifications

• OND / HND / SSCE / Trade Test Certificate in any Technical field of study.
• Minimum of 3 years' experience in technical service or equipment maintenance.

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Locations: Amuwo, Omole - Lagos and Ibadan - Oyo

Job Summary

• To process cash, debit, credit and check transactions using a cash register or other point-of-sale system.
• To balance the cash register, record purchases, process returns and scan items for sale.

Core Responsibilities

• To process sales transactions
• To collect cash, checks and credit card payments from customers
• To issue receipts to customers
• To reconcile cash drawers and sales receipts
• To maintain transaction records and prepare reports of transaction report
• To process returns and exchanges in line with policy
• To maintain clean and tidy checkout area
• To stay up to date on promotions, advertisements and product information
• To maintain cash control over register drawer and verify amounts are correct
• Other duties as may be assigned.

Knowledge, Skills and Experience Required

• Qualification to Degree level, a Higher Degree or Professional qualification.
• 3 years cognate experience
• Very good oral and written communication
• Deep attention to details and strong analytical skills
• Strong interpersonal and organizational skills
• Good mathematical and computing skills

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Location: Victoria Island, Lagos

Core Responsibilities

• Oversea daily operational activities on pending jobs.
• Allocation of jobs to the technicians and monitoring their activities.
• Review of daily working report with team and taking corrective measures.
• Coordination with spare parts officers the placing of parts orders & tracking.
• Ensure meeting of KPI (TAT/CSAT/LTP/Engr. productivity/DWR Accuracy, etc.
• Ensure quality service delivery with minimum recurrent repair.
• Reduction of customer escalations.
• Daily monitoring of technician productivity.
• Weekly budget preparation for service operations & approval from service manager.
• Preparation of spare part failure report and sharing same to service manager.
• Responsible for checking local repair possibilities for PNA cases, sharing the repair quotations to service manager for approval.
• Ensuring adequate spares availability at the SVCs (Safety stock planning and execution).
• Generating and achieving out warranty income targets (Reduction in third party repairs installations).
• Monitoring and completion of AMCs (Annual Maintenance Contract).
• Responsible for improving service centre hygiene and compliance to service standards (Job cards, processes, policies).
• Participating in monthly/quarterly spare parts counting and labelling activity.
• Ensuring service cost reduction through proper inventory control method.
• Technical skill monitoring and productivity improvement.
• Arranging training to front, backend and field force team.
• Retail visit for service feedback and working on improvement areas for channel delight.

Required Experience / Qualifications / Skills

• Minimum of HND / B.Sc. in Electrical / Electronic Engineering or any other relevant discipline.
• 6 - 8 years Technical Service/Maintenance experience in a Sales driven organisation
• The ideal candidate must have good analytical skill and possess good technical service, supervisory, customer handling & inter-personal skills.
• In addition, he/she must be trustworthy and accountable.
• Good knowledge of a recognized ERP package
• Ability to think outside box
• Leadership skill
• Attention to details
• Communication skill
• Customer relationship management.
• Knowledge of Microsoft suite-Excel, word & PowerPoint.
• 33-40 years old.

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Job Description

• The ideal candidate must be analytical, proactive and result-oriented. In addition, she must be trustworthy and accountable.

Responsibilities
Core Responsibilities Include:

• Liase with the branch manager to raise requisition for stock from warehouse.
• On receipt of stock, physical confirmation of the stock to tally with central warehouse waybill and lto (location transfer out).
• Register goods received into goods receipt register indicating w/bill & lto numbers.
• Register stock supplied to customers into the stock issue out register.
• Daily manual update of bin cards for all stock movements in/out.
• Reconcile monthly central warehouse confirmation with goods receipt register.
• Daily/weekly/ monthly stock count and reconciliation.
• Keep and update register upon receipt of repaired items (for faulty items sent to the service centre for repairs)
• Maintenance of the following manual registers - ?(goods returned to cwh with lto and lti recorded & interbranch supply)

Required Experience / Qualifications

• B.Sc / HND in Finance, Accounting, Business Administration, Social Sciences or any other related field.
• Minimum of 2 years’ experience in a similar role.