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Job Description

• Manage Direct Projects in the Kenya region. The follow aspects need to be managed.
• Budget - Projects should be delivered within budget or with agreed change request. Where delivery occurs over budget this needs to be motivated and agreed by necessary Sage Sponsors.
• Scope - The scope of delivery needs to be managed within in the agreed contractual obligations of Sage. Additions to scope should be managed through a change Control Process.
• Schedule - The project delivery should be managed in line with timeline agreed by the Partner, Customer and Sage.
• Vendor Relationship - management the sub-contractor agreement between Sage and the Partner. Manage the budget agreed with the sub-contractor. Manage and support the Partner to ensure performance in line with contract.
• Project Quality Assurance work with other staff within the organisation to determine and establish procedures and quality standards, and monitor these against standard methodology. They are responsible for ensuring a product or service meets the established standards of quality including reliability, usability and performance.

Key Responsibilities
Essential Quality Assurance Duties and Responsibilities:

• Determining, negotiating and agreeing in-house quality procedures, standards and/or specifications
• Assessing customer requirements and ensuring that these are met
• Setting customer service standards
• Specifying quality requirements
• Investigating and setting standards for quality and health
• Ensuring that methodology processes comply with standards at all Business Partners
• Working with operating staff to establish procedures, standards, systems and procedures
• Schedule and publish technical- functional audit reports
• Acting as a catalyst for change and improvement in performance/quality
• Recording, analysing and distributing executive information
• Monitoring project performance
• Act as Project Manager both for direct and internal projects

Essential Project Management Duties and Responsibilities

• Budget - Update invoicing against budget. Update change requests against budget available. Manage quotations for additional change.
• Scope - Track and manage sign off against agreed scope. Update project records and documents.
• Schedule - Track activities against schedule. Manage and highlight upcoming activities. Manage and highlight overdue activities.
• Update schedule with any changing.
• Monitor Control and Report - Monitor progress, risk, issues, changes, budget and support cases. Weekly Flash reports on project health. Timely escalation of risks, issues and support cases.

Skills, know-how and Experience
Must Have:

• Qualitative Requirements
• Project Management Experience (5 years Plus)
• Conflict resolution skills
• MS Projects
• MS Excel, Word, PowerPoint
• Most important is attention to detail. Any errors that this candidate makes can negatively impact the progress of the project.
• Must also possess stellar interpersonal skills.
• Interaction with Business Partners colleagues, vendors and customers/clients of all demographics and professional levels. It is important to be able to gain credibility with them so to effectively complete tasks at hand.
• Good knowledge of project management, office and book keeping software is also crucial. Additionally, depending on the scope of the project, may be required to juggle many duties at once.

Key Skills:

• Confidence
• Excellent technical skills
• Organisational skills
• Planning skills
• Interpersonal skills
• Communication skills
• Problem solving skills
• Team working skills
• IT skills
• It is also essential to have good numerical skills and an understanding of statistics, and commercial side of business.

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Function:  Services
 
Key Responsibilities   

• Business Process Consulting
• Advises Business Partners (and clients) on best practice in business processes, with particular reference to HR and Payroll processes

Project Management
Manages own delivery of agreed deliverables throughout the project life cycle:

• Kick-off
• Requirement Analysis
• Design
• Acceptance Testing
• Rollout
• Conducts a thorough needs analysis of client requirements (direct model), or assists Business Partners during the needs analysis (indirect model)
• Compiles detailed client requirement specifications for system configuration and custom development (direct module), or assist Business Partners to compile client requirement specifications (indirect model)
• Specifies and communicates personalisation with the HRM Developer Consultant
• Configures the system, or assists Business Partners with the configuration of the system based on the requirement analysis conducted
• Provides continuous updates and feedback on project progress to Project Lead and Business Partners

Training:

• Delivers training to Business Partners
• Ensures own up to date knowledge on latest developments on X3 and changes included in new patches

Business Partner Support:

• Provides support to Business Partners with regards to all aspects of Sage HRM modules during and after the implementation
• Provides assistance to Business Partners throughout the implementation cycle in order to provide the best possible solution to the client

Qualifications & experience required
Knowledge and understanding of:

• Thorough understanding of the domain of Payroll and HR
• Thorough understanding of Payroll and HR legislation that regulates HR and Payroll processes
• Thorough understanding of business requirement analysis processes and methodologies
• Understanding of the implementation of payroll and HR processes manually as well through the use of a system
• Good understanding of project management methodology
• Understanding of how business processes can best be simulated in software applications

Training and Qualifications

• B.com or similar qualification (preferably HR, Accounting or Business Management)
• Certified Implementation Consultant (VIP HR / Payroll Software)
• Certified in ERP / HR and Payroll software systems (beneficial)

Work Experience:

• 3-5 years working experience as a Software Implementation Consultant with involvement in at least 3 full implementation cycles

Software and Systems knowledge:

• ERP / HR or Payroll Software
• Sage ERP X3 (advantage)

Competencies required:

• Above average cognitive ability
• The ability to unpack a financial problem into smaller parts in order to build financial formulas in a system environment
• The ability to conduct a thorough needs analysis and come up with a suitable solution (analytical thinking competencies)
• The ability to engage effectively with all levels within the organisation – from employee to top management in a situation appropriate and professional manner
• The ability to compile and execute a project plan to meet set objectives
• The ability to effectively manage your own time in order to meet agreed deadlines and objectives
• The ability to work in an organised and structured manner
• The ability to identify a problem, analyse the possible causes and consequences of a problem and implement strategies and initiatives to address these areas

A process orientation:

• the ability to see the bigger picture and how various areas in business impact one another within the value chain
• The ability to see how different parts of a system functions as a whole to provide an overall solution
• The ability to deal with the pressure of meeting targets or deadlines within a fast paced environment
• The ability to deliver high volumes of work without compromising on the quality of the end result