Latest Jobs at Quidax

About the Role

• We're on the hunt for a Salesforce Loyalty Solutions Architect to be the linchpin in integrating our new Salesforce Loyalty Management tool. This role is crucial for supercharging our marketing and loyalty campaigns – think trading competitions, raffles, and altcoin promotions – directly impacting our ability to engage and retain our growing user base. If you're a Salesforce Loyalty expert who loves translating complex business needs into seamless technical solutions and empowering others, this is your chance to make a massive impact.

What You’ll Be Owning

Salesforce Loyalty Tool Integration & Optimization

• Within 3 months: Lead the technical integration of Salesforce Loyalty Management with existing Salesforce instances and other critical systems, ensuring seamless data flow and functionality for pilot campaigns.
• Within 6 months: Architect and implement scalable solutions within the Salesforce Loyalty tool to support diverse and growing marketing and loyalty campaigns (e.g., automated trading competitions, multi-tier raffles, targeted altcoin promotions).
• Continuously: Identify and resolve integration challenges, performance bottlenecks, and data discrepancies, ensuring the loyalty tool operates at peak efficiency.

Technical Consultation & IT Support

• Within 90 days: Become the go-to technical expert for the IT department, providing deep insights and hands-on support for Salesforce Loyalty-related development, configuration, and troubleshooting.
• Ongoing: Collaborate closely with IT and development teams to design and implement custom solutions, APIs, and data models required to extend the functionality of the loyalty tool.
• Continuously: Provide expert guidance on Salesforce best practices, security, and governance related to loyalty programs.

Product Manager Enablement & Training

• Within 60 days: Develop and deliver comprehensive training modules and workshops for product managers, covering the core functionalities, configuration, and practical application of the Salesforce Loyalty tool.
• Within 4 months: Empower product managers to independently design, launch, and manage loyalty campaigns within the Salesforce environment, fostering a self-sufficient and data-driven approach.
• Ongoing: Act as a mentor and subject matter expert, providing continuous support and guidance to product managers as they leverage the loyalty tool for various campaign types.
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• Biggest Challenges You’ll Tackle
• Integrating the Salesforce Loyalty tool with our existing, complex ecosystem while ensuring data integrity and real-time synchronization.
• Translating ambitious marketing and loyalty campaign ideas into technical realities within the Salesforce Loyalty framework.
• Empowering non-technical product and marketing managers to confidently and effectively utilize a powerful and intricate tool like Salesforce Loyalty Management.
• Staying ahead of evolving Salesforce features and best practices to optimize our loyalty program capabilities continually.

Who We’re Looking For

• Deep, hands-on expertise with Salesforce Loyalty Management: You've been there, done that, and have scars (and successes!) to prove it when it comes to implementing, configuring, and optimizing this specific Salesforce product.
• Proven experience in complex Salesforce integrations with external systems and custom applications.
• A track record of successfully training and enabling non-technical stakeholders on complex software tools, making the intricate understandable and actionable.
• You're not just a coder or configurator; you understand the strategic impact of loyalty programs and can align technical solutions with business objectives.
• Excellent problem-solving skills and the ability to troubleshoot complex technical issues independently.
• Bonus: Good knowledge and/or experience in Fintechs, Banking, Crypto, or trading platforms

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About the Role

• We’re on the hunt for a Product Brand Designer who gets just as excited about the art of branding as they do about purpose. You’ll be the bridge between our brand magic and product experience, making sure every tap, scroll, and swipe feels like Quidax. From button colours to empty states, you’ll bring our brand to life inside the product in ways that are bold, cohesive, and unforgettable. If you love turning brand vibes into product moments that users actually feel, this is your playground.

What You’ll Be Owning

• You’ll own how our brand shows up in-product — every button, interaction, and pixel. Your job? Make sure users feel Quidax from the first click to the last.

Brand System, but Make It Scalable

• Build and document a complete brand asset library for product teams in 30 days.
• Boost self-serve usage of assets and cut down rework by 25%.
• Turn “Where’s the logo file?” into a thing of the past.

Consistency = Trust

• Run quarterly brand audits to squash off-brand moments.
• Drive user recognition of our visual style via surveys and feedback.
• Set up a clear sign-off process for every new brand asset and element — no surprises.

Brand Tools That Don’t Collect Dust

• Train designers and engineers to use brand guidelines confidently (we’re aiming for 90%+ post-training).
• Ensure 95% of new joiners complete brand onboarding in 2 weeks.
• Maintain a living brand hub that answers 100% of “is this on-brand?” questions.

Workflow Whisperer

• Be the bridge between Brand, Product, and Comms — streamlining how we go from idea to launch.
• Your win = faster launches with fewer rewrites.

Brand Evangelist

• Teach, guide, and hype the value of the brand in the product.
• Make brand love go viral inside Quidax.

Biggest Challenges You’ll Tackle

• Turning brand strategy into UI magic — no brand guidelines lost in translation.
• Keeping our brand vibe tight across a growing, ever-changing product suite.
• Speeding up brand reviews without watering down the magic.

Who We’re Looking For

• Proof, not vibes: A portfolio that shows your brand work lives in real products.
• Impact brain: You think in outcomes and can prove how your work moved the needle.
• Collab superpowers: You play nice with Product, Design, and Eng — and get things shipped.
• Clear comms energy: You can break down brand thinking like you’re explaining it to a smart friend.
• Tools & tech chops: You know your way around modern design tools and understand how your designs get built.